Xana Hotelle Hotel (Guangzhou Huadu Sunac Resort Baiyun Airport)

Reviews of Xana Hotelle Hotel (Guangzhou Huadu Sunac Resort Baiyun Airport)

Xana Hotelle Hotel (Guangzhou Huadu Sunac Resort Baiyun Airport)

No. 190 Sandong Avenue, Huadu District, Guangzhou, Guangdong, ChinaSee Hotel Details
Xana Hotelle Hotel (Guangzhou Huadu Sunac Resort Baiyun Airport)
Xana Hotelle Hotel (Guangzhou Huadu Sunac Resort Baiyun Airport)Xana Hotelle Hotel (Guangzhou Huadu Sunac Resort Baiyun Airport)Xana Hotelle Hotel (Guangzhou Huadu Sunac Resort Baiyun Airport)
Choose dates to check available rooms
We Price Match

Guest Reviews

9.4/10
Outstanding
1430 Reviews
Verified reviews
Location9.4
Amenities9.4
Service9.5
Cleanliness9.4
Filter by:
Sort by:
All reviews(1430)
Positive reviews(1399)
Reviews with photos/video(385)
Friendly front desk staff(228)
Classy environment(198)
Offers pick-up/drop-offs(159)
Large rooms(142)
Delicious breakfast(100)
Close to airport(49)
Amazing natural light(40)
Delicious buffet(13)
Negative reviews(31)
__xiaochuan
Xi'an Elegant Double Bed Room (French-Style Light Luxury, Smart Guest Control, Sunbathed)
Stay Date Oct 2025
Traveling with friends
4 Reviews
10/10
Outstanding
Posted on Nov 18, 2025
I booked two rooms. The hotel was very thoughtful and even offered a shuttle service. The location is also excellent, with convenient transportation. The room facilities are complete and everything is very clean and tidy. The mattress was incredibly soft and comfortable, and the hot water came quickly. Everything we needed was pretty much there. The breakfast had a great variety and tasted good too. I'll definitely be back if I have the chance! 😊
Show OriginalGoogle Translated
Response from Property: The most beautiful moment of my life is meeting you. Thank you for your kind words; I am overjoyed!
Guest User
Xi'an Elegant Double Bed Room (French-Style Light Luxury, Smart Guest Control, Sunbathed)
Stay Date Oct 2025
Business traveler
8 Reviews
9.2/10
Great
Posted on Nov 8, 2025
Overall, it was quite good. The room was large and comfortable, and we were able to get a late check-out until 4 PM. However, a minor drawback was that there were cobwebs in the corners of the ceiling that hadn't been cleaned.
Show OriginalGoogle Translated
Response from Property: 尊敬的賓客,感謝您對我們酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾,您對酒店提出的寶貴意見對我們非常重要,我們將會意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本店,給我們一個機會致歉。期待下次光臨
Guest User
Xi'an Elegant Double Bed Room (French-Style Light Luxury, Smart Guest Control, Sunbathed)
Stay Date Oct 2025
Business traveler
9 Reviews
4.0/10
Posted on Nov 6, 2025
This stay was a huge disappointment! We booked two rooms; one faced inward and was quiet and comfortable, but the other faced the street, and the noise was unbearably loud! My friend said even with the window closed, it was impossible to block out the sound, and they didn't get any sleep all night.
Show OriginalGoogle Translated
Response from Property: 親,看到您的點評,我們很傷心沒能給客官您滿意的入住體驗,這是我們最大的遺憾。您的誠懇評價是對酒店不斷進步的鞭策,我們運營租和管理層都非常重視,認真對事情進行了還原,並檢查了整個樓層,為了保證以後客人能夠在住宿的期間有良好的體驗,酒店工程部門已加強維修,以保證在店住宿客人能夠享受到靜謐的睡眠體驗,同時也感謝您以這種方式,讓我們發現了酒店的問題,如果您下次再來這個城市出差或者旅行,希望您能夠再次選擇我們酒店,再次致歉致謝,祝你生活愉快。
Guest User
Xi'an Elegant Double Bed Room (French-Style Light Luxury, Smart Guest Control, Sunbathed)
Stay Date Oct 2025
Business traveler
9 Reviews
6.7/10
Posted on Nov 4, 2025
Stayed here again. The breakfast has noticeably improved, and the A/C heating worked well this time. The room itself was good, but the soundproofing is terrible. The noise from cars on the street was so loud I couldn't sleep at night.
Show OriginalGoogle Translated
