This stay was a bit disappointing.
Compared to a few months ago, the room rate had increased by about 30%. However, because I had a good impression previously and the promotions mentioned breakfast, afternoon tea, and two freshly ground coffees were included, I thought these extras would be worth about ¥50, so I still booked it.
Upon check-in, there was no one at the front desk. I had to call out twice before someone came running out, which was different from the smiling, welcoming reception I'd received before.
The room was exceptionally small. The gap between the bed and the wall was only wide enough for one person to squeeze through sideways. The bed itself was quite large, and the bathroom was also big, but there was no living space at all – you could only sit on the bed.
The advertised afternoon tea was from 2-4 pm, but in reality, it wasn't ready until 2:45 pm. It consisted of just a few small biscuits, some fruit, and a few slices of Swiss roll (see picture). And the coffee machine was broken, broken, so no freshly ground coffee.
Breakfast the next day was also very average. Although the selection wasn't small, it was strange that there were bamboo noodles but no wontons, and they were served with pork offal soup, which wasn't good.
Even by check-out, the coffee machine hadn't been fixed, there was no alternative offered, and no follow-up – not even a polite promise to make up for it next time.
For this location, the small room, and the exaggerated promotion, it's not worth the price. The value for money is low. However, I do have to praise the availability of a washing machine and dryer. The attendant would even do your laundry for you, and once dried, they would deliver it back to your room, saving you the hassle of waiting.
Some individual staff members still had very good service attitudes.
Original TextTranslation provided by AI
