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The Mulian Guangzhou Zhujiang New Town Guest Reviews
4.4/5
2084 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.5
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All reviews(2084)
Positive reviews(1916)
Reviews with photos/video(385)
Friendly front desk staff(283)
Classy environment(99)
Perfect for business trips(73)
Average sound insulation(45)
Located downtown(33)
Stayed multiple times(15)
Tasty coffee(14)
Awesome gym(8)
Negative reviews(168)
Guest User
Deluxe Twin Room
Checked in Nov 2024
Travel with friends
3 Reviews
5.0/5
Outstanding
Posted on Dec 15, 2024
Thanks a lot to 小萍 (Pink) for helping us getting a great room and giving suggestions where to go around the city 🙏🏼
Response from Property: 尊敬的賓客,非常感謝您對我們服務的認可,您的支持與鼓勵是我們不斷前進的動力,歡迎您再次光臨!【廣州珠江新城木蓮莊酒店】周邊配套完善,吃喝玩樂皆可步行到達。僅需步行10分鐘即可到達廣州網紅酒吧街——珠江道以及廣州天河馬場商圈最大商場——領展廣場,更多推薦等你來補充哦~
Ee Nah
Deluxe Twin Room
Checked in Nov 2024
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Dec 8, 2024
My friend picked this hotel to celebrate my 50th birthday and the hotel is very nice upgraded our room and also gave us a plate of fresh fruits. Appreciate very much and the bed is comfortable for us to really have a good rest. Shower amenities is good too. Overall we had a good time in Guangzhou.
Response from Property: 終於等到你,幸好客官沒放棄,客官第一次住小木家,眼前一亮,非常不錯的酒店,房間有舒適的舒達床墊與富含維生素的彼得羅夫洗護用品,帶給客官清新自然的睡眠體驗,讓客官的旅途更加温暖,貼心的服務不止如此哦!
BOPANNA
Boutique cozy king room
Checked in Sep 2024
Business travelers
3 Reviews
5.0/5
Outstanding
Posted on Oct 27, 2024
ROOM WAS CLEAN AND COMFORTABLE. RECOMMENDED FOR FAMILY AND BUSINESS TRAVELLERS. HOTEL STAFF WAS POLITE AND THEY WERE HELPFUL
Response from Property: 親愛的顧客,非常感謝您對小木的肯定,有了您的鼓勵是我們前進的動力,我們一定會繼續保持下去,期待下一次與您相遇。【廣州珠江新城木蓮莊酒店】擁有絕佳的地理位置優勢,距離廣州國際金融中心(IFC西塔)、廣州周大福金融中心(K11東塔)等超甲級寫字樓僅需10分鐘車程,是商旅人士出差的優質選擇。
Leia
Boutique cozy king room
Checked in Dec 2023
Solo travelers
1 Reviews
4.7/5
Amazing
Posted on Jan 23, 2024
excellent hotel!! staff was very helpful and friendly. especially 小高. she really went above and beyond to help me when i had difficulty paying taxi fare with the app.
location is quite good too. just that the lobby is a little far from drop off point.
Response from Property: Dear guest, how are you? I’m so happy to receive your heart-warming praise in such a cold season! Thank you for your support and recognition of The Mulian Hotel Guangzhou Zhujiang New Town! Xiaomu will continue to do its job seriously and sincerely look forward to your visit again!
Ana Mailen
Selected Queen Room
Checked in May 2024
Travel with friends
9 Reviews
4.7/5
Amazing
Posted on Jun 10, 2024
The room is clean, location is perfect. As a foreigner, I didn’t have many options to eat in breakfast
Response from Property: Dear guest, Xiaomujia's room is comfortable and quiet, and the surrounding area is bustling and prosperous. It is very close to Guangzhou Tower, Guangdong Museum, and Guangdong Library. It is within walking distance to Pearl River Park. The location is very good. Get off the car, walk through the 50-meter green bamboo forest, feel the lush greenery, step into Xiaomujia, and the faint fragrance jumps on the tip of your nose. The lobby is very artistic. Sit on a rattan chair and read a magazine. There is coffee and tea in the drinking area. You can choose according to your preferences. The room is very good, with a quiet and comfortable big bed, artistic style, high-speed network, and a very comfortable stay! If you have any questions, you can call the front desk to solve them for you. Xiaomujia is very good. I hope you will come often!
