It’s walking distance to the waterbomb, great place to stay. The day before my reservation, I spent all day in the ER because I got a virus that got me really sick. I called the hotel to explain my situation and try to cancel. I said I could send them proof, but they immediately refused to cancel. I had to maintain my booking plans, so I don’t lose my $240 dlls reservation. The next day, Trip.com contacted me and said that even if the hotel don’t want to refund me for the cancellation, they would cover the cancellation because they understand it is a medical situation. I appreciate that, but I had to head over to Seoul, which is 3 hours away from where I live, so I decided to keep my booking. Trip stayed in contact with me at all times. 5 stars to Trip.com for that; that's why every time I travel, I make reservations with Trip.com because if anything happens, I know they will have me covered.
On the other hand, in the hotel, breakfast was not included, and it was unlimited until 10 am. My friends and I got there around 9:45 am; we were informed they would take away the food at 10, and we agreed with it and paid for breakfast, which was like 16 dlls each? We got to the buffet, and there were items that were empty, no drinks, barely any stuff in there. I had to ask for orange juice and yogurt from the personnel working around the kitchen area, and they kindly refilled it. Personally, I don't think there should be a need to ask for it, there was other table eating there what if they wanted something else? When I asked the cashier if I could get a banana because the last pieces were taken, he replied with “whatever is in there, that is it”. We were still in the range of time that they are supposed to be open for customers who are already consuming, in case they want to eat more. But unfortunately, we paid normal price for their leftovers. At 10:15 am, when we were still eating at the table, the cashier passed by looking at our table and looking at the watch, like telling us to hurry up. Then he came to the table and told us they were closed; we barely got to grab food once at the buffet, and we were being hurried to leave. The cashier turned off the music, and later on the lights; he just stayed looking at us in front of our table while we tried to enjoy our breakfast. If we knew it was gonna be like that, we would've just found a different place to have breakfast.
