Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities9.3
Service9.5
Cleanliness9.6
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All reviews(2567)
Positive reviews(2497)
Reviews with photos/video(554)
Easy to get around(192)
Friendly front desk staff(178)
Convenient parking(156)
Delicious breakfast(116)
Perfect for business trips(102)
Small room size(61)
Located downtown(45)
Stayed multiple times(25)
Negative reviews(70)
Guest User
Forest Oxygen Bar-Deluxe Queen Room
Stay Date Mar 2026
Business traveler
7 Reviews
10/10
Outstanding
Posted on Apr 9, 2026
The front desk service was excellent, and the room was very clean. The environment was also pretty good, and parking was convenient. The facilities were complete, and breakfast was decent. I'll definitely book this hotel again! The front desk is staffed 24/7, and they respond quickly to any issues. It was a great experience. The hotel has a comfortable Chinese-style decor.
Show OriginalGoogle Translated
Response from Property: 尊敬的賓客您好!非常感謝您選擇入住我們酒店分享您的入住感受!我們期待您的再次光臨!
Guest User
Cozy Queen Room
Stay Date Mar 2026
Couple
1 Reviews
10/10
Outstanding
Posted on Apr 6, 2026
The hotel service was excellent, very professional and attentive. They offer free parking right in the city center, which is great value for money. The place was clean and the decor was charming.
Show OriginalGoogle Translated
Response from Property: Dear valued customer, thank you so much for your support of our hotel. We firmly believe that a good reputation comes from the most sincere and satisfied recommendations from our guests. We are also honored to provide you with the best service and warmly welcome you to choose our hotel again, whether for business or leisure. We sincerely look forward to your next visit!
Anonymous User
Selected Queen Room
Stay Date Mar 2026
Couple
1 Reviews
10/10
Outstanding
Posted on Apr 5, 2026
The service was great, and the room was very clean. The hotel's location is also very convenient, just a ten-minute walk from Zhengjia Plaza. Highly recommended!
Show OriginalGoogle Translated
Response from Property: 尊敬的賓客您好!感謝您的好評,得到您的認可是我們最大的榮幸,同時也給我們巨大的動力,讓我們在今後的服務中不斷提升、不斷創新,期待您的再次光臨,我們將竭誠為您服務!
Guest User
Deluxe 2-bed Room
Stay Date Feb 2026
Traveling with friends
3 Reviews
10/10
Outstanding
Posted on Mar 30, 2026
The front desk staff were gentle and efficient with check-in. They proactively provided information about local transportation and safety tips. The public tea area always had hot water and snacks available, showing great attention to detail. Whenever we had an issue, they responded promptly, making us feel like we were at a familiar friend's home – warm and reassuring.
Show OriginalGoogle Translated
Response from Property: Dear valued customer, thank you so much for your support of our hotel. We firmly believe that a good reputation comes from the most sincere and satisfied recommendations from our guests. We are also honored to provide you with the best service and warmly welcome you to choose our hotel again, whether for business or leisure. We sincerely look forward to your next visit!
Bandiantiao
Cozy Queen Room
Stay Date Feb 2026
Business traveler
101 Reviews
10/10
Outstanding
Posted on Mar 26, 2026
I'm quite satisfied with this hotel in Guangzhou's Tianhe district, mainly because parking is free. Everything else is okay, and the service is pretty good too.
Show OriginalGoogle Translated
Response from Property: Dear Guest, Thank you so much for choosing to stay at our hotel and for your positive review. Your satisfaction is our greatest affirmation and encouragement. We are committed to providing you with a warm and attentive stay experience and sincerely look forward to your next visit!
Guest User
Cozy Queen Room
Stay Date Feb 2026
Business traveler
12 Reviews
10/10
Outstanding
Posted on Apr 2, 2026
The front desk service was excellent! This is my second time staying here, and the environment is great too. The facilities are comprehensive, and it's very clean.
Show OriginalGoogle Translated
Response from Property: 尊敬的賓客您好!非常感謝您選擇入住我們酒店分享您的入住感受!我們期待您的再次光臨!
Guest User
Forest Oxygen Bar-Deluxe Queen Room
Stay Date Feb 2026
Solo traveler
4 Reviews
10/10
Outstanding
Posted on Mar 23, 2026
The room was clean and tidy, and I had a good stay. It has its own parking lot, and I've stayed here multiple times. There are plenty of food options nearby. The front desk service was excellent.
Show OriginalGoogle Translated
Response from Property: 尊敬的賓客您好!非常感謝您選擇入住我們酒店並給予的好評,您的滿意就是對我們最好的肯定與激勵,我們酒店致力為您提供親切周到的入住體驗,真誠期待您的再次光臨!
