Urban Boutique Hotel, BW Signature Collection

I make frequent trips to the Greenville/Spartanburg area for doctor appointments and need a reasonably priced hotel. This one by far the nicest I've stayed in this area for the price point. Super nice people and the rooms have been remodeled fairly recently. Great job

Clean hotel

The staff was very accommodating of my special needs. I d stayed here before and love this place.

The carpet was gross. The staff was not friendly. There were signs saying you could not take the free breakfast to your own room. The room could have used a deep clean. The bed was memory foam and had zero support it was like quick sand.

The older Indian man who I believe the be the owner is welcoming genuine nice and polite but his wife and cleaning staff are rude not welcoming not genuine mean and not polite at all. I stayed at This place eight days while training for my job. The wife never greets never says thank you and serves the breakfast with such a rude attitude. She half cooks the food the biscuits are always half done. The older cleaning lady is worse than the wife she called my husband a boy. She banged on the door like so hard like she was trying yo break it down. Shouted at my husband and I its check out time. I explained we are checking out a few minutes later and it should be ok given Ive been here 8 days. She said she doesnt care. She half cleans rooms. Doesn't change the covers and told us she will not clean the room every day. Shes really something nasty. Her and the wife will ruin the mans business. He should fire that cleaning lady because of her I would never stay there again when visiting Greenville.

Nice property convient location ... The man who checked us in was polite and welcoming. The propert smelled and looked clean. Didn't get to try the breakfast.