Reviews of Hôtel D’Angleterre Grenoble Hyper-Centre

Response from Property: Dear guest, We thank you very much for choosing us for your last stay in Grenoble. We are happy to read that you enjoyed our very central location and the service of our team. In can confirm that all our floors have been renovated. But our last floor has a slight different design with apparent beams that many of our guests do like very much. Be aware that mini bars and coffee making equipments are available in our superior rooms. Otherwise, we do propose fridges at the reception and offer homemade lemonade and tea at the front desk. It is with great pleasure that we would welcome you again very soon Best regards. The management team.

Response from Property: Hello, Thank you so much for taking the time to write to us and for your positive feedback on our breakfast! We are delighted that you enjoyed the variety of our buffet, the attention given to vegetarian and gluten-free options, as well as the presence of local products...a real plus for a great start to the day! We strive every day to offer a warm and friendly welcome, and your satisfaction is our greatest encouragement. We look forward to welcoming you back to the Hotel d'Angleterre! Sincerely, The Management Team.

Response from Property: Dear Guests, Thank you for your interest in our hotel. We are delighted to see that you appreciated our very central location and the service of our team. Please know that while we cherish our "Old School" décor (rattan furniture), which reflects the soul and history of our establishment that so many of our guests seek, we never neglect our guests' comfort by carrying out very frequent renovations. We also make sure to update our amenities (all our televisions and bedding have recently been replaced). To be completely transparent, we want the photos of our hotel online to accurately reflect reality and highlight our "vintage" décor so that our guests can choose us based on their tastes. We look forward to welcoming you back very soon. As a reminder, as stated online, all our rooms are equipped with bathtubs only, and as our building is a listed historical monument, our accessibility is limited. Sincerely, The Management

Response from Property: Dear Guest, We are delighted to read that you appreciated our very central location and the service provided by our team. It is always difficult to respond to someone hiding behind a pseudonym, but as your review is almost identical to the one posted on *********** on the same day, it is important to first clarify that you booked a superior room, our largest room category (25m²) with a whirlpool bath and minibar. You also chose to make your reservation on ***********, which is 15 to 20% more expensive than booking directly with us. Please know that while we cherish our "Old School" décor (rattan furniture), which reflects the soul and history of our establishment that so many of our guests appreciate, we never neglect our guests' comfort by carrying out very frequent renovations. We also make sure to update our amenities (all our televisions and bedding have recently been replaced). In all transparency, we want the photos of our hotel online to accurately reflect reality and showcase our "vintage" décor so that our guests can choose us based on their tastes. I highly recommend that you consult these types of photos when making your next hotel choice. There are many very modern and impersonal hotels that would be delighted to welcome you. Although we celebrated our 130th anniversary last year (which we are very proud of), we are committed to the environment, notably by being awarded the Green Key label last year. This is why all our bathtubs are equipped with adjustable shower heads that allow you to modify the water flow and conserve this precious resource. As a reminder, our team is available 24/7 for any "issues." We look forward to welcoming you back very soon. Sincerely, The Management

Response from Property: Bonjour, Nous sommes ravis que vous ayez apprécié la vue sur la place, le confort et le calme de votre chambre. Vos compliments sur l'accueil et le professionnalisme de notre personnel nous touchent beaucoup. Nous mettons tout en œuvre pour que nos clients se sentent les bienvenus et accompagnés à l'hôtel d'Angleterre. Nous sommes ravis que que notre petit-déjeuner vous ait plu, avec un large choix de produits, dont une partie bio et fait maison. Nous accordons une grande importance à la qualité et à la provenance des produits que nous proposons chaque jour. N'hésitez pas à nous contacter directement pour votre prochaine réservation, nous serons ravis de vous accueillir à nouveau à l'hôtel d'Angleterre. À très bientôt ! L'équipe de Direction.

Response from Property: Bonjour, Un grand merci pour votre retour. Nous sommes ravis d’apprendre que vous avez passé un agréable week-end avec votre mère à l'hôtel d'Angleterre ! C’est un plaisir de savoir que vous avez apprécié la vue, le petit-déjeuner, l’accueil et notre emplacement idéal pour visiter Grenoble. Nous sommes également heureux que le parking sécurisé ait facilité votre séjour parmi nous. Nous espérons vous revoir très bientôt pour une nouvelle escapade grenobloise. L'équipe de Direction.