Le Grand Bellevue

Le Grand Bellevue Reviews

Le Grand Bellevue

Untergstaadstrasse 17, Gstaad, Canton of Berne, 3780, SwitzerlandView Hotel Details
Le Grand Bellevue
Le Grand BellevueLe Grand BellevueLe Grand Bellevue
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Le Grand Bellevue Guest Reviews

4.8/5
Amazing
46 Reviews
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(46)
Positive reviews(39)
Negative reviews(1)
Guest User
Checked in Dec 2024
Couples
5.0/5
Outstanding
Posted on Jan 17, 2025
Le Grand Bellevue is by far our favourite hotel ever which is why we keep going back! This is our 5th time there and every second of our stay was perfect as usual! The wonderful staff make us feel so welcome and at home especially Olivier and Edgar who we now know for many years! Thank you also for the gluten free birthday cake and card, it always makes me feel so special! We are always so sad to leave but we look forward to returning for our next visit to Gstaad!!
Adriana P
Checked in Nov 2024
Family
5.0/5
Outstanding
Posted on Dec 28, 2024
We took a short trip here for two nights and really enjoyed so many aspects. Staff are amazing - from the front desk to the concierge to the maids to the restaurant and bar staff. Clean rooms, tasteful decor, prompt service to replenish items. We had winter half board which included buffet and a la carte breakfast and dinner three course menu. The food was phenomenal - so many locally sourced items, beautifully prepared and presented. The spa was very nice - we used the different saunas and the gym. We look forward to returning someday.
Response from Property: Dear Adriana, thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay and appreciated the efforts of our staff across all departments. It's fantastic that you liked the clean rooms, tasteful decor, and the attentive service. We're especially glad you enjoyed the winter half-board options and the locally sourced food—it’s a pleasure to know that the meals exceeded your expectations. We're also happy you had a chance to relax and unwind in the spa. We look forward to welcoming you back for another memorable stay in the future! Le Grand Bellevue Team
DOLLY1007
Checked in Sep 2024
Family
5.0/5
Outstanding
Posted on Oct 10, 2024
My family and I had an amazing stay at Le Grand Bellevue. The staff from the reception, restaurants and spa were super friendly and helpful especially the concierge staff, Olivier, who organised a wonderful excursion day for us. We had a driver to take us to the most scenic places and had the most delicious lunch at the best fondue restaurant in town. Thank you very much Olivier for giving us the most memorable day in Gstaad!!
Response from Property: Dear DOLLY1007, It is a pleasure to read that you and your family enjoyed your stay at Le Grand Bellevue! It is wonderful to hear that our team, especially Olivier, made such a positive impact on your experience. We are delighted that you enjoyed our amenities, local cuisine and the beautiful scenic spots! We look forward to welcoming you back at Le Grand Bellevue in the future! Best regards, Sofiia. Front Office
L B
Checked in Aug 2024
Couples
5.0/5
Outstanding
Posted on Sep 23, 2024
It’s always a pleasure going back to this hotel, there are tons of positive aspects, big and small, too numerous to list. And that is what makes this place so special. Driving their Microlino was great fun as well! Always happy to arrive and sad to leave…
Response from Property: Dear Guest, Thank you so much for your kind words! We are thrilled to hear that each return to our hotel brings you such joy, and we truly appreciate your recognition of all the details that make your stay special. We are glad you enjoyed the Microlino experience, it's always a fun touch! We look forward to welcoming you back soon and ensuring that your next visit is just as memorable. It’s always a pleasure to have you with us. Kind regards, Laurie Guest Relations
Dream180395
Checked in Jul 2024
Couples
5.0/5
Outstanding
Posted on Aug 26, 2024
Undoubtedly the best Hotel in Gstaad for people who value human relationships and cosiness as much as perfect service and beautiful landscape ! Mr Olivier Desbois, Guest Ambassador speaking 17 languages, has a major role in providing information and making any arrangements for the most successful stay. Many thanks to each member of the staff who treats guests with profound respect and unlimited kindness.
Response from Property: Dear esteemed guest, Thank you for your kind words and for sharing your experience with us! We are thrilled to hear that you enjoyed your stay at Le Grand Bellevue in Gstaad and appreciated the warm, welcoming atmosphere our team strives to create. Olivier and the entire staff are dedicated to ensuring that every guest feels valued and cared for, and it’s wonderful to know that this was your experience. We are grateful for your recognition of their efforts and are glad that their service helped make your stay so memorable. We look forward to welcoming you back for another visit. As you said, once is not enough! Warm regard, Laurie Guest Relations
J8913CDdavidb
Checked in Jul 2024
Couples
5.0/5
Outstanding
Posted on Aug 26, 2024
We spent 4 days at the Grand Bellevue in Gstaad in August 2024. This is the best hotel we have ever stayed in. First the staff is extremely nice: always willing to help with a smile. The ambassador guest, Olivier Desbois, who speaks 17(!) languages, was particularly helpful: advising us on treks in the mountains, reserving tickets for a concert and discussing life in general. The atmosphere of the hotel is cosy and relaxed with many amenities available: swimming pool, sauna, gym, massage, private cinema, library, etc. Our room was large, sunny with a great view on the mountains surrounding Gstaad. The breakfast was extremely varied with both a buffet and an "à la carte" menu served by friendly and smiling hosts.
