Wanyi boutique wefton apartment (Guangzhou Beijing Road Haizhu Plaza subway station store) Reviews

Response from Property: Thank you for your praise, I am very grateful. Seeing your praise, my heart flew out of the window, but the imperfect score and the temperature outside the window made my heart feel cold. I look forward to giving you a perfect experience next time!

Response from Property: Dear guest, hello! I am glad that you have given a positive evaluation of our hotel. I think our efforts and seriousness are worth it. The years are quiet and my heart is at peace! Only after experiencing it can you understand. Continuing the same accommodation environment and better service is what I can do for you. If you like us, remember to come back and see us. I wish you a happy life.

Response from Property: Dear guests: Hello! The hotel is located in the Haizhu business district. This location provides guests with great convenience for food, accommodation, travel, entertainment and shopping. The hotel's enthusiastic staff will escort you during your trip. If you have any questions during your stay, you can contact us. As hotel front desk colleagues, we put "family happiness" first. We use the most considerate and warm service to move you. We hope to use our continuous efforts to win your 5-point praise next time! Welcome!

Response from Property: Thank you very much for taking the time to provide us with this review. We value your feedback and will use it as an opportunity to improve our services. First of all, we are very happy that you praised our front desk receptionist for his good attitude and the balcony view. This is the service quality that our hotel has always strived to pursue and maintain. We will also ensure that every employee can continue to serve guests in a friendly and professional manner. However, we are deeply sorry for the hygiene issues you mentioned. We understand that this has caused you inconvenience and distress, and this is a mistake in our service. In response to your feedback about the dirty shower room and hair all over the floor, we have conducted an in-depth investigation and found the source of the problem. We acknowledge that the way the cleaning lady handled this issue was indeed unprofessional and we sincerely apologize for this. We have retrained this employee and emphasized the importance of cleaning and proper cleaning methods. At the same time, we will also strengthen supervision and inspection of cleaning work to ensure that similar problems will not happen again. Finally, we apologize again and thank you for your feedback. Your opinions are very important to us, and we will continue to work hard to improve our service quality and provide every guest with a more comfortable and enjoyable stay.

Response from Property: Dear guest, thank you for staying at Weifuton and sharing your stay experience. Thank you for your comments. We will strengthen and improve this item and hope to bring you a satisfactory stay experience! We sincerely look forward to your stay again!

Response from Property: Thank you so much。Welcome again

Response from Property: Dear guest, thank you for staying at Weifuton and sharing your stay experience. Thank you for your comments. We will strengthen and improve this item and hope to bring you a satisfactory stay experience! We sincerely look forward to your stay again!

Response from Property: Hello, dear guests! I'm sorry that I didn't bring you a perfect check-in experience. Regarding these questions about the room, our front desk brother changed the room for you three times on the night you checked in, but you were not satisfied. In the end, you upgraded our best room, the second I contact you every day to change the room and I don’t want to change the room. The front desk also communicated with you to send you a microwave oven and an induction cooker. You also refused. The room type you originally booked is not equipped with a stove and refrigerator. Our staff went in and you are still using it. The washing machine is used to wash clothes. In terms of sanitation, we have notified the aunt to disinfect all the room bugs. I am sorry for the inconvenience caused to your stay!

Response from Property: It is a pleasure to meet you and serve you, hope you enjoy your trip,,have a nice trip!!

Response from Property: Thank you for your praise of the hotel, thank you for your strong support, and look forward to seeing you again next time！

Response from Property: terribly sorry! We did not bring you a good stay experience, we will redouble our efforts to provide better service for your next stay! Looking forward to your next visit!

Response from Property: Thank you very much for coming to our hotel, thank you for the evaluation of our hotel, Welcome You to China again