Riverview Apartments

Apartment although in a good location was very tired. Missing blinds in bedrooms, mould in bathroom. Dinning room chairs unsafe to sit on. Faps in laminate floors boards. Radiator in back twin room not working

Wishing we had read the reviews on Trip advisor before we booked. It looked good on Booking.coms reviews. We were in 12/4 When we arrived, no towels or toiletries. They even asked us if we actually needed towels that night!! They did send up some really tatty towels late in the evening, toiletries included bath soak, Epsom salts, and bubble bath, 2 small tablets of soap. NO shower gel, shampoo or conditioner. Never did get any dishcloths so had to use the 1 tea towel which eventually arrived day 2. No kitchen towel. The whole accommodation was grubby and in need of so much maintenance. Shower rail was hanging on by a thread and would fall out if touched. A double socket was smashed and open to the contacts inside. Only protection was a table had been placed against the wall above it. Many of the vertical blinds slates were missing and the majority of remaining ones were tangled. Table legs were loose, the remote control had no back on it, The single beds were down to the springs and very uncomfortable. One bed head was off and just left leaning against the bed in front of a badly gouged wall. The bedroom light didn’t work, could only use the table lamp next to bed. The door didn’t lock using the fob. It was only after returning from our first nights dinner we realised the door had been left unlocked all the time. The hairdryer needed an extension lead to be able to reach, & only just, the mirror. The fridge cabinet door was hanging off and prevented the adjacent drawer being opened. And the list goes on……

Fabulous spacious apartment with amazing views. Location is superb, just a few minutes walk from all bars/ restaurants and shopping area. Very clean and comfortable. Lindsay was super helpful allowing us to leave our luggage well before checking in time and same when checking out. Very friendly and professional.

The location is excellent. Communication was great and we were met on arrival. I requested 2 x car parking spaces and these were granted. The view from the apartments was great and you had all the facilities in the apartment. It did look a little bit tired in places but all in all, 3 couples really enjoyed it. Next to shops, bars restaurants and a 2 min walk from St Enoch's Subway station.

My wife and I were disappointed at our accommodation booked for 16/19 November 2023 at Glasgow Apartments' Flat 12/4, 101 Maxwell Street, Glasgow. Our comments on our stay were emailed direct to the company on 20 November and they were offered the opportunity to investigate and, where necessary, put things right and then respond, before I posted any review. Despite three subsequent phone conversations with a director of the company, we have not had a satisfactory answer. On our arrival there was no welcome pack despite one being advertised on their web site, so there was no milk, no sachets of tea or coffee, no scourer or sponge for washing up and derisory quantities of washing up liquid, dish washer ​tablets and no washing machine ​d​etergent. We have no complaints about the bedding and linen which were good, and toiletries in the bathrooms were welcome. As regards maintenance: in one bathroom the shower head holster was unstable and the head had to be hand held, and in the other the shower head had initially to be back-flushed and cleaned out by me, while the toilet seat was not firmly attached to the pedestal. Many items were lacking from what should be standard inventory e.g. no tea pot, no egg cups, no corkscrew, no ice tray, no tea towels, pots of cheap manufacture with handles which overheated when in use (and no oven gloves). Housekeeping in the kitchen area was bad: work surfaces were greasy, many chopping boards, plates, cutlery and pots had food residue and had to be washed by us, the guests, before use​ and after we had purchased cleaning materials. This flat has high potential but is falling short through proprietors' apparent lack of awareness of maintenance needs, inventory shortages and closer housekeeping supervision.

Great apartment and excellent location! We would highly recommend and would definitely stay again! Walking distance to everything we needed. We had a rental car, and parking was also included with this apartment.