The Ritz-Carlton, Guangzhou

Renovated in 2021
3 Xing'an Road (Xing'an Lu), Guangzhou, 510623, Guangdong, ChinaShow on map
Opened: 2008 Situated in the Pearl River New City in Tianhe District, the 351-room Ritz-Carlton, Guangzhou (Guangzhou Fuli Lisi Kaerdun Jiudian) is a ten-minute drive from Guangzhou East Railway Station. A series of landmarks such as the Canton Tower, Guangzhou Opera House, Guangdong Museum and Guangzhou New Library are also located nearby.Show More

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  • Very Clean4.7
  • Excellent Amenities4.6
  • Excellent Location4.6
  • Excellent Service4.7
  • 4.7/5Outstanding

    Delicious breakfast, Friendly front desk staff
    97% Recommended
  • Very Clean4.7
  • Excellent Amenities4.6
  • Excellent Location4.6
  • Excellent Service4.7
  • 4.7/5Outstanding

    Delicious breakfast, Friendly front desk staff
    97% Recommended
    • 37.7km
    • 5.8km
    • 360m
    5 places of interest within 1000m
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    City view
    50m²20-23F
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    50m²25-32F
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    50m²25-32F
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    Premier Room - River-View (2 beds)
    Landmark view
    50m²20-23F
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    50m²20-23F
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    50m²20-23F
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    Premier Room - River-View (Double bed)
    50m²20-23F
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    Executive Room - City-View (2 beds)
    City view
    50m²33-37F
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    Executive Room - City-View (Double bed)
    City view
    50m²33-37F
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    Executive Room - River-View (Double bed)
    River view
    50m²33-37F
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    Business City View Suite
    100m²27-35F
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    Executive Suite - City-View
    City view
    100m²27-35F
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    Business Suite - River-View
    100m²27-35F
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    Executive Suite - River-View
    River view
    100m²27-35F
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    Suite - City-View
    City view
    150m²36-37F
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    1 Breakfast, 1 Lunch, 1 Dinner
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    Suite - River-View
    River view
    150m²36-37F
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    1 Breakfast, 1 Lunch, 1 Dinner
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    Reviews(3610 verified guest reviews)

    • HANJI

      China

      • Selected Room (Double bed)
      • Stayed in September 2021
      • Business travelers
      • 39 Reviews
      5/ 5
      Perfect

      The hotel is in a good location, surrounded by Guangdong Provincial Museum, Library, Huacheng Square... Underground garage parking is convenient and free, the hotel room is clean and tidy, the toiletries are Asprey, very easy to use, the turn-down waiter Qi is attentive and thoughtful, and fills up the mineral water The rooms are clean and tidy. The staff in the executive lounge are enthusiastic and polite. The sentence "Welcome back" is very kind. The hotel breakfast is also rich and varied. Compared with other star hotels, I always feel that the Ritz-Carlton is better. The service is great.

      Translation provided by Google
      Posted September 13, 2021
      Response from Hotel

      親愛的客人,感謝您選擇廣州富力麗思卡爾頓酒店作為您羊城之旅的休憩之所,並對酒店的服務以及設施設備作出如此良好的評價。廣州富力麗思卡爾頓酒店一直以其便利的地理位置以及卓越的麗思卡爾頓服務態度給無數賓客留下了難忘的回憶。酒店的每一位紳士淑女始終如一堅持為賓客們提供舒適的款待和真誠的關懷,讓賓客們從抵達酒店伊始就能感受到“家外之家”的溫情與美好。從細節出發,做好對客服務的每一個細節,給每一位賓客們的羊城之旅增添更多美好回憶。能得到您對麗思卡爾頓服務的肯定與信賴,是我們繼續堅持高質量對客服務的最佳動力!我會與團隊分享您的高評價,衷心期待您的下次光臨,廣州富力麗思卡爾頓酒店為您締造更多感動與驚喜!廣州富力麗思卡爾頓酒店總經理,岱雲森

      Helpful (1)

      matszching

      China

      • Premier Room - River-View (Double bed)
      • Stayed in August 2021
      • Couples
      • 1 Review
      5/ 5
      Perfect

      Because of Mr. Emm’s birthday, he called in advance to tell the front desk if he could help prepare. Then the hotel sent birthday cakes, fruits and stacked towels. The chocolate cake was delicious. Secondly, the action was very fast when I checked in, and the service was available during the stay. It’s very intimate. I ordered the Guangzhou Tower River View Room on the 22nd floor. The view is good, but there is a disadvantage that the bed is separated. If it is a large glass window, it would be perfect... Breakfast is also good

      Translation provided by Google
      Posted August 29, 2021
      Response from Hotel

