Suyu Hotel (Guangzhou kemugong Metro Station)

The service of the hotel is very good, the transportation is very convenient, just walk out. I like the style very much. It is unique. There is also free laundry. There is a treasure box at the front desk, and there are all kinds of skin care products. I will still stay in this hotel next time I come to Guangzhou. There are many types of rooms. I want to experience them all. It feels very good. The sugar water in the hotel is delicious and has just the right amount of sugar. Check it out!

I stayed in Guangzhou for about ten nights this year on a business trip, and I always had a good impression. But it was completely overturned today. I called the front desk today and asked for a replacement buckwheat pillow for the emergency room. I ordered it at around 2 p.m. The front desk asked the housekeeping department if it was available and then responded to me, but no call was returned until 5 o'clock. After I came back from dinner, I called the front desk again and asked the front desk. The front desk said that pillows were not included as standard. I said that my cervical spine was not very good and I could not sleep on such a high pillow, but the front desk kept saying that there were no pillows! There are so many rooms without even a spare pillow. . . , I refused to take it from the guest room I had never stayed in. There are obviously many rooms that have not been booked and it is already 12 o'clock. How many people can still book rooms? I can still understand you saying that a low-end room type is not allowed to exchange pillows for a high-end room type. What does it mean that a high-end room type is not allowed to exchange pillows for a low-end room type? I woke up from a stiff neck at 5am and posted this review.

The second time I stayed at Suyu was also my last. I chose this place again for the convenience of traveling on a business trip. The sudden drop in temperature in Guangzhou, coupled with the wind and rain, made it extremely cold. I got caught in the rain and wanted to take a hot shower when I returned to the hotel. Half a month later, I chose Suyu again and had the same problem. The water temperature was extremely low, not even lukewarm. I didn’t dare to wash my hair when taking a shower. . . Last time we were told that there was a lot of traffic during New Year's Day and the hot water was used up. It would take time to boil it again. It was only 11 or 12 pm at that time. This time, the crowds were not that big. It was already gone after 10 o'clock. After waiting for two hours for hot water, it was still not hot. The answer given to us by the front desk was that there was a problem with the hot water system. I have stayed in hotels so many times. This is the first time I have encountered something like this. Even the most basic... Nothing is guaranteed. When I checked in for the first time, I was told that the room type I booked was no longer available, so I upgraded the room for free. After staying for two days, I renewed the lease. The front desk said that if the room type was different from the original one, I would have to pay the difference or move back to the original room type. . It makes people speechless. Poor sound insulation, poor sound insulation! ! ! Even if you raise the volume slightly in the next room, you can hear the speech clearly. The air conditioner sounds like a tractor, forget it (at that time I thought it would be a blessing if it was summer? Noise party). Last time and this time, it was very cold. I couldn't do it. Taking a hot bath is really terrible. After a tiring day at work, I am already sick with a cold and have to endure such cold water temperature. I stayed there for a total of ten days on both occasions. I will not consider renewing the lease this time. , after all, there are many hotels in the same price range nearby, so there is no need to suffer here. .

The soundproofing is too bad, the noise of the car is really loud every night, I went to the front desk for earplugs before falling asleep!

Hotel design style is good

房間乾淨衞生的，服務態度很好，環境不錯，設計感強，大，好的好的好的，前台小姐姐很耐心的，空調也是很給力的，這幾天下雨，感覺有點涼，哈哈哈，還有免費的水果，糖水，真的太棒了吧，有免費的停車場，自駕的太方便了，下次還來的。很好的入住體驗，值得推薦哈！

前台小姐姐很耐心的幫我們解決，免費的停車服務，酒店裡有免費得水和小吃，挺好吃的，還有免費洗衣服務，酒店的環境很不錯的，交通方便，衞生各方面很不錯，以後來廣州還是會來這裏住的，主要是住的舒服