Huayu International Hotel

Reviews of Huayu International Hotel

Huayu International Hotel

No.107 Zhongyuan West Road, Gongyi, Henan, 451200, ChinaSee Hotel Details
Huayu International Hotel
Huayu International HotelHuayu International HotelHuayu International Hotel
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Guest Reviews

9.0/10
Good
848 Reviews
Verified reviews
Location9.1
Amenities8.8
Service9.2
Cleanliness9.0
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All reviews(848)
Positive reviews(824)
Reviews with photos/video(105)
Delicious breakfast(109)
Classy environment(88)
Friendly front desk staff(77)
Convenient parking(55)
Large rooms(41)
Perfect for business trips(28)
Shower difficult to use(13)
Luxurious(10)
Negative reviews(24)
Guest User
Deluxe Room (2 beds)
Stay Date Jul 2024
Travel with friends
1 Reviews
8.0/10
Very Good
Posted on Aug 27, 2024
Excellent service and very polite and helpful staff
Response from Property: Thank you very much for giving us a valuable evaluation in your busy schedule, but I didn't win your five-point praise, which shows that we still don't do well. We will continue to work hard. If you have any questions or dissatisfaction during your stay, you can ask us in time. We will do our best to help you solve them until you are satisfied! At the same time, we will also use our sincerity and enthusiasm to provide the best service for every guest. We are looking forward to leaving a good check-in experience and feeling for every guest. I sincerely hope that you can give us a chance. We will definitely make you feel a different Huayu. We are waiting for your visit here. I wish you a happy family and all the best!
Guest User
Deluxe Room (2 beds)
Stay Date Feb 2025
Business travelers
9 Reviews
5.0/10
Posted on Apr 1, 2025
No hospitality service at all
Guest User
Deluxe Room (2 beds)
Stay Date Oct 2023
Business travelers
12 Reviews
9.5/10
Amazing
Posted on Nov 28, 2023
Staff was really nice with great services. The facility is too old to match the rating. Water was just a little warm at the end of shower. Water was running on the floor. it would flood the bath room if there is not the second floor drain. The tiny TV was probably 20 years old with bad speakers.
Response from Property: 非常感謝您能在百忙之中給予我們寶貴的評價,但是沒有贏得您的五分好評,説明我們還有做的不到位的地方。我們一定會繼續努力,在您入住期間有任何問題和不滿都可以及時向我們提出,我們一定會全力幫您解決直至您的滿意為止!同時也會用我們的真摯和熱情為每一位賓客提供最優質的服務,我們非常期待能夠給每位賓客留下美好的入住體驗及感受。真誠的希望您能夠給我們一次機會,我們一定會讓您感受到不一樣的華裕,在此等候您的光臨,祝您闔家歡樂,萬事如意!
Yit Keong
Deluxe Room (2 beds)
Stay Date Feb 2024
Business travelers
1 Reviews
10/10
Outstanding
Posted on Mar 19, 2024
Good location and easy to go around.
Response from Property: Dear guests, we are communicating through the Internet. Your praise, a simple sentence is very good, and we are all moved to the point where our hearts are surging.Our Huayu International Hotel is located in the East District of Gongyi City, close to Gongyi's administrative institutions and high-end residential areas, and to the west of Gongyi City Cultural Square. The air in the East District is fresh and cool in the summer evenings, with recreational facilities, fitness dances, and Local retail of small items allows you to feel the humanistic atmosphere of Gongyi people while taking a walk after dinner.The hotel offers Chinese food at mass consumer prices. I believe our first-class service and delicious and affordable dishes will surely satisfy you.
ISSA
Deluxe Room (2 beds)
Stay Date Mar 2023
Business travelers
4 Reviews
10/10
Outstanding
Posted on Apr 7, 2023
It’s perfect
Response from Property: Dear guest, Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home away from home experience. Every need of our guests is what we sincerely strive for. We will definitely work harder, constantly improve and strive to do better. We look forward to our next trip so that we can create more perfect services for you.