Response from Property: Dear David, Thank you so much for your wonderful review! We are delighted to hear that your stay at Le Grand Bellevue in Gstaad was exceptional. It’s fantastic to know that our team, especially Olivier, made such a positive impact on your experience. We are thrilled that you enjoyed our amenities and found your room and the breakfast offerings to your liking. Creating a cozy and relaxed atmosphere is one of our top priorities, and it’s heartening to know that you felt this during your visit. We look forward to welcoming you back and hope to provide another memorable stay in the future, Kindest regards, Laurie Guest Relations
J A M
Checked in Jul 2024
Family
5.0/5
Outstanding
Posted on Aug 2, 2024
Gstaad is our favorite town in Switzerland, but it is not for everybody and especially not for busloads of tourists or teenage ski Bumbs. It has several 5-star hotels all of which are different and live up to their ranking. The hotel Le Grand Bellevue is excellently located on the edge of the promenade shopping street featuring many of the highest end luxury boutiques. Most of its rooms have unobstructed mountain views. While the hotel is not air conditioned Gstaad is high enough that it generally cools down at night so that the temperature is pleasant with assistance from a fan that the hotel gladly provides. Since the hotel is located on a quiet and large piece of property, noise with open windows at night is not an issue. It is not a late night party scene. The countryside looks like the Swiss version of what I imagine Aspen looked like 50 years ago, but many of the traditional Swiss chalets have state-of-the-art subterranean amenities. Again the staff here was top notch, personable and knew who we were. Hiking trails are nearby and picturesque.
Response from Property: Dear Mr, JAM Thank you for your thoughtful and detailed review. We are delighted to hear that Gstaad is your favorite town in Switzerland and that Le Grand Bellevue has lived up to your expectations. Thank you again for sharing your experience. We look forward to welcoming you back to Le Grand Bellevue and Gstaad for another serene and luxurious retreat. Kind Regards Chiara Pereira Le Grand Bellevue
Brosita
Checked in Feb 2024
Family
5.0/5
Outstanding
Posted on Mar 29, 2024
A wonderful experience in every aspect. Feels like a home away from home- staff, rooms, food, simply everything makes you want to stay longer. 5 stars but in a quiet, not flashy way. Very personal, warm hearted, modern interpretation of British interiors, classy, but not stuffy. Just go!
Response from Property: Dear Brosita, Thank you very much for sharing your wonderful experience with us! We are thrilled that every aspect of your stay felt like a home away from home. It is heartwarming to hear that our staff, rooms, and food mad such a lasting impression on you. We take great pride in providing a personal, warm hearted atmosphere with modern interiors. Thank you once again for choosing our hotel, for your astounding recommendation, and we look forward to hosting you for many more memorable visits in the future. Verche Sladinovska Guest Relation Executive
Guest User
Checked in Feb 2024
Couples
5.0/5
Outstanding
Posted on Mar 15, 2024
My home away from home. The entire team at Grand Bellevue will always go above and beyond to make my stay memorable. They are kind and truly care for their guests. AND the SPA… such a beautiful space. I can’t wait to go back. They deserve more than a 5 star ⭐️ ranking.
Response from Property: Dear Nathalie, We would like to thank you from the bottom of our hearts for your heartfelt words ! We are deeply touched to hear that Le Grand Bellevue feels like your home away from home. Our team takes immense pride in going the extra mile to ensure our guests have unforgettable experiences, and knowing that you feel cared for means everything to us. We are glad you enjoyed our spa’s serene and beautiful ambiance. Your kind words serve as a testament to our commitment. We eagerly await your return and look forward to welcoming you back to experience the beauty of the Swiss Alps once more ! Verche Sladinovska Guest Relation Executive
Guest User
Checked in Feb 2024
Other
5.0/5
Outstanding
Posted on Mar 8, 2024
Perfect location Great restaurants and bar Great facilities, kids cub, and spa Very friendly and helpful staff Excellent concierge Olivier Very nice and comfortable rooms Great value for money for a luxury hotel in Gstaad Would definitely stay again at the hotel the next time in Gstaad
Response from Property: Dear AymaneG2517RB, Thank you immensely for sharing your experience with us! We are overjoyed that you found our location to be perfect and that you had a delightful time at our restaurants and bar. Knowing that our facilities, including the kids' club and spa, added to your enjoyment means the world to us. Our team, especially our exceptional concierge, Olivier, is thrilled to have made your stay memorable with friendliness and helpfulness. Hearing that you found your room to be cozy and inviting brings us great joy! We take great pride in offering exceptional value to our guests, and we are thrilled that you felt that during your time with us. We are eagerly looking forward to welcoming you back for another wonderful stay the next time you are in Gstaad! Verche Sladinovska Guest Relation Executive
Guest User
Checked in Feb 2024
Couples
5.0/5
Outstanding
Posted on Mar 8, 2024
