Reviews of Four Seasons Hotel Guangzhou (Huijin International Finance City Keyun Road Subway Station)
Four Seasons Hotel Guangzhou (Huijin International Finance City Keyun Road Subway Station)
Room 709, No.660, Huangpu Avenue Middle, Zhierhuijin International Financial Center, Tianhe District, Guangzhou, Guangdong, ChinaSee Hotel Details
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1 night
Guest Reviews
8.8/10
309 Reviews
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Response from Property: 【🐼🐼Intimate butler service, worry-free travel】Dear guests, your satisfaction makes us feel happy. We want to use words to give you the most intimate care and greetings. The hotel is located in the core area of Guangzhou Financial City Business District, close to Keyun Road Metro Station, and only a 10-minute drive from Pazhou Exhibition Hall and Poly International Exhibition Hall. Each room in the hotel is equipped with refrigerators, washing machines, large-screen TVs and other facilities. The panoramic floor-to-ceiling windows allow unobstructed viewing of the night view. In addition, the hotel also provides one-to-one butler service and deposit-free check-in service to provide more intimate services for your trip to Guangzhou.
This hotel experience was amazing! The room was spacious and clean, and the bedding was comfortable, which allowed me to have a good night's sleep. The facilities are complete and smart, and the service is impeccable, from the enthusiastic front desk to the thoughtful room service, it is heartwarming. The hotel is in a good location, with many delicious restaurants nearby and convenient transportation. Highly recommended to everyone, will come again next time!
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Response from Property: Your satisfaction is our driving force. We will continue to optimize every aspect and look forward to your next visit to provide you with an excellent accommodation experience again!
The room was very good in terms of hardware facilities and hygiene. There are also many restaurants downstairs, which is very convenient for eating and drinking. The only drawback was that the front desk changed the floor without informing me in advance. The elevator in the apartment was not easy to wait for, and I wasted a lot of time looking for the front desk.
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Response from Property: Dear, thank you very much for your recognition of the room facilities and the surrounding environment. We are very pleased! But at the same time, we are very sorry for giving you a bad experience. The front desk did not inform you in advance when changing the floor. This is indeed our mistake. We will immediately strengthen internal communication and message delivery to ensure that similar situations do not occur again. We will also optimize the use of the elevator in the future. Thank you again for your feedback. We look forward to seeing you again. We will work hard to provide you with more perfect service!
Hygiene: Clean
Facilities: Complete
Service: Attentive
The surrounding environment is clean, quiet and has a wide view
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Response from Property: Dear guest, thank you for staying in our hotel and giving us a good review! Your satisfaction is our driving force. We work hard to create a comfortable environment and provide thoughtful services, just to make you feel at home. We look forward to seeing you again. We will continue to serve you wholeheartedly as always. We wish you a pleasant journey and a smooth life!
The upgraded projection room has very clear projection, and the room and bathroom are also very spacious. This price is really cheap in Guangzhou...
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Response from Property: Hello dear friends! The warm message is filled with happy expectations, the wonderful aftertaste is condensed with everlasting colors, the happy mood is only because of your existence, and the affectionate concern conveys the unchanging feelings. It is because of guests like you that we can grow better. Thank you very much for choosing and trusting our hotel and leaving you with a perfect stay experience! I wish you a smooth journey and look forward to seeing you again~~
The hotel is conveniently located, you can take a Didi, a bus or the subway. There is a breakfast shop and a restaurant downstairs. The room is fully equipped and clean.
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Response from Property: Thank you so much for your good review! Convenient transportation, diverse dining, complete room facilities and a clean and tidy environment are all the results of our careful preparation. We are sincerely happy that they can meet your travel needs. We look forward to seeing you again and will provide you with more considerate service next time!
Good location, clean rooms and affordable. It will be the best choice to come to Guangzhou next time
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Response from Property: Thank you very much for your recognition and praise! We are honored to receive your praise as "the best choice". Excellent location, clean rooms and high cost performance are what we have been working towards. We look forward to meeting you next time in Guangzhou. We will provide you with more considerate services to make your stay comfortable and secure every time!
The hotel rooms are clean and tidy, the hygiene is good, the location is good, the transportation is convenient, the surrounding living facilities are complete, and the service attitude is very good.
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Response from Property: Thank you for your recognition and support! We are honored to bring you a comfortable stay experience. The hotel has been committed to creating a clean, convenient and caring living environment for guests. Your praise is the greatest encouragement to us. We look forward to your next visit, and we will certainly welcome you with better service!
Facilities: There is a washing machine with a dryer, which is very convenient for washing clothes.