      親愛的客人,非常感謝選擇廣州富力麗思卡爾頓酒店作為您與家人特殊日子的慶祝場地並用心拍攝如此精美的照片分享給更多的攜程客戶!酒店地處廣州中央商務區珠江新城的核心,毗鄰珠江及一眾城市地標,酒店的每一位紳士淑女始終如一堅持為賓客們提供舒適的款待和真誠的關懷,讓賓客們從抵達酒店伊始就能感受到“家外之家”的溫情與美好。從細節出發,做好對客服務的每一個細節,給每一位賓客們的羊城之旅增添更多美好回憶。能得到您對麗思卡爾頓服務的肯定與信賴,是我們繼續堅持高質量對客服務的最佳動力!我會與團隊分享您的高評價,衷心期待您的下次光臨,廣州富力麗思卡爾頓酒店為您締造更多感動與驚喜!廣州富力麗思卡爾頓酒店酒店經理,王莉茗

      Helpful

      小精灵

      China

      • Children's Family Friendly Room
      • Stayed in August 2021
      • Solo travelers
      • 3 Reviews
      5/ 5
      Perfect

      The environment is very good, the service is very attentive, the surrounding scenery is very beautiful, and cakes are also given.

      Translation provided by Google
      Posted August 26, 2021
      Response from Hotel

      親愛的客人,感謝您選擇廣州富力麗思卡爾頓酒店作為您與家人羊城之旅的休憩之所。相信您及家人在入住期間一定擁有一段快樂美妙的麗思卡爾頓時光,酒店的每一位紳士淑女始終如一堅持為賓客們提供舒適的款待和真誠的關懷,讓賓客們從抵達酒店伊始就能感受到“家外之家”的溫情與美好。從每一個細節出發,做好對客服務的每一個細節,為每一位賓客們的羊城之旅增添美好回憶,這無疑是麗思卡爾頓服務精髓的最佳體現。很榮幸得知酒店為您精心準備的”悠享童趣“入住禮遇使您享受到了優質的親子旅行時光,這是我們一直保持前進的最佳動力。再次感謝您對我們酒店的信任和喜愛,期待與您再次相聚廣州,相聚麗思卡爾頓酒店!廣州富力麗思卡爾頓酒店酒店經理,王莉茗

      Helpful

      Guest User

      • Premier Room - River-View (Double bed)
      • Stayed in August 2021
      • Couples
      • 28 Reviews
      4.7/ 5
      Outstanding

      very good! The gentleman at the front desk is very friendly and helped us apply for a river view room for free. The facilities are also very new. I will stay again next time. Would also recommend friends to stay, the service is very good, but it is not good enough, the TV cannot be cast.

      Translation provided by Google
      Posted August 30, 2021
      Response from Hotel

      親愛的客人,感謝您對廣州富力麗思卡爾頓酒店的支持與喜愛。我們由衷感謝您對我們提供的服務的讚賞,由賓客選擇入住酒店開始,我們的每一位紳士和淑女就在其崗位上竭盡所能的為賓客們提供真誠關懷以及舒適款待,傾聽客人需求,為每一位賓客提供個性化服務,這無疑是麗思卡爾頓服務精髓的最佳體現。很高興了解到酒店的紳士淑女們在您的入住期間對此作出了充分的詮釋,使您享受到了優質的入住體驗,為您帶來了美妙的麗思卡爾頓時光。從評論中得知您喜愛酒店客房的景觀,酒店地處廣州中央商務區珠江新城的核心,毗鄰風光旖旎的珠江河畔及一眾城市地標,為賓客們的出行帶來了很大的便利。如您所說,選擇入住我們酒店的江景房,可欣賞到美麗的珠江景色,尤其是夜晚的時候。再次感謝您對我們酒店的信任和喜愛,衷心期待您的下次光臨!廣州富力麗思卡爾頓酒店酒店經理,王莉茗

      Helpful

      LLL就是LLL

      China

      • Selected Room (2 beds)
      • Stayed in July 2021
      • Families
      • 16 Reviews
      5/ 5
      Perfect

      Very very very good 👍! The Ritz-Carlton is worthy of being the "noble" hotel among the old five-star hotels, and the decoration is also classical and luxurious. There are many good hotels in Zhujiang New Town, and I am very fortunate that I chose this one in the end! Since checking in, I feel that all the details are very professional. The family accidentally left the items in the lobby when they were too old, and the hotel also kept them and returned them in time. The buffet lunch and dinner in the executive lounge are good (you can directly see the waist on the other side from the view, great!) The taste feels better than the Haytt series, and the breakfast variety is also quite rich. Because of the typhoon, the hotel has also offered a discount on the room fee, and the hotel will stay in Yangcheng next time. (There is a small detail, there will be a few noises when you step on the floor at the entrance of the room, maintenance is recommended)

