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Grand Elite Cave Suites Guest Reviews
4.3/5
Very Good
41 Reviews
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Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(41)
Positive reviews(31)
Reviews with photos/video(4)
Negative reviews(5)
Anastasia
Royal Suite, Jetted Tub
Checked in Jun 2022
Travel with friends
4 Reviews
4.7/5
Amazing
Posted on Jul 29, 2022
It’s cheap and a good value for money. You can see the balloons from the top, but the view is obstructed. You can chill in the pool drying the hot day, good location, very close to the city center.
Wander16414202921
Checked in May 2024
Couples
5.0/5
Outstanding
Posted on Jun 2, 2024
This was a great hotel experience for us (couple). Their staff is very sweet and catered to all our service requests. Special thanks to Alex who gave us the best packages in Cappadocia. We didn’t book the hot air balloon through them but we booked all other tours and it was a great experience for us. They upgraded us to their Queen suite for a reasonable charge and that room was worth every penny. Their best cave rooms are located at the terrace and are very economical for how spacious they are. We had a jacuzzi and sauna in our room which the staff prepared for us. Also the best part about this place is their location - it is on the Main Street but at the end away from the hustle bustle, but very easy access to the city centre. Overall great experience - would highly recommend!
Guest User
Checked in Apr 2024
Other
2.0/5
Posted on May 7, 2024
Please dont be fooled. This is not a cave hotel, and the service is the worst. They try and scam you for airport transfers. We booked a private transfer for 60euros and they sent a small i20 car that could not fit more than 1 large suitcase, and was a hotel staff car (which we later found out). Better to take taxi from airport for much lesser and way better car. The rooms are filthy and musty and smelly. The bathroom was unbelievably dirty. Pillow cover had mould. They charge 2 euros for eggs at breakfast. Front office smells of cigarettes and poor service by front office. Rude and unprofessional. Instead go to other options in Goreme like Sultan, Divan or *****.
Guest User
Checked in Feb 2024
Couples
5.0/5
Outstanding
Posted on Mar 9, 2024
We came jn december 2023 me and my turkish partner.. the hotel was amazing,they looked after us much and the food was out of this world with so much choice. We would recommed to stay here as,the rooms are perfect etc in the caves and the breakast made anything we wanted to eat was so much choice...the lady at the breakfast did any food we wanted. This hotel is the best and really went above and beyond
Guest User
Checked in Apr 2023
Couples
4.0/5
Very Good
Posted on May 20, 2023
Stayed for two nights. Good rooms and polite service. They let us do late check in. I’ve been here twice now once previously with parents and now husband. I had an amazing experience when I came first time I feel the breakfast wasn’t as great as my first experience before Covid - they had very tasty salads then. Also the rooms do smell a little of the natural cave so maybe it will be worth having a little scent there. I also did mention it was my husbands birthday and our honeymoon they didn’t really seem to care or did any special small surprise like most places do.
Guest User
Checked in Oct 2023
Other
5.0/5
Outstanding
Posted on Nov 13, 2023
Although we were not able to sleep over the hotel due to delayed flights. We were able to eat breakfast and take a picture of the our room. The room was clean, cozy, and had cave like interior. There's a balcony overlooking Goreme and a pool. We were welcomed by a very accommodating and enthusiastic staff who helped us maximize our very short time in Cappadocia.
Guest User
Checked in Aug 2023
Other
1.0/5
Posted on Sep 16, 2023
We were a group of 6 who stayed at this hotel for 4 nights. The location is good, very close to the city center, yet away from the madenning crowd. The maintenance of the property is poor, with water leakage in the king room. The WC was not working in of the other rooms. The regular rooms are slightly small and rooms in the ground floor facing the road are noisy. The service was terrible!! Completely defensive on all the issues being brought to their notice and no resolution.
Guest User
Checked in Aug 2023
Other
5.0/5
Outstanding
Posted on Sep 1, 2023
· Really enjoyed our stay. Splurged for an extra nice room. It was a massive cave space, had its own sauna which we used multiple times. The total and utter darkness helps for daytime naps after pre-dawn ballooning. The breakfast was excellent, the staff was very helpful and the pool was really nice. We were even allowed to use the facilities after check out. Disliked · Humidity, and the need to recycle the air daily. Its a necessary quirk as these are cave rooms with no natural ventilation, but still, not something I knew about going in.
