Prestige Golden Hotel

The hotel is right in the centre of town, next to a gas station and McDonald’s. The lobby is cosy and warm greeting with two receptionists. Our room has a kitchen, but the smell and smoke leak from the top of the ventilator causing the whole room a smoky and choking smell, and we have to open the window to clear out the smoke. The middle of the bedroom and the bath tub area have no lighting. I found it hard to read book on the table or sofa. The entire room needs more lights. We arrived late and did not use the hotel amenities, but the hotel has a small gym, swimming pool and hot tub.

It’s a hotel and has all The basics other than that not Much to it .

Hotel was going through some renovations and had no restaurant. Rooms are super nice and gym was pretty small. On the other hand pool was big and so was the jacuzzi.

Nice, clean, and pet friendly inn, the pool area is small but a bonus- jets in the hot tub were not working

Appreciate if any laundry facility can be added for guest would much helpful after long day activities.

The hotel is fine. The location is easily accessible, the service is average and the room is clean and tidy. My only complaint is with the room price which is higher than several nearby venues. We had breakfast at the Ricky Grill which is part of the establishment. The restaurant served great pancake and waffles and we enjoyed the service there. I hope to come back next time I visit Banff.

no hot water available. coming in after having driven all day and not be able to shower is ridiculous. No compensation or proper solutions offered .