Ximan Hotel

Reviews of Ximan Hotel

Ximan Hotel

No. 98 Dongpu 1st Heng Road, Tianhe District, Guangzhou, Guangdong, ChinaSee Hotel Details
Ximan Hotel
Ximan HotelXiman HotelXiman Hotel
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Guest Reviews

9.0/10
Good
912 Reviews
Verified reviews
Location9.0
Amenities8.9
Service9.1
Cleanliness9.0
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All reviews(912)
Positive reviews(868)
Reviews with photos/video(414)
Friendly front desk staff(85)
Many amenities(58)
Easy to get around(48)
Convenient parking(45)
Perfect for business trips(24)
Close to metro(14)
Awesome gym(9)
Good audiovisual experience(8)
Negative reviews(44)
Guest User
Special Queen Room
Stay Date Apr 2026
Traveling with friends
3 Reviews
10/10
Outstanding
Posted on May 17, 2026
The room was quite spacious and very clean. The location is also excellent. Everyone, from the front desk staff to housekeeping, was very polite and provided great service. The cleanliness was top-notch, and it offers good value for money. Definitely a solid choice, no disappointments here. I highly recommend it and will certainly come back again.
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Response from Property: 感謝您的好評，希曼酒店為您提供乾淨舒適的睡眠環境，所有床品均經過高温殺菌洗滌，無塵無菌無蟎蟲。步行三分鐘即可到達東圃BRT站，十分鐘即可到達車陂地鐵站，酒店對面即是時代廣場，吃飯購物都很方便！是您旅遊出行的不二之選喲！！希曼酒店為您提供一個優質，乾淨，安心，放心的入住環境，希曼期待您的再次光臨。
Guest User
Special Queen Room
Stay Date Apr 2026
Business traveler
1 Reviews
8.0/10
Very good
Posted on May 13, 2026
The hotel's location is excellent, making it super convenient for getting around. The room was clean with no strange smells, and the bedding was soft and comfortable. The front desk staff were warm and attentive. Overall, it's great value for money, and I had a very satisfying stay.
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Response from Property: 您好，感謝您的點評！酒店提倡“用心服務”，我們正在用心發現可以給您提供服務的機會， 給您提供更滿意、更舒適的休息環境！如有問題聯繫前台24小時客服為您服務， 您的滿意就是我們的追求！ 期待您的再次光臨
Guest User
Special Queen Room
Stay Date Mar 2026
Traveling with friends
9 Reviews
10/10
Outstanding
Posted on May 17, 2026
I've noticed a lot of new additions to the hotel recently, and the free gym access is a great perk. The front desk even upgraded our room, which was a lovely surprise. We'll definitely be back!
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Response from Property: 您好，感謝您的點評！酒店提倡“用心服務”，我們正在用心發現可以給您提供服務的機會， 給您提供更滿意、更舒適的休息環境！如有問題聯繫前台24小時客服為您服務， 您的滿意就是我們的追求！ 期待您的再次光臨
Guest User
Sunshine Queen Room
Stay Date Mar 2026
Other
1 Reviews
10/10
Outstanding
Posted on Apr 12, 2026
This hotel is truly a faultless place to stay! The housekeeping staff are incredibly polite, and they clean meticulously, leaving every corner spotless. It's incredibly comfortable to live in. The bathroom has a separate wet and dry area, which is very convenient to use, and the hot water comes out quickly and maintains a stable temperature, making for a fantastic shower experience. The in-room amenities are complete and well-maintained, providing everything you need for daily life. The internet is stable and fast, perfect for both work and streaming. The overall service is attentive and thoughtful – just right without being intrusive, making you feel at ease and secure. It's ideal whether you're here for a business trip or a relaxing vacation, offering great value for money. I'll definitely choose to stay here again next time!
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Response from Property: 非常感謝您對我們酒店的好評，非常高興能夠為您提供滿意的住宿體驗。我們會繼續努力，為每一位客人提供更好的服務。
Guest User
Sunshine 2-bed Room
Stay Date Jan 2026
Other
16 Reviews
10/10
Outstanding
Posted on Feb 9, 2026
Very good, I come here often and I'm very satisfied. Now they even have a projector.
Show OriginalGoogle Translated
Response from Property: 您好，感謝您的點評！酒店提倡“用心服務”，我們正在用心發現可以給您提供服務的機會， 給您提供更滿意、更舒適的休息環境！如有問題聯繫前台24小時客服為您服務， 您的滿意就是我們的追求！ 期待您的再次光臨
Guest User
Sunshine Queen Room
Stay Date Nov 2025
Other
8 Reviews
10/10
Outstanding
Posted on Dec 20, 2025
The room was great, and the service was excellent. Highly recommend. The location is also very convenient.
Show OriginalGoogle Translated
Response from Property: 您好，感謝您的點評！酒店提倡“用心服務”，我們正在用心發現可以給您提供服務的機會， 給您提供更滿意、更舒適的休息環境！如有問題聯繫前台24小時客服為您服務， 您的滿意就是我們的追求！ 期待您的再次光臨
Guest User
Smart Control Exquisite Room
Stay Date Dec 2025
Business traveler
1 Reviews
10/10
Outstanding
Posted on Jan 15, 2026
The environment is great, and the service is excellent.
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Response from Property: 親愛的小主，感謝您選擇入住我們希曼酒店，順一抹秋風，滋潤您那燦爛的笑臉；送一縷温暖，拂去您那奔波的疲倦； 開一眼清泉，為您送去快樂的甘甜。願我們的祝福能成為您生活裏一道最值得珍藏的關懷，讓您有如清風拂面般的舒爽！期待您的再次光臨，祝您生活愉快~
Mark Taner
Smart Control Exquisite Room
Stay Date Mar 2026
Solo traveler
4 Reviews
8.0/10
Very good
Posted on Apr 20, 2026
Reception is helpful but limited facilities and WiFi is not good at room always connection issues. Bought on Trip with Breakfast included package and they keep telling me you don't have breakfast included.