Guest User
Checked in Jan 2023
Couples
5.0/5
Outstanding
Posted on Feb 9, 2023
Stayed here for 2 nights, amazing experience, friendly staff, specially 2 afghan receptionists were quite helpful. Buffet Breakfast was amazing with alot of variety ti choose. Hotel offers pick and drop service for $10per person one side. You can also book green tours or other tours with them.
Guest User
Checked in Jan 2023
Other
1.0/5
Posted on Feb 27, 2023
I have a travel agency and usualy i travel with groups. Because Cappadocia is a wanderful place, i was intrested to plan a trip with a group for jun 2023. I check also the price on booking before contacting the hotel. When i contact the hotel, they give me 4 time higher price!!! I contact them on WhatsApp and they told me is hard to make check in for group, check out and they should hire more people. Some people think that tourists are not informed and they want to earn as much as possible. Everyone is free to book as many rooms as they want on booking or other online reservations. If i made the reservation on booking, i wold have a correct price, not 4 times higher as i received from the hotel. I was excited by the presentation of this hotel, but this is the first time when I travel with groups and see so much greed. Totally unprofessional and very disappointed by their attitude
Guest User
Checked in Jan 2023
Couples
5.0/5
Outstanding
Posted on Feb 9, 2023
Cute cave hotel with a lovely outdoor pool. Very clean. Perfect location with lots of bars/restaurants/shops within easy walking distance. Staff at the hotel particularly helpful with arranging tours and transfers. Would highly recommend hotel when visiting Cappadocia.
Guest User
Checked in Jan 2023
Family
5.0/5
Outstanding
Posted on Feb 9, 2023
Pros: It was a short but delightful stay. All the staff were super helpful and kind. Specially Haroon who helped us in advance with reserving the Tours, Balloon flight, and Airport Taxi before our trip. Thanks for all your hospitality. The room was clean, view of the city was great and breakfast was delicious. Note to Travelers: Please make sure that you reserve the Balloon Flight well in advance, otherwise you will not find an empty spot! ------------------------------ Cons: Nothing important, but the reception was in another building (opposite the residential building), which I think may be the norm in Cappadocia considering its unique characteristics.
Guest User
Checked in Jan 2023
Couples
5.0/5
Outstanding
Posted on Feb 9, 2023
I stayed at Grand Elite Cave Suites with my boyfriend for 3 nights in August 2022, and we could not recommend this hotel more. The staff are amazing. Our hot air balloon got cancelled on the first day and they went above and beyond to make sure we could get booked on the following day, despite it being high season and extremely difficult to find places. They have an affiliated hot air balloon company which means you are much more likely to find a second booking in case of cancellations (other agencies will just refund you the money and you could miss out on the most incredible experience!). We also did the Green Tour which was organised by through the hotel which is was amazing. Another great amazing perk is the breakfast - great selection of high quality and home cooked Turkish dishes. The best start to the day! The room was also really clean, on a super quiet street. We will miss Goreme and the staff at Grand Elite Suite!
Guest User
Checked in Jan 2023
Other
5.0/5
Outstanding
Posted on Feb 9, 2023
We booked this hotel through *********** for two nights stay. Staff of Hotel was very nice and humble and they offered us complementary coffee upon our arrival. the Hotel room was clean and had windows(on first floor). Very comfortable king sized double bed but the AC blower was noisy which needs maintenance. The bathroom was also nice but with broken rain shower. A very plentiful and delicious breakfast which was very nice. We will definitely stay here next time and it is recommended. The hotel had a pool to relax. It was a few minutes walk from the hotel to cafes and market and the little Bus Station (Otogar). The balloon watching and sun rise view point was also on a few minutes walk.
Guest User
Checked in Oct 2022
Other
5.0/5
Outstanding
Posted on Nov 26, 2022
Amazing experience, the rooms and the place were clean, the staff super attentive and all the activities they suggested were amazing. Harun made sure all my requests were answered and his kindness and attention to detail were great. Thank you!