Mark C Lilly
Superior King Room
Checked in Jun 2024
Couples
28 Reviews
4.2/5
Very Good
Posted on Sep 15, 2024
Nice place but no windows. Inexpensive with a so so breakfast.look at the small print.
Response from Property: Dear guests, we apologize for your experience during your stay at the hotel. Some rooms in our hotel are windowless rooms. All rooms are equipped with a 24-hour fresh air system and air conditioning to ensure air circulation. If you need a room with a window, you can choose Xiaomujia [Mulian Queen Suite] and [Executive Queen Room/Twin Room]~ I look forward to your coming back to experience it next time ~
Guest User
Selected Queen Room
Checked in Nov 2024
Travel with friends
3 Reviews
4.5/5
Great
Posted on Jan 12, 2025
nice hotel at a great price, even without windows
Response from Property: 確定過眼神,遇上對的人,感謝您的好評,期待下一次再聚!【廣州珠江新城木蓮莊酒店】距離廣州琶洲國際會展中心僅7km,歡迎來自五湖四海的你們光臨,期待我們相遇~~
SC557
Superior King Room
Checked in Dec 2023
Travel with friends
5 Reviews
4.5/5
Great
Posted on Feb 15, 2024
Hard to find the hotel, car parking hard to find. Room is ok.
Response from Property: Dear guest, first of all, thank you for staying at Xiaomujia. I am very happy to receive your recognition. Xiaomujia always adheres to the original intention of "finding a place of tranquility in the hustle and bustle of the floating world" and provides the most sincere service to every guest. The service and the quiet and comfortable environment of Xiaomujia can make every traveler feel comfortable staying at Xiaomujia. I hope you will continue to choose Xiaomujia next time. I wish you a happy life~ In the new year, everything goes well~
Guest User
Business Double Suite
Checked in Mar 2024
Business travelers
3 Reviews
5.0/5
Outstanding
Posted on Jul 1, 2024
The room is spacious and all the necessary stuff are provided. Furniture a bit old, but overall is clean and comfortable.
Response from Property: Thank you so much for taking the time to share your experience at our hotel!We wish you all the best in your future travels and endeavors.
ALEKSANDRA92
Superior King Room
Checked in Sep 2023
Business travelers
2 Reviews
2.2/5
Posted on Oct 28, 2023
1)The walls of the hotel are very thin, Very very very noisy!!!, it is impossible to fall asleep because you hear absolutely everything. Any conversations , coughing neighbors , every night I didn 't sleep until 3 a.m.
2)The hotel is crazy dark,depressing …because there were no windows, the air conditioning was turned on in the hotel itself, it was very cold, I walked in my room with jacket every night .ofcourse I tern off the condition in my room , but it’s doesn’t help.
3)Breakfast is Chinese, there is nothing to eat. It was written that the breakfast is international.
4) I was very disappointed that I stayed at this hotel, for such an amount of 600 yuan a day I was able to rent a decent bright room with a window.
5) The floors in the room are sticky
6) There are no complaints about the service staff , they are very smiling and friendly
Response from Property: Dear guest, hello! Thank you for choosing to stay in Mulianzhuang Hotel, the Pearl River New Town, Guangzhou and sharing your stay experience! The hotel is located in the podium of Yufeng Community, with building restrictions. Some rooms do not have windows, but all rooms have 24-hour ventilation and air conditioning to ensure air circulation! The house type and room facilities of the Koki family are displayed on the order page. Regarding the issue you raised, Xiaomu has reported it to the relevant departments. If you encounter any related issues during your stay, you can promptly report them to the front desk. The hotel front desk is staffed 24 hours a day, and we will do our best to help you solve the problem as soon as possible. Xiaomu is committed to providing you with a warm and thoughtful check-in experience. We sincerely look forward to your next visit!
gsjnssn
Cozy Queen Room
Checked in Jun 2024
Solo travelers
17 Reviews
5.0/5
Outstanding
Posted on Jul 30, 2024
Clean hotel room and convenient location. Would stay here again.
