Lavande Hotel (Guangzhou Dongxiaonan Metro Station)

The first room we were given after arriving at the hotel had a strong toilet smell, so we changed it to another room. The booking page stated that there is a mini bar, but I only found two bottles of mineral water in the room and no drinks. It was paired with a bottle of red wine, which was said to be standard for romantic privilege rooms. We didn’t like drinking it, so we didn’t open it. The sanitary condition is average. The reason can be seen in the picture. The wallpaper has also cracked and lifted. Not child friendly, no toiletries or slippers for children.

It was extremely bad. The weather in Guangzhou was changing and it was very cold. There was no heating in the hotel. It was almost freezing to death. The TV was also broken. The environment was extremely bad. When I called the front desk, a male waiter was indifferent and said a few words. He replied half-heartedly, and his attitude was impatient when people came to see it. Later, he found out that the air conditioner had an unplugged cord, so there was no heating, and the TV also had an unplugged cord, so he couldn't watch it. Are you speechless? ! If you want to come here, be careful. Just come and feel guilty for spending money.

I have stayed at Lavande many times, and this is the only hotel I have ever stayed in that I don’t want to stay in again. The air conditioner has no warm air and the plug for the hair dryer is loose. Stingy at the front desk

This is the worst hotel experience I've ever had. I feel like I didn't do any mosquito control in the room. I plugged in mosquito repellent liquid at night and there were mosquitoes everywhere. The service staff in the housekeeping department are quite good and responsive to all requests. The front desk of the hotel, I don't even want to mention it, is not professional at all. It takes 10 minutes to book a room, extend the stay, and issue an invoice. I also often stay at Lavande hotels in other provinces. This front desk is so unprofessional! ! !

This is the worst hotel experience I have ever stayed in in Guangzhou I was bitten by mosquitoes for three nights, and the sheets were stained with blood, and I had to ask for them to be changed. The mountain view room we were promised was completely false. In the end, I lost a shirt worth more than one thousand for nothing. In a word, the hotel was perfunctory if it was not found. Please be careful when placing orders

I mainly booked this room because of Lavande. Who would have thought that it would be a terrible stay experience! I couldn't see this hotel when I took a taxi. The driver said that the navigation indicated that the hotel was nearby and that we had to enter the internal road for more than 20 meters. I said that we should get off the car and walk in by ourselves. However, the hotel could not be found in the two alleys next to it, so Amap Navigation said it was nearby. Since it was already dark and I was dragging my suitcase with my child, I didn’t want to go out of my way to find it, so I called the hotel phone number on Ctrip.com to inquire. As soon as I asked, it turned out to be a failure. The staff member who answered the phone said she had no idea where we were, and she didn't even know the names of two large stores next to us. Then she asked me to add WeChat, gave me a location, and asked us to walk there. As soon as I checked the navigation, my god, we were still more than 800 meters away from the location she sent us, and we had to turn left and right, and there were bumpy roads. I was so exhausted😡When I arrived at my destination, I found that it was a village in the city! The environment is simply amazing! I didn’t take any pictures at night, and I forgot to take any pictures in the rush to leave the next morning. The so-called distance from the subway station is only 700 to 800 meters and requires a turn. It’s not easy to take a taxi here! You can see that the location of AutoNavi search is different from the location address given by the staff. In short, just skip the location of the environment map! The interior layout of the room is according to Lavande standards. Except for the light control, which is a bit confusing, the bathroom light will be darkened according to the reading mode, TV mode, and sleep mode. It will only light up in the bright mode. This is very bad. Everything else is fine. good!

There is only one washing machine that can be used to wash clothes. The other washing machines prompt that there are free coins that can be used, but they cannot be used. The dryer also has to be scanned to use. I travel for more than 200 days a year. This is the first time I have encountered this kind of hotel.

The quilt must be sun-dried more often. After staying there for one night, I couldn't sleep all night. The next day, I felt itchy all over my body. I guess there were mites. I am very healthy. I have never had this phenomenon before. I am still itching now. I will take a bath soon.