Check in was fine. The room was not very clean, hairs in the bathroom, dirty tub. I asked for a shower seat prior to arriving. It was not in there. I called, they said they’d bring one up and never did. My husband asked at the desk and they gave him a huge shower seat that does not fit in any standard tub. The remote did not work correctly. No cc tv and no sleep timer. It was absolutely not worth the price.