The hotel's location is excellent, right by the scenic Tianhe Park, just a hundred meters walk from Exit B of Tianhe Park metro station. The service standard is consistently high, embodying the classic elegance of a five-star hotel. I have a deep connection with this hotel and a little story to share.
Twelve years ago, late at night at this very hotel, my husband ordered a bowl of wonton noodles from room service. The first spoonful he offered to me, and right then, I decided I would marry him (amazingly, this dish is still on the menu, same price, same quality). I hadn't been back to Guangzhou in five years, but for this business trip, I naturally chose the Soluxe Hotel again.
It still had that familiar feel. While some facilities inevitably show the passage of time, the service hasn't wavered in the slightest. Welcome fruits, chocolates, and the staff helping with luggage up to the room – a warm, welcoming feeling washes over you. When I asked for stationery during my stay, it was delivered immediately. I always pay close attention to hotel mattresses, and here, the quality was excellent, ensuring a superb night's rest. When the housekeeping auntie asked if my stay was comfortable and I mentioned it was a bit chilly, she immediately brought me an electric heater. Her name was Zeng Xiaoqing.
Although I only stayed for four days, I had a fair amount of packages coming and going, and the front desk staff meticulously helped with sending and receiving them. Xiao Mo from the concierge department was especially enthusiastic and left a lasting impression. Several of my friends came to meet me at the hotel, and when they left, the staff even helped us take a group photo.
In this rapidly changing era, the hotel's continued presence is reassuring, and its unchanging quality is truly touching. Thank you to all the hotel staff for their warm care, providing travelers with beautiful memories that feel like coming home. Next time I'm in Guangzhou, I'll definitely stay at the Soluxe Hotel again.
Original TextTranslation provided by Google