Response from Property: 感謝親親的好評與認可啦~~，一直以來，希曼堅信做服務於細微處方見真心。千里之行，始於足下。我們可能不是最好的，但我們竭力讓自己做得更好，因此我們重視每一個細節。非常感謝您能停下來為我們提出寶貴意見，我們會第一時間做出整改，成長之路，感謝有您
Travelton
Smart Control Exquisite Room
Stay Date Dec 2024
Solo traveler
12 Reviews
6.5/10
Posted on Feb 7, 2025
Not the best place honestly. I paid for breakfast but they took the food away before I arrived while it was supposed to be out til 10am.
Response from Property: Dear guest, we are very sorry to have been unable to provide you with a satisfactory stay after seeing your review. This is our biggest regret. Our hotel is located in the heart of Tianhe's commercial district, offering guests unparalleled convenience for dining, accommodation, transportation, sightseeing, shopping, and entertainment. For many years, we have adhered to the spirit of "customer satisfaction as the core," striving to create a "home away from home" for every guest. We will strengthen the improvement of the hotel's hardware and software facilities and service quality. If you have any questions during your stay, please feel free to contact the front desk via WeChat. We will promptly address any issues until you are satisfied. We hope to warm your heart and touch your heart with the most welcoming service. We hope that our continuous efforts will earn you your next 5-star review! Welcome!
Guest User
Cozy Queen Room
Stay Date Feb 2025
Couple
6 Reviews
10/10
Outstanding
Posted on Mar 12, 2025
Close to food if u are a foodie and shopping
Response from Property: 您好，感謝您的點評！酒店提倡“用心服務”，我們正在用心發現可以給您提供服務的機會， 給您提供更滿意、更舒適的休息環境！如有問題聯繫前台24小時客服為您服務， 您的滿意就是我們的追求！ 期待您的再次光臨
Guest User
Special Queen Room
Stay Date Jan 2025
Family
3 Reviews
10/10
Outstanding
Posted on Feb 28, 2025
We’re so grateful at stay here.
Response from Property: 您好，感謝您的點評！酒店提倡“用心服務”，我們正在用心發現可以給您提供服務的機會， 給您提供更滿意、更舒適的休息環境！如有問題聯繫前台24小時客服為您服務， 您的滿意就是我們的追求！ 期待您的再次光臨
Gracyy05
Special Queen Room
Stay Date Jan 2024
Solo traveler
5 Reviews
2.0/10
Posted on Mar 9, 2024
Very dirty and the walls are not soundproof.It was very noisy that we couldn’t sleep .The hotel is very smelly .
Response from Property: Dear, after reading your review, we are very sad that we were not able to give you a satisfactory stay experience. This is our biggest regret. The hotel is located in the commercial center of Tianhe. This location provides guests with great convenience in terms of food, accommodation, transportation, travel, shopping and entertainment. Over the years, we have been adhering to the spirit of "customer satisfaction as the center" and providing every Customers create a "home away from home". We will strengthen the improvement of the hotel's software and hardware facilities and service quality. If you have any questions during your stay, you can directly contact the front desk on WeChat. We will make timely adjustments until you are satisfied. We hope to use the warmest service to warm and move you. We hope to use our continuous efforts to win your 5-point praise next time! Welcome!
Emmy Pilip
Romantic Queen Room
Stay Date Nov 2024
Couple
2 Reviews
10/10
Outstanding
Posted on Jan 12, 2025
Nice location
Response from Property: 您好，感謝您的點評！酒店提倡“用心服務”，我們正在用心發現可以給您提供服務的機會， 給您提供更滿意、更舒適的休息環境！如有問題聯繫前台24小時客服為您服務， 您的滿意就是我們的追求！ 期待您的再次光臨
Guest User
Cozy Queen Room
Stay Date Mar 2025
Business traveler
1 Reviews
2.0/10
Posted on May 4, 2025
The worst hotel I've ever been to, dirty, smelly, ruined rooms. I wouldn't recommend anyone to spend even one night in this hotel.
Show OriginalGoogle Translated
Response from Property: Dear, seeing your comments, we are very sad that we could not give you a satisfactory stay experience, which is our biggest regret. The hotel is located in the commercial center of Tianhe. Such a location provides great convenience for guests to eat, live, travel, shop and entertain. For many years, we have been adhering to the spirit of "customer satisfaction as the center" to create a "home away from home" for every customer. We will strengthen the improvement of the hotel's hardware and software facilities and service quality. If you have any questions during your stay, you can directly contact the front desk WeChat. We will make timely adjustments until you are satisfied. I hope to warm and move you with the warmest service. I hope to win your 5-point praise next time with our continuous efforts! Welcome!
Guest User
Special Queen Room
Stay Date Mar 2025
Business traveler
23 Reviews
10/10
Outstanding
Posted on Apr 21, 2025
Hygiene: Clean and tidy, making people feel comfortable😌! Environment: The surrounding environment is very lively, with complete shops and places to eat. Service: The waiter is very enthusiastic❤️! Facilities: Complete facilities, comfortable and warm.
Show OriginalGoogle Translated
Response from Property: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! If you have any questions, please contact the 24-hour customer service at the front desk. Your satisfaction is our pursuit! Looking forward to seeing you again