Swell Resort
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Burleigh Heads

Swell Resort

Health Protected
1 Ocean St, Burleigh Heads, Queensland, 4220, Australia
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Located in Gold Coast (Burleigh Heads), Swell Resort is a 4-minute walk from Burleigh Beach and 8 minutes by foot from Burleigh Head National Park. This luxury aparthotel is 0.8 mi (1.2 km) from Jellurgal Aboriginal Cultural Centre, Tours & Information Hub and 1.2 mi (1.9 km) from Stockland Burleigh Heads Shopping Centre.Show More
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hotel overview picture
4.1/5Cleanliness: 4.1
All 18 Reviews
Amenities
Outdoor Swimming PoolSpaMassage RoomFitness RoomPrivate ParkingFreeRestaurantMulti-Function RoomLuggage StorageWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Gold Coast Airport
(11.3km)
Train: Varsity Lakes Train Station
(6.5km)
Train: Robina
(10.8km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Standard One-Bedroom Apartment
11

Standard One-Bedroom Apartment

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Microwave Oven
Private Toilet
Room Amenities
Check Availability
Standard Two-Bedroom Apartment
1

Standard Two-Bedroom Apartment

2 Single bed and 1 King bed
Non-smoking
Air Conditioning
Microwave Oven
Private Toilet
Dishwasher
Room Amenities
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Superior Two-Bedroom Apartment

Superior Two-Bedroom Apartment

1 King bed and 2 Single bed
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Private Toilet
Room Amenities
Check Availability
Superior One-Bedroom Apartment
17

Superior One-Bedroom Apartment

1 King bed
Has window
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Private Toilet
Room Amenities
Check Availability

Guest Reviews(18)

4.1/5
Verified Reviews
  • Cleanliness4.1
  • Amenities4.1
  • Location4.1
  • Service4.1
Guest User
March 14, 2024
We have now visited SWELL for the past 3 years post Christmas to have family celebrations. The previous two times have been without fault however this year the same couldnt be said. After check in we found that the room had not been cleaned, food left in the fridge and cupboard, kitchen dirty, laundry dirty it went on. After advising reception we were told if we wanted to leave we could if not the cleaning would occur following day. Whilst the cleaning was achieved it was to say the least mediocre. We were put up in the residences this stay and whilst we thought this was and upgrade given the Garage for 2 cars, better pool unfortunately the experience was dampened by the residents hatred of hotel guests. Will we be staying for 2025? Big NO from us.
Guest User
February 27, 2024
We have just left after 7 days disappointed this time around. The pool never got cleaned as sand and dirt in the same place in the pool the whole time we kind were in the pool area most of the time. Also the lift floor was not vaccumed until the 6th day and it was dirty. We also had the cleaners come in to our unit after 5 days without notice so our personal things were around not a nice feeling for both of us just a note under the door/email/message anything would have been nice to let us know they would be coming in. We have stayed many times before but this time not as good as times before. Its a good location and secure parking that's good.
Guest User
February 6, 2024
Good location, pool area great. However Reception checkin procedure/welcome/lift floor security lacking. Bathroom terrible, no extractor fan, shower narrow over high bath with degraded slip mat in bath, no rack or support hold. Marked walls needs paint. Overall disappoints for a 4 star rated. Would not visit again.
Guest User
December 28, 2023
We stayed in apartment 1116 it was very disappointing. On entry we felt the grime. The apartment was dated. Wine glasses had lipstick marks, coffee cups were stained. Drapes in the lounge had holes like moth eaten and they are filthy. Not enough cutlery i.e. 3 teaspoons, the breadboard needed replacing. One piece of soap in each bathroom, toiletries were sp****. Expelair is grimey. Second bedroom had 2 coat hangers and no draws to put clothes away, no elevated shelving to put suitcases and bags which meant we were tripping over our bags. No rails in the bathroom to hangup towels. The balcony floor needed a good waterblast it was filthy. There appeared to be only one baggage trolley which was always locked away. I spoke with reception who apologised for the state of apartment and offered a voucher to the restaurant below to compensate for it. Attitude of both girls was poor. Needless to say the voucher did not arrive. As it was over the Christmas period we paid premium rates for an apartment that was not up to a standard we would have expected. Whoever owns the apartment should be ashamed of themselves. We have stayed in various apartments over the years on the Gold Coast and have never had the need to write such a review before but felt this one was necessary. Would never stay here again.
Guest User
December 4, 2023
Green pool which was closed- not good enough with this hot weather. Management was informed and should have sorted out the pool overnight. No- one on check in so couldn’t get an extra set of keys - we had one set for 4 people. Can’t recommend this place sadly.
Guest User
September 1, 2023
Nice room, with partial sea view. For the price one would have expected that the bathrooms would have more than one small white soap tablet and two tiny shampoo and conditioner bottles. No face washers were provided and the shower head in the second bathroom was terrible, also no info for the complex or local area was proved in written form in the room , eg where to leave keys, tv usage or local eateries etc. Dissapointing.
Guest User
August 16, 2023
Main pros: 1) 2 min walk to all the cafes and esplanade 2) Large rooms ideal for families 3) All rooms have a balcony 4) Onsite gym, tennis court and pool 5) Sound proof rooms with proper blockout curtains Main cons: 1) The whole hotel needs to increase their cleaning. Even small motels are cleaner 2) Parking situation and entry is confusing 3) No basics offered, e.g. no tissues, no extra shampoo and only one extra roll of toilet paper.
Guest User
January 31, 2023
We loved our stay at Swell. Good room, lovely pool and hot tub. Good Internet wifi. Convenient location - not on the beach but close to village of Burleigh. Staff were friendly and very helpful at the front desk. The secure car park was also appreciated.
Guest User
January 31, 2023
A fantastic experience and Swell Resort. The Resort is close to public transport and amazing food and cafes. The staff were super helpful, kind and considerate. We appreciated the staff letting us check in early after a very long night. The pool area was fantastic!

