Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.4
Service9.6
Cleanliness9.6
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All reviews(1529)
Positive reviews(1482)
Reviews with photos/video(164)
Friendly front desk staff(235)
Classy environment(147)
Convenient parking(85)
Delicious breakfast(33)
Perfect for business trips(32)
Comfortable bed(25)
Stayed multiple times(7)
Clean bathrooms(5)
Negative reviews(47)
Laura丽每
Superior Twin Room
Stay Date Mar 2025
Family
21 Reviews
6.0/10
Posted on Apr 29, 2025
The moment you enter the lobby be prepared to inhale absolutely inhumane amount of cigarette smoke. The non smoking signs are everywhere which makes the situation more absurd.
The room is clean, the front desk is great, the staff are helpful and kind, the breakfast is extremely poor.
The smoking issue ruins everything!
Response from Property: Dear guest;
Thank you for choosing to stay in our hotel and taking the time to share your stay experience. We attach great importance to your feedback and sincerely apologize for the inconvenience caused by the smoking problem.
We are deeply sorry about the smoking problem in the lobby. In response to your feedback, we will further strengthen management to ensure that the non-smoking policy is strictly implemented, and remind and advise guests who smoke in public areas to avoid similar situations from happening again.
At the same time, we are very happy that you are satisfied with the cleanliness of the room, the excellent service of the front desk and the friendly attitude of the staff. Your recognition is the greatest encouragement to our team! Regarding the feedback on breakfast, we will also carefully review and actively improve it, and strive to provide you and all guests with a better dining experience.
Thank you again for your valuable comments, we look forward to presenting you with a more perfect accommodation experience when you stay next time. If you have any other suggestions or needs, please feel free to contact us.
I wish you a happy life!
Guest User
Elegant Queen Room
Stay Date Oct 2024
Business travelers
14 Reviews
10.0/10
Outstanding
Posted on Nov 28, 2024
ideal location near train station. I arrived at late night after midnight, staff helped me to check in without any issues with friendly attitude. Room is clean and nice.
Response from Property: Dear! I am very happy to leave a good impression on your trip, and PACO is also honored to provide you with the highest quality service. Your satisfaction is our pursuit, and satisfaction is just the starting point. I hope to have the opportunity to bring you more surprises and emotions. Let's make an appointment with PACO and look forward to meeting you again. Wishing you a happy life!
Sylvia Guan
Superior Family Suite (Screen Projection TV + Sleep Well Bedding)
Stay Date Mar 2025
Family
1 Reviews
10.0/10
Outstanding
Posted on Apr 21, 2025
The bed is comfortable. Strong shower. Breakfast is delicious. Minus is limited television channels.
Overall we feel satisfied staying at this hotel. Thank you for your kind service.
Response from Property: Your good comments are the greatest affirmation to us. We don't expect three meals a day and warm spring all year round, but we just hope that you will be as happy as today in the future~
jasonpgw
Deluxe Double Room
Stay Date Mar 2025
Family
6 Reviews
9.0/10
Great
Posted on Apr 20, 2025
Hotel was very clean , whole fooor was none smoking and was fresh smelling, breakfast was nice on both occasions although lacked any real coffee as was powder machine. Staff very friendly and ideal if visiting Chimelong safari
Response from Property: 哇~感謝親的用心好評,能得到親的稱讚是我們的榮幸哦,我們會越做越好,希望下次能得到您的5分好評,期待您的下次,下下次光臨!
Abi_______Melec
Elegant Queen Room
Stay Date Mar 2025
Business travelers
3 Reviews
10.0/10
Outstanding
Posted on Apr 29, 2025
TRANQUILO , PRIVADO , MININALISTA Y LA ATENCION EN RECEPCIÓN OPORTUNA Y GRATA.
Response from Property: 世界上有許多種遇見,最美好的莫過於,在最美好的時光裏與您相遇,感謝您對於我們的支持!!
Anonymous User
Elegant Queen Room
Stay Date Dec 2024
Business travelers
1 Reviews
8.0/10
Very Good
Posted on Feb 10, 2025
It was a great stay. The hotel staff was very helpful. And the service was great for the amount paid. Would recommend for someone looking for a clean place when travelling for business
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to work hard to live up to your expectations. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
Guest User
Superior Family Suite (Screen Projection TV + Sleep Well Bedding)
Stay Date Mar 2025
Business travelers
4 Reviews
6.0/10
Posted on Apr 24, 2025
Nothing great abt the hotel .. but comfortable as a business traveller
Response from Property: 感謝您選擇入住我們酒店並分享您的寶貴意見!我們很高興得知您對酒店的舒適度感到滿意,這對商務旅客來説確實非常重要。同時,我們也非常重視您提到的“沒什麼特別好的”這一反饋,這將幫助我們不斷優化服務品質。若您未來再次光臨,歡迎隨時告知我們您的需求,我們將竭誠為您提供更優質的入住體驗!期待您的再次惠顧!祝您工作順利,旅途愉快!