Response from Property: 親愛的客官:感謝您對珠江新城木蓮莊的支持!希望小木家的暖心服務能夠舒緩旅途給您帶來的疲憊呢~下次預訂時可提前與我聯繫,這邊會根據您的抵店時間為您提前準備好房間哦!期待您下次光臨小木家~廣州珠江新城木蓮莊
Guest User
Selected Queen Room
Checked in Feb 2024
Travel with friends
12 Reviews
4.0/5
Very Good
Posted on Mar 29, 2024
The location was quite good but not perfect. It’s sad that there are nog many rooms with day light, the room felt like a loft.
Response from Property: Dear guest, thank you for your review of the hotel! We sincerely apologize for your experience during your stay at the hotel. The hotel is part of the podium building of Yufeng Community. Due to construction restrictions, some rooms have no windows, but all rooms have ventilation and air conditioning turned on 24 hours a day to ensure air circulation! The room types and room facilities of Xiaomujia are displayed on the order page. If you have any questions, Xiaomu welcomes you to call us at any time. Please contact Xiaomu in advance for your next reservation. Xiaomu will arrange and check the room for you in advance. We look forward to seeing you next time. Encounter~
Chengxiqu88
Superior King Room
Checked in Feb 2024
Solo travelers
37 Reviews
3.7/5
Posted on Mar 14, 2024
clean and nice remodeling. But this is not a 5 star, rather 3 to 4 star. Actually it’s a weird hotel. They completely lack the windows. The hallways are zigzagging and has a huge risk if fire breaks. I don’t know how the city government allows this kind of hotel. They turned off the heater and keep saying they turned it on. Latter they provided a space heater. I would not recommend this hotel.
Response from Property: Dear guest, thank you for your review of the hotel! We sincerely apologize for your experience during your stay at the hotel. The hotel is part of the podium building of Yufeng Community. Due to construction restrictions, some rooms have no windows, but all rooms have ventilation and air conditioning turned on 24 hours a day to ensure air circulation! The room types and room facilities of Xiaomujia are displayed on the order page. After the previous guest checks out, the staff will adjust the room air conditioner to constant temperature mode. Since everyone's perception of temperature is different, during your stay If you have any dissatisfaction, please feel free to contact Xiaomu. The hotel front desk is manned 24 hours a day. We will try our best to help you solve the problem as soon as possible. Xiaomu is committed to providing you with a cordial and thoughtful stay experience and sincerely looks forward to your next visit. Next visit!
Siriphan
Deluxe Twin Room
Checked in Apr 2023
Family
13 Reviews
4.7/5
Amazing
Posted on Jul 17, 2023
The location of the hotel is opposite of the park which can take a morning run. Easy to get DD. and go in the city. Gym is clean and compact size We had a great time here.
Response from Property: Dear guest officer, thank you for choosing Xiaomujia to stay. I am sorry that I did not bring you a perfect check-in experience. Xiaomujia is online 24 hours a day. If you have any dissatisfaction during your stay, please feel free to contact us. Xiaomu will do its best to create a comfortable and satisfactory check-in experience for you. Thank you again for your support to Xiaomujia.
Alessandra
Selected Queen Room
Checked in Jan 2024
Couples
2 Reviews
4.0/5
Very Good
Posted on Mar 4, 2024
Hotel well located in Zhujiang New Town, room are big and clean.
Response from Property: Dear guest, when you step into Xiaomu's house, you feel like you have entered a new world, fashionable, warm, artistic, and energetic, with a faint fragrance floating in the air. When you go to the front desk, Xiaomu will help you bring you a cup of tea, Mulianzhuang Tea. The aroma of the drink, the long journey, some tiredness, Xiaomu will help you carry your luggage. The lady's service is very enthusiastic, the room is comfortable, and you can leave early in the morning. Xiaomu will help you prepare a packed breakfast. If you want to do laundry during your stay, Xiaomu can provide outside laundry service! I hope that many guests will find out about Xiaomu’s home and come stay again. Xiaomu is waiting for you.