April Shangzhu Hotel Apartment (Guangzhou South High-speed Railway Station)

April Shangzhu Hotel Apartment (Guangzhou South High-speed Railway Station) Reviews

April Shangzhu Hotel Apartment (Guangzhou South High-speed Railway Station)

No.283 West of Hanxi Avenue (Aoyuan Yueshidai Square), Panyu District, Guangzhou, Guangdong, ChinaView Hotel Details
April Shangzhu Hotel Apartment (Guangzhou South High-speed Railway Station)
April Shangzhu Hotel Apartment (Guangzhou South High-speed Railway Station)April Shangzhu Hotel Apartment (Guangzhou South High-speed Railway Station)April Shangzhu Hotel Apartment (Guangzhou South High-speed Railway Station)
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April Shangzhu Hotel Apartment (Guangzhou South High-speed Railway Station) Guest Reviews

4.6/5
Very Good
908 Reviews
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(908)
Positive reviews(826)
Reviews with photos/video(377)
Classy environment(41)
Easy to get around(39)
Large rooms(34)
Friendly front desk staff(20)
Close to train station(15)
Perfect for business trips(12)
Would stay again(11)
Many dining options(9)
Negative reviews(82)
FreyyyyaaaH
Special Queen Room
Checked in Nov 2024
Solo travelers
15 Reviews
4.2/5
Very Good
Posted on Dec 28, 2024
Overall: GOOD  Cons: the apartment I booked was small, dark, dirty, strong smell of tobacco, old. I barely found the reception and the people in area were not friendly nor helpful.  PROS: the lady was very nice and changed my room to a much better one straight away. No washing machine in this one, but it was a very good upgrade. Much larger, modern, cleaner, non smoking, better furniture etc.  I was very happy with the new room, and I stayed one more night because of it.
Response from Property: Dear guest, thank you for taking the time to provide us with your comments and feedback. We will actively adopt your suggestions and strive to provide a more comfortable accommodation environment for our customers! Wish you all the best!
Guest User
Special Queen Room
Checked in Nov 2024
Solo travelers
9 Reviews
2.0/5
Posted on Dec 19, 2024
It was an awful experience; I do not recommend it The reception address is not at 283 but 277. They gave me a room that wasn’t newly renovated as they advertised, the only thing that seemed to be ok was the bed. The bathroom was in a very bad condition and no toiletries. After I complained about the his told me to leave. After that they gave another room, newly renovated but next to a cafe bar where the music played really loud until 12:00 am(midnight), and I am pretty sure that they knew this aspect:( You can find more exceptional hotels in Guangzhou in the same price range
6/9
Response from Property: Dear guests, first of all, we sincerely apologize for not providing you with a satisfactory stay experience. Our hotel rooms are located on the 3rd to 27th floors, and the decoration styles of the rooms are different. If you are not satisfied with the room you stay in, our front desk staff will enthusiastically take you to see other rooms. If you are not satisfied with any of them, we will also provide free check-out services. It is very regrettable that the guest in the next room played music and affected you. We communicated with you after receiving feedback. I hope you will finally have a good sleep. I wish you a happy life!
chia loon
Special Queen Room
Checked in Nov 2024
Couples
5 Reviews
5.0/5
Outstanding
Posted on Dec 30, 2024
Nice hotel, it is very close to the terminal station. worth to stay for holiday
Response from Property: Thank you very much for your review in your busy schedule! Thank you for your affirmation of the hotel environment, and we hope to have the opportunity to serve you again. Whether you need any assistance before booking, before check-in, during check-in or after check-out, please feel free to contact us. If we can provide a little help, it is our value! I wish you a happy life!
Guest User
Multi-level Twin Room
Checked in Oct 2024
Family
11 Reviews
4.0/5
Very Good
Posted on Dec 7, 2024
Convenient location at a good price! Many food stores around, spacious apartment, good service! Good view of the city. Thank you!
Response from Property: A gentle word from a distinguished guest is like a spring breeze for us! Thank you for choosing to stay with us, and thank you for taking the time out of your busy schedule to recognize our service. Your satisfaction is the greatest wish of all our staff! We sincerely look forward to seeing you again!
TravelPeas
Special Queen Room
Checked in Oct 2024
Couples
7 Reviews
2.2/5
Posted on Nov 30, 2024
The bad reviews about this Airbnb /service apartment are real. It is advertised as renovated in 2024, but the interior is so dated, several sections of wall paper are pulling away from the wall, and cracks are visible from all round on the upper walls to the ceiling; the shower door looks very filthy. It looks nothing like the picture shown on the listing. It is false advertising! It should be categorized as a 1-star accommodation the most rather than 3-star. We requested a non-smoking room but got a smoking room. It smelled as soon as the door is open, smokes must have been soaked in the walls and everything inside the room. It is not sound proof either that you can hear foot steps outside and traffic from outside at night. It appears to be part of the Days Inn as our room still has the Days Inn sign and WiFi use instructions on the wall. The only good thing I can say is the location is very close to the Guangzhou South railway station, about 15 minutes walk from the south gate exit once you figure it out how to get there. And there are a small supermarket and many eateries there. But the area look depressing with businesses closed down and dusty buildings. We would definitely not never stay here again.
