Hampton Inn Denver-West/Golden

My stay was very disappointing. I chose it for the pool/hot tub and location. The pool water was cold and murky and the hot tub water was luke warm and swamp green in color. It smelled awful. My kids wouldn’t go in and they were so excited for it. Big let down when you have kids to entertain. I alerted the front desk staff and was told the hot tub needed paint and that is causing the green color. She didn’t know why it was cold and didn’t seem to care. I questioned when it was last cleaned. It smelled foul. Pool towels weren’t stocked at all and the pool area was just overall dirty looking with a lot of cracked tiles everywhere. I used the lobby bathroom and the water sensor on the sink never turned off. I told the guy at the front desk and he checked on it but mentioned it “won’t be his problem because his shift is almost over.” The lobby coffee station was out and never replenished . The mattress sheets were so old and stretched they kept popping off the bed corners and revealed a really dirty stained mattress underneath. All these things add up. Seems like nobody cared there. Was convenient location for what I needed but would never stay there again and do not recommend. They need to get it together!

The room was very very clean and everything was convenient as well. The staff was very nice and courteous especially the staff member Aki. She was very nice and helpful!

The hotel is run down and looked nothing like the photos online. The hot tub had green water. It was definitely out dated. We didn’t even stay here because of this and cancelled our reservations.

The hotel is not as advertised. The air conditioning was not working in the hallways. The room door seemed to be kicked in with a hug gap on the bottom. You can literally see into the hallway. There was a foul smell in the room that was being covered by tons of air freshener. Not a place to stay with family.

Room was clean. They are dog friendly as well. The floor in the bathroom was creaky but everything was clean! Breakfast was small but had all the essentials. The staff were super nice and were ok with our late check in.

The hotel in total was very clean and comfortable, 10 minutes from downtown Golden. Breakfast was consistent with Hampton Inns. Also be aware that there are signs in the parking lot providing an app for daily parking fees.

Comfortable beds Quiet Ok pillows Nice bathroom but a stronger fan would have helped with steam Great breakfast Dogs allowed

The pool and hot tub was absolutely gross. Looks like they haven’t been cleaned Out in a looong time. Our bathroom door was falling off by the time we left. Not a well kept up hotel.

Rooms were very hot and one of the rooms I booked had blood on the floor and gashes in the ceiling