      Translation provided by Google
      Posted July 29, 2021
      Response from Hotel

      親愛的客人,很高興收穫您入住廣州富力麗思卡爾頓酒店煥新升級客房的美好入住體驗。相信您在入住期間一定擁有一段快樂美妙的麗思卡爾頓入住時光,酒店的每一位紳士淑女始終如一堅持為賓客們提供舒適的款待和真誠的關懷,讓賓客們從抵達酒店伊始就能感受到“家外之家”的溫情與美好。從每一個細節出發,做好對客服務的每一個細節,為每一位賓客們的羊城之旅增添美好回憶,這無疑是麗思卡爾頓服務精髓的最佳體現。很高興看到您對酒店整體環境感到滿意,同時得知酒店的出品使您享受到了愉快的用餐體驗,能夠為您提供獨特高品質的產品及服務,我們深感榮幸。此外,您在意見中反饋到酒店的設施設備維護保養未能達到您的期望,對此,我向您表示誠摯的歉意。麗思卡爾頓一貫堅持保證自身高標準服務,並深信客人的反饋和意見是提升麗思卡爾頓品牌服務的重要途徑之一。我們必定會加大維護保養力度,力求為所有的賓客打造舒適、精緻的住店體驗。在此,我再一次感謝您給我們提出的寶貴意見,讓我們有機會了解自身的不足之處並採取改進行動。我們期待能夠在不久的將來再次歡迎您的到來。廣州富力麗思卡爾頓酒店酒店經理,王莉茗

      Helpful (1)
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    Hotel Policy

    Check-in and Check-out
    • Check-in from 15:00
    • Check-out before 12:00
    Child Policies
    Children are welcome at this hotel.
    Guests 18 years and over will be charged adult rates.

    Need to Know

    Important City Info
    Effective from Sep 1, 2019, hotels in Guangzhou will no longer actively provide disposables including toothbrushes, combs, bath sponges, razors, nail files and shoe brushes. Hotel restaurants will no longer actively provide disposable tablewares. If these disposables are required, please contact the hotel.
    Hotel Notes
    即日起,酒店暂不允许自行在客房内添加装饰及布置。如需在客房内进行额外的装饰布置,如纪念日、生日等主题布置,需至少提前一天联系酒店宾客服务相关部门,将有专人为您报价及跟进具体方案

    Hotel Description

    • Opened: 2008
    • Renovated: 2021
    • Number of Rooms: 351
    Situated in the Pearl River New City in Tianhe District, the 351-room Ritz-Carlton, Guangzhou (Guangzhou Fuli Lisi Kaerdun Jiudian) is a ten-minute drive from Guangzhou East Railway Station. A series of landmarks such as the Canton Tower, Guangzhou Opera House, Guangdong Museum and Guangzhou New Library are also located nearby. This Guangzhou hotel features guestrooms and suites with complimentary Wi-fi, LCD TVs and safes. Terrycloth robes are also provided and some rooms have views of the city, river or Opera House. This hotel also houses three meeting rooms, two boardrooms and a ballroom which can accomodate up to 600 people. Pre-function areas are also available. Six restaurants and lounges are located within the hotel, serving a variety of cuisines including Cantonese, Italian and an international buffet. A spa center, fitness center and swimming pool are also located within the hotel.

    Services & Amenities

        Restaurant
        Café
        Bar
        Gym
        Spa
        Outdoor swimming pool
        Conference hall
        Multi-function room
    Transportation Services
    • Drop-off Service (Airport)(Additional fee)
      Fees, Service Hours, and Booking Info
    • Airport pickup service(Additional fee)
      Fees, Service Hours, and Booking Info
    • Pickup service (bus/train station)(Additional fee)
      Fees, Service Hours, and Booking Info
    • Drop-off Service (Bus/Train Station)(Additional fee)
      Fees, Service Hours, and Booking Info
    Activities
    • Outdoor swimming poolFree
    Health & Wellness
    • Gym
    • Spa
    • Massage
    Front Desk Services
    • Bellhops
    • Luggage storageFree
    • Front desk safe
    • Duty manager (24 hours)
    • Taxi booking
    • Concierge service
    • Attraction ticket service
    • Wake-up call
    • Credit cards accepted
    • Express check-in/check-out
    • Currency exchange
    • Front desk (24 hours)
    • Door attendant
    • Tourist map
    • Postal service
    • Pay once for all purchases at check-out
    • Private check-in/check-out
    Cleaning Services
    • Laundry service
    Food & Drink
    • Restaurant
    • Café
    • Room service
    • Bar
    Other
    • Wedding service
    Public Area
    • Wi-Fi in designated areasFree
    • Lobby seating area
    • Gift shop
    Business Services
    • Conference hall
    • Business center
    • Multimedia system
    • Multi-function room
    General
    • Elevator
    • Executive floor
    • Executive lounge
    • Lobby bar
    • Audio system & speakers
    • Designated smoking area
    • Accessible rooms
    • Newspaper in lobby
    • All rooms non-smoking
    • Non-smoking floor
    • CCTV in public areas