6/7
Response from Property: Dear guest, thank you very much for taking the time to give us feedback and upload the real pictures of the room. We are very sorry that we failed to provide you with a satisfactory stay experience. We provide very cost-effective accommodation environment and conditions. We understand that each guest's expectations will be different, and we sincerely hope that you will choose a more satisfactory accommodation!
Dulguukhun
Special Queen Room
Checked in Dec 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Jan 20, 2025
Exceleny service , very friendly , warm cozy, welcome friendly
Response from Property: 親愛的客人,您好!感謝您入住廣州南站四月上築公寓。能得到您的滿分鼓勵,我們倍感榮幸。用心為客人提供優質的服務。我們酒店房間設施新穎,環境優雅整潔,服務人員專業貼心,積極為客人營造賓至如歸的入住氛圍,祝您生活愉快!
Busra S.
Special Queen Room
Checked in Oct 2024
Business travelers
12 Reviews
3.7/5
Posted on Nov 9, 2024
Close to metro , reception doesn’t know English . If there breakfast it must be more good or some snack at room.
Response from Property: Dear guest, thank you for staying with us! We’ll keep improving and see you again.
Subham
Multi-level Double Room
Checked in Sep 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Oct 19, 2024
This Hotel is at a very prime location nearby the Guangzhou south railway station.and the staffs are very familiar and the rooms were very clean .provided all the stuffs.You can book this Hotel ,if you travelling to Guangzhou.
Response from Property: Hello! Your support and encouragement are the greatest motivation for us to move forward. April Hotel constantly strives to create a warm and comfortable living environment for guests to meet the requirements of different guests with the highest cost performance. Looking forward to your next visit in April!
Kiet Ru
Multi-level Twin Room
Checked in Oct 2024
Family
4 Reviews
3.7/5
Posted on Dec 1, 2024
Location was great, near to train station
Response from Property: 貴客輕聲一語,我們如沐春風!感謝您選擇入住,感謝您百忙中抽出時間做出對我們服務的認可,您的滿意是我們全體員工最大的願望!誠摯期待您的再次光臨!
Guest User
Special Queen Room
Checked in Oct 2024
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Nov 21, 2024
Clean, location nearby to train station.
Response from Property: 您好! 您的支持與鼓勵, 是我們前進的最大動力。四月酒店以不斷的為客人營造温馨舒適的居住環境而努力, 以最高的性價比滿足不同賓客的要求。四月期待您的再次光臨!
ABALLAGH
Special Queen Room
Checked in Sep 2024
Business travelers
1 Reviews
4.7/5
Amazing
Posted on Oct 19, 2024
Very good, I suggest you staying at this hotel.
Response from Property: Hello! Your support and encouragement are the greatest motivation for us to move forward. April Hotel constantly strives to create a warm and comfortable living environment for guests to meet the requirements of different guests with the highest cost performance. Looking forward to your next visit in April!
Mike Sengnuan
Special Queen Room
Checked in Dec 2024
Travel with friends
10 Reviews
3.2/5
Posted on Jan 5, 2025
Location is near the railway station but very quite, the building facilities is quite old. The room is big and comfortable.
Response from Property: 衷心感謝您百忙之中做出點評!感謝您對酒店環境的肯定,希望有機會再次為您提供服務。無論您是在預訂前,入住前,入住中還是退房後,任何需要協助的地方請隨時聯繫我們,如果能提供小小幫助是我們的價值所在!祝您生活愉快!
Shubham
Multi-level Twin Room
Checked in Jul 2024
Business travelers
25 Reviews
1.0/5
Posted on Aug 12, 2024
Extremwly dirty hotell, everything was broken and very poor maintained.
6/8
Response from Property: Dear guest, your room is equipped with central air conditioning. Considering that some customers have the habit of blowing fans, the room is also equipped with a fan. The fan's shaking function needs to be operated and cannot be moved by force. If you do not know how to operate it, please contact our 24-hour front desk and we can provide guidance or go to the room to operate it for you. There is indeed a case of wall peeling off on the second floor of the room you stayed in. This is an unexpected case. The upstairs room leaked two days ago and needs to be completely dried before it can be repaired. We apologize for the inconvenience. Please maintain close communication.
Michis
Special Queen Room
Checked in Nov 2024
Other
4 Reviews
2.7/5
Posted on Dec 21, 2024
It’s very close to the station but the hotel feels very weird. The room is not very clean and it’s inside a bug building Communication very hard and
Response from Property: 尊敬的住客,感謝您的寶貴意見和建議。誠摯抱歉未能提供一次滿意的入住體驗給您。我們致力持續提高客房服務水平,力爭不斷進步,一定做得更好!
Guest User
Special Queen Room
Checked in Nov 2024
Couples
3 Reviews
2.7/5
Posted on Dec 18, 2024
The room is a bit run down and needs an upkeep renovation. Meal is easy to get as it is surrounded by many restaurants. The receptionist is friendly.
Response from Property: 尊敬的住客,感謝您抽出寶貴的時間給我們提供意見和反饋。我們將積極採納您的建議,力爭提供更加舒適的住宿環境給我們的客户!祝您一切順利!