The gal checking us in, stayed on a personal Al phone call with her mother the whole time. In my opinion… Rude & unprofessional. We arrived just before 10pm and the first room we were assigned was freezing as the temp outside was only 40 degrees and the heat was shut off. After an hour of trying to warm the room up with a heating unit cranked to 90 and the air compressor for the A/C continuously kicking on and blowing cold air… I finally called down to the front desk. The gentleman that was now on shift, was very accommodating and immediately moved us to a different room with working heat. We didn’t bother seeing what the breakfast included in the morning, so gave Jo opinion on that.