Guest User
Cozy Queen Room
Stay Date Feb 2026
Traveling with friends
1 Reviews
10/10
Outstanding
Posted on Mar 8, 2026
Facilities: Excellent, very convenient, and well-equipped.
Cleanliness: Spotless with great attention to detail.
Environment: Very comfortable with a lively surrounding area.
Service: Very attentive and enthusiastic.
There's also convenient parking available.
Show OriginalGoogle Translated
Response from Property: Dear Guest, Thank you so much for choosing to stay at our hotel and for your positive review. Your satisfaction is our greatest affirmation and encouragement. We are committed to providing you with a warm and attentive stay experience and sincerely look forward to your next visit!
Guest User
Cozy Queen Room
Stay Date Feb 2026
Solo traveler
1 Reviews
10/10
Outstanding
Posted on Mar 4, 2026
The hygiene is excellent, the environment is beautiful and comfortable, and the service is warm and friendly. I highly recommend it! The security guard even helped guide my car.
Show OriginalGoogle Translated
Response from Property: Dear Guest, thank you for your positive review. Your recognition is our greatest honor and a great motivation for us to continuously improve and innovate our services. We look forward to your next visit and will be happy to serve you!
Guest User
Cozy Queen Room
Stay Date Feb 2026
Solo traveler
4 Reviews
10/10
Outstanding
Posted on Mar 3, 2026
The rooms are clean and hygienic. The location is great, close to the city center, and it even has its own parking lot. Plus, there's a free laundry room. The front desk service was excellent, and the security staff were also very helpful with directing cars in and out.
Show OriginalGoogle Translated
Response from Property: Dear Guest, Thank you so much for choosing to stay at our hotel and for your positive review. Your satisfaction is our greatest affirmation and encouragement. We are committed to providing you with a warm and attentive stay experience and sincerely look forward to your next visit!
Guest User
Cozy Queen Room
Stay Date Jan 2026
Business traveler
2 Reviews
9.7/10
Amazing
Posted on Feb 28, 2026
This hotel is a hidden gem that I frequently stay at for business trips, and my experience this Chinese New Year was, once again, perfect. The lobby has an elegant ambiance, and the front desk staff are professional and efficient, making communication smooth and effective. The room layout is well-designed, the bedding is comfortable, and the desk and chair are practical, making it ideal for business travelers to get work done. The hotel's security measures are excellent, and the police notices at the entrance provide an extra layer of reassurance. The surrounding area offers convenient transportation, and there are many takeaway options with a well-planned pick-up zone. Every detail is meticulously thought out. Highly recommended!
Show OriginalGoogle Translated
Response from Property: Dear Guest, thank you for your positive review. Your recognition is our greatest honor and a great motivation for us to continuously improve and innovate our services. We look forward to your next visit and will be happy to serve you!
Guest User
Selected 2-bed Room
Stay Date Jan 2026
Traveling with friends
3 Reviews
10/10
Outstanding
Posted on Feb 27, 2026
The service was meticulous and excellent. The environment was comfortable and clean, and the bedding was very cozy. It's very convenient to have a parking lot and a restaurant, and the location is great, right in the heart of Tianhe.
Show OriginalGoogle Translated
Response from Property: Dear Guest, thank you for your positive review. Your recognition is our greatest honor and a great motivation for us to continuously improve and innovate our services. We look forward to your next visit and will be happy to serve you!
Guest User
Cozy Queen Room
Stay Date Jan 2026
Traveling with friends
7 Reviews
10/10
Outstanding
Posted on Mar 3, 2026
The room was very clean, and the location is excellent. They offer free parking, and there are tons of restaurants nearby. There's also a gym. Check-in at the front desk was super fast, and the service was attentive. I'll definitely stay here again.
Show OriginalGoogle Translated
Response from Property: 尊敬的賓客您好!非常感謝您選擇入住我們酒店分享您的入住感受!我們期待您的再次光臨!
Guest User
Cozy Queen Room
Stay Date Jan 2026
Family
1 Reviews
10/10
Outstanding
Posted on Feb 19, 2026
The room was clean and the location was excellent, close to the city center with free parking. There were plenty of options for food, drink, and entertainment. The front desk service was top-notch, making us feel right at home.
Show OriginalGoogle Translated
Response from Property: 尊敬的賓客您好!非常感謝您選擇入住我們酒店分享您的入住感受!我們期待您的再次光臨!
Guest User
Cozy Queen Room
Stay Date Jan 2026
Business traveler
5 Reviews
10/10
Outstanding
Posted on Feb 15, 2026
The service was incredibly thoughtful and attentive, exceeding my expectations. They even allowed a late check-out. The facilities are brand new and fully equipped, and the pillows were super comfortable.
Show OriginalGoogle Translated
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!