Ximan Hotel

Reviews of Ximan Hotel

Ximan Hotel

98 Yiheng Road, Dongpu, Tianhe District, Guangzhou, Guangdong, ChinaSee Hotel Details
Ximan Hotel
Ximan HotelXiman HotelXiman Hotel
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Guest Reviews

8.9/10
1062 Reviews
Verified reviews
Location8.9
Amenities8.8
Service9.0
Cleanliness8.9
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Positive reviews(998)
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Awesome amenities(160)
Friendly front desk staff(85)
Classy environment(84)
Many amenities(75)
Convenient parking(58)
Easy to get around(54)
Perfect for business trips(27)
Close to metro(17)
Negative reviews(64)
Travelton
Exquisite Room
Stay Date Dec 2024
Solo travelers
11 Reviews
6.5/10
Posted on Feb 7, 2025
Not the best place honestly. I paid for breakfast but they took the food away before I arrived while it was supposed to be out til 10am.
Response from Property: 親,看到您的點評,我們很傷心沒能給客官您滿意的入住體驗,這是我們做大的遺憾。酒店地處天河商業中心地帶,這樣的位置給賓客吃、住、行、遊、購、娛提供了極大的方便,多年來我們一直秉承着“以顧客滿意為中心”的精神,為每位顧客創造“家外之家”。我們將會加強對酒店軟硬件設施以及服務質量的提升,入住期間您有任何問題可直接聯繫前台微信,我們會及時調整到您滿意為止,希望能用最温馨的服務去温暖、去感動。希望能用我們不斷的努力贏得您下次5分的好評!歡迎您!
Guest User
Deluxe Queen Room
Stay Date Feb 2025
Couples
6 Reviews
10.0/10
Outstanding
Posted on Mar 12, 2025
Close to food if u are a foodie and shopping
Response from Property: 您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會, 給您提供更滿意、更舒適的休息環境!如有問題聯繫前台24小時客服為您服務, 您的滿意就是我們的追求! 期待您的再次光臨
Tsolmonbayar
Special Queen Room
Stay Date Jan 2025
Family
3 Reviews
10.0/10
Outstanding
Posted on Feb 28, 2025
We’re so grateful at stay here.
Response from Property: 您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會, 給您提供更滿意、更舒適的休息環境!如有問題聯繫前台24小時客服為您服務, 您的滿意就是我們的追求! 期待您的再次光臨
Gracyy05
Special Queen Room
Stay Date Jan 2024
Solo travelers
16 Reviews
2.0/10
Posted on Mar 9, 2024
Very dirty and the walls are not soundproof.It was very noisy that we couldn’t sleep .The hotel is very smelly .
Response from Property: Dear, after reading your review, we are very sad that we were not able to give you a satisfactory stay experience. This is our biggest regret. The hotel is located in the commercial center of Tianhe. This location provides guests with great convenience in terms of food, accommodation, transportation, travel, shopping and entertainment. Over the years, we have been adhering to the spirit of "customer satisfaction as the center" and providing every Customers create a "home away from home". We will strengthen the improvement of the hotel's software and hardware facilities and service quality. If you have any questions during your stay, you can directly contact the front desk on WeChat. We will make timely adjustments until you are satisfied. We hope to use the warmest service to warm and move you. We hope to use our continuous efforts to win your 5-point praise next time! Welcome!
Emmy Pilip
Romantic Queen Room
Stay Date Nov 2024
Couples
1 Reviews
10.0/10
Outstanding
Posted on Jan 12, 2025
Nice location
Response from Property: 您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會, 給您提供更滿意、更舒適的休息環境!如有問題聯繫前台24小時客服為您服務, 您的滿意就是我們的追求! 期待您的再次光臨
Guest User
Deluxe Queen Room
Stay Date Mar 2025
Business travelers
1 Reviews
2.0/10
Posted on May 4, 2025
The worst hotel I've ever been to, dirty, smelly, ruined rooms. I wouldn't recommend anyone to spend even one night in this hotel.
Show OriginalGoogle Translated
Response from Property: Dear, seeing your comments, we are very sad that we could not give you a satisfactory stay experience, which is our biggest regret. The hotel is located in the commercial center of Tianhe. Such a location provides great convenience for guests to eat, live, travel, shop and entertain. For many years, we have been adhering to the spirit of "customer satisfaction as the center" to create a "home away from home" for every customer. We will strengthen the improvement of the hotel's hardware and software facilities and service quality. If you have any questions during your stay, you can directly contact the front desk WeChat. We will make timely adjustments until you are satisfied. I hope to warm and move you with the warmest service. I hope to win your 5-point praise next time with our continuous efforts! Welcome!
Guest User
Special Queen Room
Stay Date Mar 2025
Business travelers
23 Reviews
10.0/10
Outstanding
Posted on Apr 21, 2025
Hygiene: Clean and tidy, making people feel comfortable😌! Environment: The surrounding environment is very lively, with complete shops and places to eat. Service: The waiter is very enthusiastic❤️! Facilities: Complete facilities, comfortable and warm.
Show OriginalGoogle Translated
Response from Property: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! If you have any questions, please contact the 24-hour customer service at the front desk. Your satisfaction is our pursuit! Looking forward to seeing you again
Guest User
Exquisite Room
Stay Date Feb 2025
Couples
1 Reviews
10.0/10
Outstanding
Posted on Mar 3, 2025
The environment is elegant, the service is meticulous, and the breakfast is rich and delicious. It is worth recommending. The transportation is convenient, the surrounding scenery is pleasant, the hotel is cost-effective, and the stay experience is perfect. The front desk service is very enthusiastic. The auntie is also very meticulous in cleaning. I like it very much. If there is a problem with the room and the front desk responds, they will solve it immediately. I will stay here next time