Benjaporn Losawatdikul
Business Single Room
Stay Date Nov 2024
Couples
1 Reviews
10.0/10
Outstanding
Posted on Dec 15, 2024
Very good service, and nice breakfast. Always choose here when I visit Gwangzhou
Response from Property: Dear Guest: I am honored that you can choose to stay in our Paco Hotel, our hotel has been adhering to the warm service of every guest on the journey. We are serious about providing a beautiful and comfortable accommodation for every guest. We also look forward to your next visit to Guangzhou will choose our Paco Hotel. Have a great day!
Guest User
Business Single Room
Stay Date Sep 2024
Other
9 Reviews
10.0/10
Outstanding
Posted on Nov 2, 2024
good location. food nearby. malls nearby. excellent service. room a bit small, but fine
Response from Property: Dear friend, companionship is very warm. It means that there is someone in this world who is willing to give you the most beautiful thing, and that is time. Of course, companionship is also a very common word, day after day, year after year, and in the end, companionship becomes a habit. Thank you for your companionship all the way! Wishing you a happy life!
Wendy23
Elegant Queen Room
Stay Date Jul 2024
Couples
4 Reviews
8.5/10
Very Good
Posted on Aug 20, 2024
Good hotel, rooms are clean and I enjoyed my stay. Short distance to Guangzhou South Railway station. However, always be aware of trafic.
Response from Property: Dear guests: Thank you for your affirmation of us. We provide you with a more meticulous and thoughtful service experience, so that you who pursue excellence will feel as comfortable and convenient as at home even when traveling. Satisfaction has only a starting point, but no end. We will continue to look forward to your next visit with sincerity, honesty, care and love. I wish you a good mood every day.
Scc48
Business Single Room
Stay Date Dec 2023
Solo travelers
14 Reviews
10.0/10
Outstanding
Posted on Jan 29, 2024
Good location and friendly staff- I didn’t plan my trip so they provided suggestions on where to go.
Response from Property: Dear guest: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your direct description, you can feel the happiness this journey has brought to you. This is what our service providers have always said. The pursuit of this will also become the driving force for us to continue to work hard and make progress. We look forward to serving you next time!
Guest User
Elegant Queen Room
Stay Date May 2025
Family
3 Reviews
2.5/10
Posted on Jun 9, 2025
Bad service all together
Response from Property: 尊敬的賓客您好,非常遺憾未能得到您的滿分滿意度,您是四位外賓兩間房住兩晚,入住當天6點鐘到店前台同事看到您帶了小嬰兒主動和您商量因為您的訂單房型前一天的客人還未退房給您安排了其它房型早點入住能好好休息,並安排服務員給您把行李送到房間。但因為您的訂單不含早餐去到餐廳時服務員禮貌和您解釋了房間未訂早餐用餐的話可以給會員價格給您購買餐券使用,導致您的不滿情緒,我們也盡力向您解釋,每一位住客的住宿滿意是我們努力的動力,也期待您對我們工作的理解,真誠期待再次與您相遇,祝您開心每一天~
Big Sam 大山姆
Business Single Room
Stay Date Mar 2024
Couples
24 Reviews
7.5/10
Posted on Apr 6, 2024
The hotel is clean. There is a car park with security. There are shops and restaurants nearby. There were no English channels on the TV. The room had a kettle and a selection of teas. The shower was good and powerful.
Response from Property: Dear guest, thank you very much for your support and recognition of our hotel. We will continue to improve the quality of service and facilities. Thank you very much for your suggestions. Xiaobai hopes to bring a warm living environment to every guest. We look forward to your next stay and receiving your five-point praise. I wish good things will be with you every day!
SophieJulien
Elegant Queen Room
Stay Date Feb 2024
Couples
14 Reviews
10.0/10
Outstanding
Posted on Mar 21, 2024
Great hotel a 15 minute taxi ride from Guangzhou South train station. Room was clean with great bed and great shower. Location was great with lots of good food and small shops within walking distance. Staff were helpful, spoke some English, and helped us call a taxi on check out. Recommended.
Response from Property: Dear guests: Hello! Thank you for your encouragement and recommendation to our Paco Hotel (Guangzhou South Railway Station Panyu Changlong Branch)! The gold medal and silver medal are not as good as your praise, and the gold and silver cups are not as good as your reputation. The hotel is located on Zhongping Road, Zhongcun Town, Panyu District, Guangzhou City, adjacent to the Colorful Blessing Exchange. The transportation is convenient, and the surrounding commercial facilities are complete. It is close to Zhongcun Subway Station on Line 7. By car It takes about 15 minutes to reach Chimelong Paradise. The hotel has free parking service in the outdoor parking lot. The hotel robot service can deliver food online 24 hours a day. Xiaobai continues to improve himself and looks forward to your next visit! Wish you all the best!
Andy1
Business Single Room
Stay Date Feb 2024
Business travelers
90 Reviews
6.5/10
Posted on Mar 17, 2024
Location is good..10 mins from Guangzhou south train station..lot of hotel and restaurant around..area is lovely till late
Response from Property: Dear guest: Hello, we are very sorry that we did not meet your expectations. The hotel strives to provide the best service to every guest. If you have any questions during your stay, please call the front desk directly. We will deal with it for you wholeheartedly. We hope that guests I would like to give Xiaobai a chance to change his ways and say sorry to you again! I wish you a happy life!