The hotel is marketed as a five-star resort, but in my opinion it does not live up to that standard. At first glance, the property looks modern, stylish, and well maintained. However, once you look more closely, it becomes clear that many things feel unfinished and fall short of what you would expect from a true five-star experience. The basic level of cleanliness was acceptable, but there were several details that were disappointing. The beach was littered with cigarets, some of the hotel towels had stains that clearly could not be removed in washing, and a few towels were even torn. There were also other small maintenance and cleanliness issues that became noticeable over the course of our stay. The all-inclusive offering was particularly underwhelming. Wine was only available from a tap and served at room temperature. The cocktail selection was extremely limited, mostly consisting of soft drinks mixed with the liquor of your choice. The food quality was also below expectations. Most dishes were quite bland, and for example the chicken was consistently overcooked and dry. There was a decent selection of desserts and side dishes, but even those did not feel worthy of a five-star resort. The hotel grounds themselves are pleasant and attractive, but the surrounding area is still very much under development. Just outside the property, the scenery is quite rough, with overflowing garbage bins and large numbers of wasps around them. There is a lot of construction taking place, and for now the location feels isolated and far from everything. Overall, the hotel was not a complete disappointment, and we still had somewhat of an enjoyable stay. However, I left feeling let down because the reality did not match the image and level of luxury the hotel promotes. With more attention to detail, service quality, food, and maintenance, it could become the five-star experience it claims to be.