Show OriginalGoogle Translated
Response from Property: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! If you have any questions, please contact the 24-hour customer service at the front desk. Your satisfaction is our pursuit! Looking forward to seeing you again
Guest User
Exquisite Room
Stay Date Jan 2025
Solo travelers
1 Reviews
10.0/10
Outstanding
Posted on Mar 1, 2025
The hotel room is very clean and the bed is very comfortable. It is in the park and you can go out for a run or a walk at night. In addition, the staff are very enthusiastic and friendly. The service is very good. I will choose this place next time.
Show OriginalGoogle Translated
Response from Property: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! If you have any questions, please contact the 24-hour customer service at the front desk. Your satisfaction is our pursuit! Looking forward to seeing you again
Guest User
Exquisite Room
Stay Date Jan 2025
Travel with friends
7 Reviews
10.0/10
Outstanding
Posted on Feb 27, 2025
The environment is comfortable. If you come here to travel and want to go there, the front desk will patiently communicate and tell you how to take the bus. The service is thoughtful and considerate. I will stay here again next time I come to travel [naughty]
Show OriginalGoogle Translated
Response from Property: Dear lady, thank you for choosing to stay at our Ximan Hotel. Let the autumn breeze moisten your bright smile, send a ray of warmth to wipe away your tiredness, and open a clear spring to bring you the sweetness of happiness. May our blessing become the most precious care in your life, making you feel as comfortable as the breeze on your face! Looking forward to your visit again, wishing you a happy life~
Guest User
Exquisite Room
Stay Date Jan 2025
Solo travelers
2 Reviews
10.0/10
Outstanding
Posted on Feb 26, 2025
The front desk lady was very enthusiastic and the thoughtful service was impressive. I will choose this hotel again when I come to Guangzhou next time, and I will also recommend friends in Guangzhou to stay here. A good stay is often determined by a small detail.
Show OriginalGoogle Translated
Response from Property: Dear guest: Hello! Thank you very much for your thoughtful review. The hotel is located in a bustling area, with first-class convenience for transportation, shopping and business travel. Regardless of the hotel's room off-season or peak season, we will continue to provide warm, thoughtful and meticulous service as always. ! Looking forward to letting you enjoy a more perfect stay experience next time!
Guest User
Exquisite Room
Stay Date Jan 2025
Business travelers
1 Reviews
10.0/10
Outstanding
Posted on Feb 26, 2025
The room is super clean, the projection is also great, you can cast the screen to watch TV, the hotel's location is very good, very close to the subway station. It is also very convenient to go to nearby attractions.
Show OriginalGoogle Translated
Response from Property: Dear lady, thank you for choosing to stay at our Ximan Hotel. Let the autumn breeze moisten your bright smile, send a ray of warmth to wipe away your tiredness, and open a clear spring to bring you the sweetness of happiness. May our blessing become the most precious care in your life, making you feel as comfortable as the breeze on your face! Looking forward to your visit again, wishing you a happy life~
Guest User
Exquisite Room
Stay Date Jan 2025
Solo travelers
6 Reviews
10.0/10
Outstanding
Posted on Feb 22, 2025
The environment is good, the location is good, and it is very convenient to go out and buy things. The room is comfortable and sanitary, the service staff is very enthusiastic and willing to provide various help, the facilities are very user-friendly, and the price-performance ratio is good. I will stay here again next time
Show OriginalGoogle Translated
Response from Property: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! If you have any questions, please contact the 24-hour customer service at the front desk. Your satisfaction is our pursuit! Looking forward to seeing you again
Guest User
Sunshine Queen Room
Stay Date Jan 2025
Business travelers
2 Reviews
10.0/10
Outstanding
Posted on Apr 24, 2025
There are shopping districts around, it's very convenient to eat, drink and play. I went there for the purpose of getting back together. If it didn't work, I won't go there again. I watched the movie but didn't buy any local specialties. The hotel has two floors, and you need to swipe your card to get on the elevator, which is very convenient.
Show OriginalGoogle Translated
Response from Property: 親愛的小主,感謝您選擇入住我們希曼酒店,順一抹秋風,滋潤您那燦爛的笑臉;送一縷温暖,拂去您那奔波的疲倦; 開一眼清泉,為您送去快樂的甘甜。願我們的祝福能成為您生活裏一道最值得珍藏的關懷,讓您有如清風拂面般的舒爽!期待您的再次光臨,祝您生活愉快~
Guest User
Featured Room
Stay Date Jan 2025
Business travelers
23 Reviews
10.0/10
Outstanding
Posted on Feb 15, 2025
The stay was very comfortable, cost-effective, the decoration was very nice, the front desk service was excellent, the young lady was very nice and had a high sense of service!
Show OriginalGoogle Translated
Response from Property: Hello, thank you for your review! The hotel advocates "attentive service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! If you have any questions, please contact the 24-hour customer service at the front desk. Your satisfaction is our pursuit! Looking forward to seeing you again