Eric Norman
Deluxe Room (2 beds)
Stay Date Jun 2022
Solo travelers
1 Reviews
3.0/10
Posted on Aug 1, 2022
1) The hotel’s location is not convenient for visiting for any of the scenic or historic sights in Gongyi city. It is not within walking distance of any place you would want to see or visit. You must take a taxi to and from the hotel to see anything in the ci 2) There are other hotels that are more conveniently located in the Gongyi city center on Xinhua Lu, Renmin Lu, etc., but they are not allowed to accept foreigner 3) The room walls were extremely thin. I could hear the sound of people in the two rooms next door on both sides of me flushing the toilet, talking and using their cell phones late at night. The sound of people talking loudly in the corridor outside my room could be heard through the closed door. There is no soundproofing. 4) There was some strange mechanical clanking sound in the wall right behind my bed headboard that went on 24/7 and never really stopped. 5) As a result of #1 and #2 above, I did not get a good night’s sleep during the three days I stayed there. 6) People were smoking in the corridor and in their rooms with the doors open on a floor clearly labeled by signage as a “No Smoking Floor.” 7) When I came back to my room at noon on the third day after a morning out sightseeing, I found that the room hadn’t been cleaned yet. 8) The hotel’s front entrance has a series of two layers of extremely heavy bank vault doors that customers must repeatedly push open to go in and out of the lobby but hotel staff standing right inside the doors lazily do nothing to help the guests open and close the doors. I’m physically disabled and this was very painful for my shoulder injuries. 9) Similarly, there is a very steep walk up an incline from the road to the building’s front door, but the driveway is intentionally kept closed, blocked off to vehicles so your car is not allowed to drive up to the building entrance to drop you off or pick you up. 10) The hotel’s security guard team is way overly zealous and extremely racist. Every day I stayed there they continuously treated me with watchful suspicion every time they saw me, watched me, endlessly stared at me, followed me, repeatedly got directly right in my face, shined flashlights in my face, called each other for back up so they could confront me together in a group. I was not allowed to sit in the hotel lobby. I was constantly questioned as to what I was doing there. The hotel’s security team treated me like a criminal, like a terrorist, like a ******, and not like a respected customer, all because I wasn’t Chinese. They do not make foreign guests feel welcome in their hotel. 11) None of the hotel’s staff speak any English, despite this being called a “International” hotel and despite being the only hotel in Gongyi city that is currently licensed to accept foreign guests. There’s nothing international about it all. Foreign guests must be able to communicate with hotel staff in Chinese. 12) As a result of #4, check in and check out were very difficult. 13) On the third day I stayed five hours extra past check out time, and was willing to pay a half-day extra, but instead they kept my whole 300 Rmb deposit and charged me for a full extra third day and night. The way I see it, they owe me money in the form of a half day's room rate refund. 14) Unfortunately, this is the only hotel in Gongyi City that is currently licensed to accept foreign guests, and it’s the only one listed on the Trip.com website. Gongyi is one of my favorite places in China to visit. I’ve been there three times and would like to go back again, but I would never stay at this hotel ever again. It’s not worth its 4 stars and not worthy of the word “international. 15) The hotel claims to have different types of rooms with various different names and rates, but actually, due to the overall floorplan, the rooms are basically all the same. 18) There was a cigarette burn on the carpet.
Response from Property: Dear guest, thank you for choosing Huayu International Hotel. We deeply apologize for the issues you have raised. We understand that no matter what method you use, we cannot compensate for the inconvenience and losses caused to you. However, to express our apologies, we sincerely invite you to come to our hotel when you come to Gongyi in the future. We will prove our changes through practical actions and report this matter to relevant departments. The hotel has also discussed and studied this matter, and we will make improvements accordingly. Finally, we sincerely invite you again. In the future, you may come to Huayu again to see our changes. Customer satisfaction is our greatest wish. Providing customers with perfect service and stay experience has always been our pursuit. However, there are still many shortcomings and problems in our work. We will work harder in the future and look forward to providing you with a better and more wonderful stay experience when we meet again. We sincerely look forward to your next visit!
MAHMOUD KROUMA
Executive Double Room
Stay Date Jul 2022
Business travelers
38 Reviews
8.0/10
Very Good
Posted on Sep 3, 2022
It was nice stay
Response from Property: 非常感謝您能在百忙之中給予我們寶貴的評價,但是沒有贏得您的五分好評,説明我們還有做的不到位的地方。我們一定會繼續努力,在您入住期間有任何問題和不滿都可以及時向我們提出,我們一定會全力幫您解決直至您的滿意為止!同時也會用我們的真摯和熱情為每一位賓客提供最優質的服務,我們非常期待能夠給每位賓客留下美好的入住體驗及感受。真誠的希望您能夠給我們一次機會,我們一定會讓您感受到不一樣的華裕,在此等候您的光臨,祝您闔家歡樂,萬事如意!
Guest User
Business Double Room
Stay Date Apr 2025
Family
3 Reviews
9.5/10
Amazing
Posted on May 5, 2025
The hotel is old-fashioned in style, with a grand lobby, solid ingredients, rich breakfast, and airport express reservations available at the hotel, 65 per person one-way, with convenient pick-up and drop-off at the hotel. It is a high-end venue for holding wedding banquets in the local area.
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Deluxe Single Room
Stay Date Mar 2025
Business travelers
24 Reviews
10/10
Outstanding
Posted on May 14, 2025
Everything is very satisfactory, the room is big, the breakfast is good, the front desk service is very friendly, and it is very convenient to go anywhere. It's like a four-star hotel in every aspect. I will stay here again next time.
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Guest User
Deluxe Single Room
Stay Date Apr 2024
Business travelers
61 Reviews
9.0/10
Great
Posted on May 9, 2024
A relatively good hotel in Gongyi City, with high floors and ample parking spaces. There was no price increase during the May Day holiday. People have been reporting wedding banquets here.
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Response from Property: Dear guest, thank you very much for taking the time out of your busy schedule to give us a review. We are very sorry that you were not 100% satisfied with your stay this time. We are still grateful for choosing our Huayu International Hotel. We are currently making improvements to some of the rooms. We are very sorry for the issues you raised and we will follow up and deal with them in a timely manner. Please be sure to come and witness our testimony. Huayu International Hotel is willing to be your warm resting place. I wish you and your family good health and a happy life. We look forward to seeing you next time!
