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Mercure Guangzhou Beijing Road Pedestrian Street Hotel Guest Reviews
4.8/5
Excellent
5971 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(5971)
Positive reviews(5917)
Reviews with photos/video(975)
Easy to get around(796)
Convenient for shopping(753)
Friendly front desk staff(388)
Close to metro(365)
Would stay again(186)
Perfect for business trips(149)
Delicious breakfast(146)
Negative reviews(54)
Jeremiah
Deluxe Queen Room
Checked in Feb 2025
Family
2 Reviews
4.2/5
Very Good
Posted on Mar 19, 2025
Great location (close by nice eateries) and room was clean. Only issue is that public toilet for male was filled with cigarettes smoke and ashes on the cubicle floor - staff needs to either restrict smoking in the toilet or clean it more often.
Response from Property: 尊敬的客人:首先感謝您的悉心點評,對於您反應的問題我們已分享至酒店相關部門,請允許我們向您表達最誠摯的歉意,同時也非常感謝您能為我們提供這些寶貴的意見。我們希望在不久的將來誠邀您再次體驗併為您奉上更好的服務。
Chien Hui
Deluxe Queen Room
Checked in Feb 2025
Family
1 Reviews
4.7/5
Amazing
Posted on Mar 18, 2025
Location is superb, able to go anywhere with only short distance. Walking distance to MRT and also walking road. Receptionists very polite and helpful.
Response from Property: Dear guest, Thank you for choosing to stay at Mercure Guangzhou Beijing Road Pedestrian Street. Thank you for your appreciation of the overall experience of the hotel and the service of the staff, and we are honored to make your trip a comfortable and memorable one. The hotel will always maintain the high standard of our service and continue to improve the quality of service, sincerely look forward to your return.
Anonymous User
Deluxe Queen Room
Checked in Feb 2025
Family
1 Reviews
5.0/5
Outstanding
Posted on Mar 18, 2025
5/5 stars! I recently stayed here and was thoroughly impressed with the cleanliness of the rooms and common areas. The self servicelaundry room was also top-notch - convenient and efficient!
The hotel's location was perfect for my needs, making it easy to explore the surrounding area.
I'd highly recommend this hotel to anyone looking for a clean, comfortable, and convenient stay!"
Response from Property: Dear guest,Thank you for choosing to stay at Mercure Guangzhou Beijing Road Pedestrian Street. Your recognition is our driving force. Looking forward to providing you with excellent service and a pleasant stay again.
Artzyestee
Standard Queen Room
Checked in Feb 2025
Family
4 Reviews
5.0/5
Outstanding
Posted on Mar 10, 2025
Good location, nice and close to stations. A lot of food options downstairs near the hotel, convenient and great. Will highly recommend
Response from Property: 尊敬的閣下,感謝您選擇下榻廣州北京路步行街美居酒店。聽到您對我們工作的肯定,我們非常開心。我會將您的意見與我們的團隊一起分享。我們一直關注客人在入住期間的感受,同時積極提高自身的專業水平和服務標準。您的滿意就是我們最大的動力,我們將再接再勵,保持優質的服務品質讓您有更好的體驗。
Guest User
Standard Queen Room
Checked in Feb 2025
Solo travelers
2 Reviews
5.0/5
Outstanding
Posted on Mar 8, 2025
Located just opposite beijing shopping street, tee mall just next door, macdonalds and chagee is in the same building
Response from Property: 尊敬的閣下,感謝您選擇入住廣州北京路步行街美居酒店。在美居,我們着眼於客人的每一個細節所需,秉承匠心至臻的款客之道,期冀為每位客人打造銘心的旅行記憶和別具一格的旅居體驗,再次感謝您的認可,也期待在不久的將來我們能再次歡迎您回來。祝您擁有美好的一天。
Guest User
Guest King Room
Checked in Feb 2025
Business travelers
1 Reviews
4.5/5
Great
Posted on Mar 8, 2025
overall good. Will choose this hotel again. Hotel service is excellent. They accept parcel collection n luggage storage service too.
Response from Property: 親愛的客官:感謝您對小美的肯定,您的滿意是我們前進的動力。同時也感謝你不吝對我們服務人員的誇讚,您的肯定對我們是莫大的鼓勵,小美會努力做到您心中的滿分標準,也會謹記始終保持優雅待客之道,熱情周到的等待各位朋友的到來,再一次感謝您選擇小美來度過美好一天,祝您生活愉快,萬事順心。
Jasmine Yam
City Side Executive Twin-bed
Checked in Feb 2025
Travel with friends
12 Reviews
5.0/5
Outstanding
Posted on Mar 5, 2025
Room is exactly as photo and they do have laundromat service at top floor. Area is filled with good food and desserts. Good for easy about and with some shopping areas. Staff over counter are very attentive and accommodating to our request and giving us good advise especially when we have our purchased bag delivered to counter they gave us immediate response and advised and kept them well for us. Room is very comfortable with lobby serving us coffee and tea. If only the pillows can be thicker that will be perfect sleep.
Response from Property: Dear guest, thank you very much for your stay and comment.The hotel is located in the core business area of Beijing Road Pedestrian Street.which is close to Great Buddha Temple, The Museum Of The Nanyue King Mausoleum and other famous scenic spots, and Diet time-honored brand such as To To Kui, and Guangzhou Restaurant.There are a lot of food and classics around.Thank you again for your support and kindness.Wish you a pleasant journey!
Waraporn Chueakaew
Guest King Room
Checked in Jan 2025
Couples
3 Reviews
5.0/5
Outstanding
Posted on Mar 5, 2025
I recently stayed in Guangzhou and had a fantastic experience! The hostel is conveniently located landmarks or transportation hubs, making it easy to explore the city.