Environment: The transportation is quite convenient, there are many food places downstairs
Service: The front desk is in the building, not easy to find, it is convenient to call directly when you arrive
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Response from Property: Hello dear friends! The warm message is filled with happy expectations, the wonderful aftertaste is condensed with everlasting colors, the happy mood is only because of your existence, and the affectionate concern conveys the unchanging feelings. It is because of guests like you that we can grow better. Thank you very much for choosing and trusting our hotel and leaving you with a perfect stay experience! I wish you a smooth journey and look forward to seeing you again~~
Guest User
Sunshine Premier Room (Double Bed)
Stay Date Dec 2024
Solo travelers
3 Reviews
10/10
Outstanding
Posted on Jan 29, 2025
Excellent location, large room, complete facilities, ventilation. The customer service was very kind and extended the stay for 2 hours because of something. Very good
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Response from Property: Thank you for your good review! The superior geographical location and complete room configuration are all our little thoughts to give you a better experience. It is our responsibility to help you solve your time problem and extend your time by two hours. We look forward to seeing you again next time, we will provide you with more considerate service!
The room was exceptionally clean and tidy! It makes people feel at ease staying here, and the front desk is also very warm and considerate!
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Response from Property: Your satisfaction is the greatest praise for us! Clean rooms and warm service are the standards we have always adhered to. We look forward to your visit again and we are always ready to welcome you home!
Guest User
Exclusive Family Twin Room (TV Projection + Fridge + Washing Machine With Dryer)
Stay Date Dec 2024
Business travelers
4 Reviews
10/10
Outstanding
Posted on Jan 6, 2025
I recently stayed at this hotel apartment and was really satisfied!
The front desk staff was very nice. They were meticulous and patient when checking me in. They even took the initiative to upgrade my room type. What a surprise! Hot water came quickly and the water pressure was steady.
The location of the hotel is great. There is a subway and bus station just a few steps away, making it convenient to go anywhere. Moreover, the hotel's sound insulation is very good, and it is very quiet at night, allowing me to have a good rest.
This accommodation experience is perfect. I will come again if I have the chance in the future and recommend it to everyone!
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Response from Property: Your satisfaction is our driving force. We will continue to optimize every aspect and look forward to your next visit to provide you with an excellent accommodation experience again!
Weiguanshijiezhixingzouditu
Exclusive HD Projection Room (100-Inch HD Screen+Tencent SVIP+ Fridge+Washing Machine With Dryer)
Stay Date Jun 2024
Business travelers
85 Reviews
10/10
Outstanding
Posted on Sep 22, 2024
The entire hotel is in the apartment building of the business building. The whole building and the rooms are relatively new. There is an underground parking lot downstairs, but the parking fee is still relatively expensive. The room is equipped with a washing machine with a washer and dryer, which is very friendly for people on business trips. There is also a refrigerator. The facilities are relatively complete.
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Response from Property: Hello dear friends! The warm message is filled with happy expectations, the wonderful aftertaste is condensed with everlasting colors, the happy mood is only because of your existence, and the affectionate concern conveys the unchanging feelings. It is because of guests like you that we can grow better. Thank you very much for choosing and trusting our hotel and leaving you with a perfect stay experience! I wish you a smooth journey and look forward to seeing you again~~
Located in the city center, convenient transportation, large room, clean and tidy, clean and sanitary, good service
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Response from Property: Thank you for your recognition! We are located in the city center and we want to provide you with a convenient travel experience. Clean and tidy rooms and considerate service are all our care for you. Your satisfaction is our greatest pursuit. We look forward to your stay again. We will definitely bring you a more perfect accommodation experience!
JUSTINCWT
Sunshine Premier Room (Double Bed)
Stay Date Nov 2024
Business travelers
3 Reviews
7.0/10
Posted on Dec 30, 2024
Check-in is on the 15th floor. It's hard to find. There are no special instructions. You have to ask for it yourself. The service attitude is warm, but the counter is messy. This may be the standard of this type of business hotel in Guangzhou.
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Response from Property: Dear guest, thank you very much for taking the time to write a review for us! We sincerely apologize for the inconvenience caused during check-in. Failure to provide clear instructions was indeed our oversight. We have conveyed your feedback to the relevant departments and will strengthen employee training and improve signage to ensure that every guest can easily find the processing location. At the same time, we also noticed the cleanliness of the counter, which does not meet our service standards. We will immediately tidy it up to present a more professional and orderly environment for our guests. We are glad that you recognize our staff's enthusiasm for service. We will continue to maintain and improve our service quality. We look forward to your visit again. We are confident that we can bring you a better stay experience and let you see our progress and changes!