Guest User
Deluxe Room (2 beds)
Stay Date Mar 2024
Family
13 Reviews
7.5/10
Posted on Apr 27, 2024
I passed Gongyi on my way back to Hubei from Shanxi. This hotel should be a better one in Gongyi. I feel that the government has more receptions. There was also a poetry conference on the day I left. The hotel is relatively old, the facilities are outdated, the TV is very small, the shower head is only on the top and cannot be moved, the air conditioning is not powerful, and the room needs to be renovated and upgraded. The hygiene is also average, and there is cigarette ash on the windowsill. The breakfast is very good, with rich varieties and Henan characteristics.
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Response from Property: Dear guest, thank you very much for taking the time out of your busy schedule to give us a review. We are very sorry that you were not 100% satisfied with your stay this time. We are still grateful for choosing our Huayu International Hotel. We are currently making improvements to some of the rooms. We are very sorry for the issues you raised and we will follow up and deal with them in a timely manner. Please be sure to come and witness our testimony. Huayu International Hotel is willing to be your warm resting place. I wish you and your family good health and a happy life. We look forward to seeing you next time!
Chuanzhusi
Deluxe Single Room
Stay Date Mar 2024
Solo travelers
9 Reviews
10/10
Outstanding
Posted on Apr 8, 2024
The room is spacious and clean, quiet at night, close to several attractions, convenient transportation, and the buffet breakfast is delicious. I will stay here again next time.
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Response from Property: [Spacious rooms, quiet, convenient transportation, rich breakfast] Dear guests, hello, thank you for your love and support for Hua Xiaomei. The daily work of all Huayu employees is to create a warm and comfortable stay experience and home-like warmth for guests. Whether you are on a business trip, a family trip or a free trip, Hua Xiaomei will bring you relaxation and leisure after the trip. I hope you can continue to pay attention to Huayu. We will continue to work silently and constantly enrich the connotation of customer service, so that every time you stay there will be different surprises. Hua Xiaomei is waiting for you and your family to visit next time!
Guest User
Deluxe Single Room
Stay Date Feb 2024
Business travelers
20 Reviews
10/10
Outstanding
Posted on Mar 16, 2024
I was on a business trip to Gongyi and stayed at Huayu International Hotel. The hotel has convenient transportation, good front desk service, rich and nutritious breakfast, it is worth recommending
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Response from Property: [Convenient transportation, good service attitude, good breakfast] Thank you very much for your evaluation, thank you for your support of Huayu! Huayu International is a high-end business hotel, a multifunctional hotel integrating guest rooms, dining and banquets. We will continue to work hard to provide the best service to every guest with our sincerity and enthusiasm. Our breakfast is a Chinese and Western buffet with rich varieties, including Western desserts, bread, coffee, milk, yogurt cereal, as well as Gongyi specialty snacks Hu La Tang, tofu brain, etc., and now we have added multi-grain pancakes, freshly fried handmade dough sticks, and handmade wontons. We are also constantly enriching and adjusting the dishes to meet the satisfaction of the vast majority of guests. We also hope that you can continue to pay attention to and support us. I hope you will see a different Huayu when you stay and dine next time. The Huayu family is waiting for you here. I wish you a pleasant journey and good health.
Anonymous User
Executive Double Room
Stay Date Feb 2024
Business travelers
76 Reviews
10/10
Outstanding
Posted on Mar 16, 2024
I was looking for a good hotel in Gongyi City for work convenience, and finally found Huayu. Huayu is really good, with convenient dining and transportation. The services are also good.
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Response from Property: [Convenient transportation, good service attitude] Dear guests, providing high-quality products and services is the purpose of our Huayu International Hotel, so we will continue to improve ourselves to achieve your satisfaction, and hope to leave you with a better experience next time you stay. Of course, we still have many bright spots waiting for you to experience and discover, so let's make an agreement here, and stay at Huayu International next time, we promise not to go away~
Anonymous User
Business Double Room
Stay Date Feb 2024
Business travelers
1 Reviews
10/10
Outstanding
Posted on Mar 16, 2024
The hotel has an elegant environment, complete room facilities, rich breakfast variety, good front desk service attitude, and answers all questions. This trip is perfect.
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Response from Property: [Complete facilities, rich breakfast, good service attitude] Thank you very much for your evaluation, thank you for your support of Huayu! Huayu International is a high-end business hotel, a multifunctional hotel integrating guest rooms, dining and banquets. We will continue to work hard to provide the best service to every guest with our sincerity and enthusiasm. Our breakfast is a Chinese and Western buffet with rich varieties, including Western desserts, bread, coffee, milk, yogurt cereal, Gongyi specialty snacks Hu La Tang, tofu brain, etc., and now we have added multi-grain pancakes, freshly fried handmade dough sticks, and handmade wontons. We are also constantly enriching and adjusting the dishes to meet the satisfaction of the vast majority of guests. We also hope that you can continue to pay attention to and support us. I hope you will see a different Huayu when you stay and dine next time. The Huayu family is waiting for you here. I wish you a pleasant journey and good health.