The staff were friendly and helpful, speaking good English and providing valuable recommendations for local restaurants and attractions.
My room was clean and comfortable, with a cozy bed and ample storage space. The bathroom facilities were also well-maintained and clean.
The hostel's common areas were a great place to relax and meet fellow travelers. The breakfast was a nice touch, with a variety of options available.
Overall, I highly recommend Mercure guangzhou beijing Road to anyone visiting Guangzhou. It's a great value for the price, and the staff's hospitality makes you feel right at home.
Response from Property: Dear guest, thank you very much for your stay and comment.The hotel is located in the core business area of Beijing Road Pedestrian Street.which is close to Great Buddha Temple, The Museum Of The Nanyue King Mausoleum and other famous scenic spots, and Diet time-honored brand such as To To Kui, and Guangzhou Restaurant.There are a lot of food and classics around.Thank you again for your support and kindness.Wish you a pleasant journey!
cayx
Guest King Room
Checked in Feb 2025
Family
3 Reviews
5.0/5
Outstanding
Posted on Mar 10, 2025
Very pleasant stay with great location! Lots to eat and see upon stepping out of the hotel :)
Response from Property: 尊敬的閣下,感謝您選擇入住廣州北京路步行街美居酒店。很高興獲悉您擁有一段愉悦的入佳體驗,讓客人的體驗成為一段難忘的回憶是我們追求的願景,亦是我們不斷進步提升的動力,真誠的希望每次入住都能讓您感受到賓至如歸,期待您的下次光臨!
KFC Hoy
Superior Queen Room
Checked in Jan 2025
Family
3 Reviews
5.0/5
Outstanding
Posted on Mar 2, 2025
Superb location for sign seeing and shopping,
Friendly stuff and good size room, the toilet seat is pure GEMS for new experience !!!
Response from Property: Dear guest, thank you very much for your stay and comment.The hotel is located in the core business area of Beijing Road Pedestrian Street.which is close to Great Buddha Temple, The Museum Of The Nanyue King Mausoleum and other famous scenic spots, and Diet time-honored brand such as To To Kui, and Guangzhou Restaurant.There are a lot of food and classics around.Thank you again for your support and kindness.Wish you a pleasant journey!
Guest User
Standard Queen Room
Checked in Jan 2025
Couples
1 Reviews
5.0/5
Outstanding
Posted on Mar 1, 2025
The location was excellent. It was located in the middle of Beijing Road, which provided easy access to all the shops and food places that we wanted to go to. The room was pretty decent, but the walls were a little thin, so we could hear our neighbours entering and leaving their rooms.
Response from Property: Dear guest,Thank you for staying at Mercure Guangzhou Beijing Road Pedestrian Street. We are committed to making travelers feel at home, here is a delicious breakfast, a warm home environment, thoughtful and complete service, if you have the opportunity, welcome back home.
Rosta
Standard Queen Room
Checked in Jan 2025
Couples
6 Reviews
5.0/5
Outstanding
Posted on Feb 25, 2025
Good location. Near subway station. Many stores for shopping and eateries. Tee mall just next door. Near attractions. Very convenient. Room was very comfortable and spacious. Great amenities. Smart toilet is a plus. Firm bed but pillow was too soft to our liking. The room was very clean. Overall we loved our stay.
Response from Property: Dear guest, thank you very much for your stay and comment.With the French modern decoration style, warm and comfortable, the bed design fully reflects the sense of French elegance, the room is equipped with free minibar, equipped with the TV and automatic curtain.In addition, we provides an intelligent robot service, which allows you to overlook the city street view and feel the French romantic experience.Thank you again for your support and kindness.Wish you a pleasant journey!
KenTho
Standard Queen Room
Checked in Jan 2025
Couples
3 Reviews
4.7/5
Amazing
Posted on Feb 26, 2025
The hotel is strategically located and you can basically find all your shopping needs within walking distance. There are many good restaurants nearby too, highly recommend to those traveling to Guangzhou!
6/7
Response from Property: Dear guests: Hello, thank you very much for your support to the hotel, did not get your full 5 points of praise, we are still a little disappointed in our hearts, may be the hotel is not in place, I hope your next arrival can point out to us our shortcomings, we will strive to do better, we serve with heart so that every guest officer to the store can feel the warmth of home, I hope our service can bring you more surprises and touches, look forward to your next arrival!
Yi Xuan
Superior 2-bed Room
Checked in Jan 2025
Family
4 Reviews
5.0/5
Outstanding
Posted on Feb 28, 2025
Hotel located in very convenient location, loved it. 姓刘的 very attentive to our needs, very helpful.
Response from Property: Dear guest,Thank you for staying at Mercure Guangzhou Beijing Road Pedestrian Street. Every time the praise makes the small beauty moved, the small beauty will cherish more! Xiaomei will work harder to provide a quality service residence, so that you can live comfortably, live at ease.
Mich23
City Side Executive Twin-bed
Checked in Jan 2025
Family
12 Reviews
5.0/5
Outstanding
Posted on Feb 25, 2025
excellent stay ! super convenient ! hotel provided free laundry service. we will definitely come back
Response from Property: Dear guest, thank you very much for your stay and comment.In order to provide customers with more intelligent and efficient service, the hotel is equipped with intelligent delivery robots and self-check-in machines, so that you do not have to wait, in addition, the hotel has a 24-hour laundromat and a gym for guests to enjoy a pleasant travel experience at any time.Thank you again for your support and kindness.Wish you a pleasant journey!