We took a long weekend here march 1-march 4. Room 207. The hotel is truly a special place. The staff is incredibly friendly and helpful. Olivier, the concierge, is there seemingly at all times and eager to help. The hotel has a small family feel. There is a ski rental shop and a place to leave skis,boots (on a boot warmer) , etc. a lounge with live music, and a truly exceptional restaurant. We used the gym and the Spa and my wife had a massage The Spa is really wonderful with a pool, multiple hot tubs, saunas, etc The gym is large with plenty of equipment and free weights. The weekend was even better than we expected. We had never been to Gstaad before and loved the town and the truly enormous and spectacular ski areas around and are looking forward to returning
Response from Property: Dear Extraordinary753147, We would like to sincerely thank you for taking the time to share your experience with us ! We are more than happy to hear that you had a wonderful ski weekend at our hotel and that you found our staff, amenities, and services to your satisfaction. It is amazing to know that you enjoyed the personal touch of our concierge Olivier, and that you made the most of our ski rental shop, lounge with live music, exceptional restaurant, gym and Spa facilitlies. We are delighted that your stay exceeded your expectations and that you discovered the beauty of Gstaad for the first time. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another memorable stay in the future. Warmest regards from magnificent Gstaad Verche Sladinovska Guest Relation Executive
Guest User
Checked in Jan 2024
Family
5.0/5
Outstanding
Posted on Feb 13, 2024
We travelled to Gstaad as a family for a week. We stayed at le Grand Bellevue and we had one of our best travel experiences. The hotel was just excellent in all aspects! The restaurant, tha spa, the rooms!! Esspecially the staff was extraordinary. Highly recomend it.
Guest User
Checked in Dec 2023
Other
5.0/5
Outstanding
Posted on Jan 8, 2024
This is a truly exceptional hotel where I will surely come back. Exceptional place with truly wonderful staff. Led by its General Manager Fabian Nusser -warm, approachable, friendly and seemed to take an interest in every guest- the whole team is first class. Concierges led by Olivier (speaks 17 languages!), receptionists, guest relations team, house keeping, restaurant, spa, they all made our family group comfortable following a rocky beginning to our holiday caused by a car accident on our way. Starting by the location, the hotel is just at one end of Gstaad´s main street, which was very convenient for walks, shopping and going out. The train station is very close and the hotel will organise a transfer to cover the 200-300 metre distance. The rooms are nicely decorated and very comfortable, offering good views to the snow covered Eggli part of the mountains. The food was amazing, the restaurant is delicious, first class. My children living in the USA for their studies throughout the year were very pleased they could enjoy a week of haute cuisine for a change from trash american food... 😁 Breakfast was very good: we should not have waited to try the waffles for the last day. A la carte and half board menu are not very extensive but offer just the choice and measure for every taste plus there is some flexibility in case something is not to your liking. It is not often that you see staff anticipate every need and go the extra mile to make your life easy and your stay memorable. The Spa facilities are amongst the best I have experienced in a hotel this category in a ski town. Olivier, Lea, Marta, Verche, Luis, Joaquin, Cameron, Henry and so many others whose names I can´t recall right now made a holiday to remember. Again a special thank you to Mr Nusser as the GM, for leading such a team and for his help, making sure we had a fantastic stay. Everything worked with the precision of a Swiss watch if that makes a good reference... I cannot emphasize enough how pleased, comfortable and happy our family party was throughout. I´d say the little known secrets about this place are the Sushi bar and the movie theatre, which you can book to yourself to watch either their large movie collection (600 titles!) or just to connect your preferred streaming supplier, with drinks and popcorn of your choice. It is a private, low key place with the right decor, a great bar, excellent food, rooms and service. A great family hotel if you are planning to go with your family. They have an inhouse ski shop which worked really well for us, providing top quality equipment for our skiing. As novices to skiing in Gstad, I would recommend taking an ski guide to lead you around the ski domaine so you can find the best spots to ski. Gstaad is low altitude and if you don´t know where to go exactly, it may seem like there is no snow when in fact, you can find snow by knowing where to go... Outside of the hotel we loved eating at Olden (went twice!), coffee at Cappuccino and fondue
Guest User
Checked in Dec 2023
Other
5.0/5
Outstanding
Posted on Jan 1, 2024
Wonderful experience - the accommodations and staff were terrific. The restaurant and spa were first-rate. The location is perfect, a great family vacation and we would happily plan another visit.
Guest User
Checked in Dec 2023
Family
5.0/5
Outstanding
Posted on Jan 1, 2024
A beautiful hotel in the heart of Gstaad minutes away from the Promenade. It felt like a home away from home. Cozy and elegant, we loved the live band in the afternoon and meals at Leonard’s. Service from their Golden Keys concierge, Olivier, was excellent, attentive and friendly! Highly recommend!