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 10:00

Front desk hours: [Mon-Fri]08:30–17:00, [Sat-Sun]09:00–11:00

Child Policies
Children of all ages are welcome at this hotel.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleA la carte
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Clean
  • 4.1/5
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Opened: 2006
  • Number of Rooms: 30
Located in Gold Coast (Burleigh Heads), Swell Resort is a 4-minute walk from Burleigh Beach and 8 minutes by foot from Burleigh Head National Park. This luxury aparthotel is 0.8 mi (1.2 km) from Jellurgal Aboriginal Cultural Centre, Tours & Information Hub and 1.2 mi (1.9 km) from Stockland Burleigh Heads Shopping Centre.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a spa tub, and an outdoor tennis court. This aparthotel also features complimentary wireless internet access, babysitting (surcharge), and tour/ticket assistance.

Enjoy a satisfying meal at Club Burleigh serving guests of Swell Resort.

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.

Make yourself at home in one of the 33 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as separate sitting areas and microwaves.

Services & Amenities

Outdoor Swimming Pool
Fitness Room
Restaurant
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Swell Resort?

Prices at Swell Resort are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Swell Resort?

The closest airport is Gold Coast Airport. It is 11.29km from the hotel and approximately a 20minutes journey by taxi.

What are the check-in and check-out times at Swell Resort?

The check-in time is after 14:00 and the check-out time is before 10:00.

Does Swell Resort provide airport transfer services?

No, the Swell Resort doesn't provide airport transfer services.

What amenities and services does Swell Resort have?

Swell Resort has the following amenities and services: Outdoor Swimming Pool, Spa, Massage Room.

Does Swell Resort have a swimming pool?

Yes, Swell Resort has a pool. Pool type: Outdoor Swimming Pool.

Does Swell Resort have fitness amenities?

Yes, Swell Resort has fitness amenities.

Does Swell Resort provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Swell Resort have non-smoking rooms?

Yes, Swell Resort has non-smoking rooms. Please view the hotel listing for details.

Does Swell Resort provide breakfast?

Yes, Swell Resort provides breakfast.

About This Property

Nearest AirportGold Coast Airport
Distance to Airport11.29KM
Nearest Train StationRobina
Distance to Train Station10.82KM
Average Price FromUSD231
Hotel Star Rating4