    Transport & Attractions

    Airports

    Foshan Shadi Airport

    About 56m from hotel by car

    37.7km

    Guangzhou Baiyun International Airport

    About 56m from hotel by car

    39.2km

    Railway Stations

    Guangzhou East Railway Station

    About 16m from hotel by car

    5.8km

    Guangzhou Railway Station

    About 22m from hotel by car

    10.6km

    Metro Stations

    Guangzhou Opera House

    About 5m from hotel by foot

    360m

    Huacheng Dadao

    About 9m from hotel by foot

    630m

    Areas

    Zhujiang New Town and Wuyang New Town commercial area

    About 11m from hotel by foot

    730m

    Places of Interest

    Lierenfang Fengqing Street

    152m

    Guangdong Provincial Museum

    652m

    Guangzhou Library

    731m

    Haixinsha Island

    882m

    Haixinsha Yayun Park

    916m

    Guangzhoudangdai Gallery

    1km

    Guangzhou Grand Theatre

    1km

    IFC (Guangzhou International Finance Centre)

    1.1km

    Huacheng Square

    1.1km

    Shenlinqijing Vr Theme Park (huachenghui)

    1.1km
    The Ritz-Carlton, Guangzhou Frequently Asked Questions
    How much does it cost to stay at The Ritz-Carlton, Guangzhou?
    Prices at The Ritz-Carlton, Guangzhou are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
    What is the closest airport to The Ritz-Carlton, Guangzhou?
    The closest airport is Foshan Shadi Airport. It is 37.7km from the hotel and approximately a 56minutes journey by taxi.
    What are the check-in and check-out times at The Ritz-Carlton, Guangzhou?
    The check-in time is from 15:00 and the check-out time is before 12:00.
    Does The Ritz-Carlton, Guangzhou provide airport transfer services?
    Yes, The Ritz-Carlton, Guangzhou provides airport transfer services.
    What amenities and services does The Ritz-Carlton, Guangzhou have?
    The Ritz-Carlton, Guangzhou has the following amenities and services: Wi-Fi in designated areas, Airport pickup service, Restaurant.
    Does The Ritz-Carlton, Guangzhou have a swimming pool?
    Yes, The Ritz-Carlton, Guangzhou the hotel has a pool. Pool type: Outdoor swimming pool.
    Does The Ritz-Carlton, Guangzhou have fitness amenities?
    Yes, The Ritz-Carlton, Guangzhou has fitness amenities.
    Does The Ritz-Carlton, Guangzhou provide free Wi-Fi?
    Yes, the hotel provides free Wi-Fi.
    Does The Ritz-Carlton, Guangzhou have non-smoking rooms?
    Yes, The Ritz-Carlton, Guangzhou has non-smoking rooms. Please view the hotel listing for details.
    Does The Ritz-Carlton, Guangzhou provide breakfast?
    Yes, The Ritz-Carlton, Guangzhou provides breakfast.
    Does The Ritz-Carlton, Guangzhou have a restaurant?
    Yes, guests can eat at: Restaurant, Café.
    Is parking available at The Ritz-Carlton, Guangzhou?
    Yes, parking is available at The Ritz-Carlton, Guangzhou.
    Does The Ritz-Carlton, Guangzhou have children's amenities?
    No, The Ritz-Carlton, Guangzhou doesn't have children's amenities.
    Where is The Ritz-Carlton, Guangzhou?
    The hotel address is 3 Xing'an Road (Xing'an Lu). The hotel is 2.38 km from the city center.
    Is The Ritz-Carlton, Guangzhou close to transport stations?
    The closest station is Guangzhou Opera House. It is 360m from the hotel. View On Map
    Is The Ritz-Carlton, Guangzhou nearby popular attractions?
    The Ritz-Carlton, Guangzhou is near the following attractions: Lierenfang Fengqing Street(Approximately 152m), Guangdong Provincial Museum(Approximately 652m), Guangzhou Library(Approximately 731m).
    Does The Ritz-Carlton, Guangzhou have hot springs?
    No, The Ritz-Carlton, Guangzhou doesn't have hot springs.
    Show More

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