Response from Property: Dear guest, we are deeply saddened that we were unable to provide you with a satisfactory stay; this is our biggest regret. Your honest feedback is an impetus for the hotel's continuous improvement. Our operations and management teams take this very seriously, have thoroughly investigated the situation, and inspected the entire floor. To ensure a positive experience for future guests, the hotel's engineering department has strengthened maintenance efforts to guarantee a peaceful sleep for all guests. We also appreciate your feedback in helping us identify the issue. If you ever travel or work in this city again, we hope you will choose our hotel again. Thank you again for your apologies and best wishes for a pleasant stay.
Guest User
Xi'an Superior Twin Room (French-Style Light Luxury + Kung Fu Tea Set + Slumberland Mattress)
Stay Date Oct 2025
Family
3 Reviews
10/10
Outstanding
Posted on Nov 2, 2025
This time, I was traveling with my child to Sunac Land. I compared several hotels online, and while this one was a bit further away, the reviews looked good. It's about a 10-minute drive from Sunac Land, and I booked it because the price was affordable. The front desk even gave us a free room upgrade. I was very satisfied with the hygiene and service. The only thing is that the toilet and sink lights are motion-sensor activated; they're a bit too smart and sometimes inconvenient, constantly turning on. Still, it's worth recommending.
Show OriginalGoogle Translated
Response from Property: Dear Guest, thank you for choosing us! Seeing your recognition of Xiaoxi makes all our efforts worthwhile. We will continue to work hard to do even better and look forward to your next visit. Wishing you good health, happiness, and success in your work!
Guest User
Xi'an Elegant Double Bed Room (French-Style Light Luxury, Smart Guest Control, Sunbathed)
Stay Date Sep 2025
Traveling with friends
64 Reviews
8.5/10
Very good
Posted on Oct 29, 2025
Great value for money, with plenty of dining options nearby. Parking was also convenient. The only downside was the room lighting wasn't very bright, but everything else was fine.
Show OriginalGoogle Translated
Response from Property: Dear Guest, thank you for your review of our hotel! We are deeply sorry for your experience during your stay. Your valuable feedback is very important to us, and we will pass it on to the relevant departments to improve the room lighting. If you would like to stay here again, we hope you will book with us again and give us another opportunity to apologize. We look forward to your next visit.
Guest User
Xi'an Elegant Double Bed Room (French-Style Light Luxury, Smart Guest Control, Sunbathed)
Stay Date Sep 2025
Couple
9 Reviews
10/10
Outstanding
Posted on Oct 18, 2025
The environment was cozy, service quality was high, I had a very comfortable stay, and the hygiene was excellent.
Show OriginalGoogle Translated
Response from Property: 有些人,一旦遇見,便一眼萬年;有些心動,一旦開始,便覆水難收。
Guest User
Xi'an Elegant Double Bed Room (French-Style Light Luxury, Smart Guest Control, Sunbathed)
Stay Date Sep 2025
Business traveler
56 Reviews
10/10
Outstanding
Posted on Oct 17, 2025
The rooms are great, offering excellent value for money. They are clean and the service is very good. Whether you're traveling for business or with family, I highly recommend Xana Hotelle; it's truly outstanding.
Show OriginalGoogle Translated
Response from Property: 人生山一程,水一程,輕握一份懂得,將牽掛摺疊,將幸福盡收,帶着明媚,温暖前行,衹要心是温潤的,再遙遠的路也會走的安然,回眸,小希就在身後!
Guest User
Xi'an Superior Twin Room (French-Style Light Luxury + Kung Fu Tea Set + Slumberland Mattress)
Stay Date Sep 2025
Family
2 Reviews
10/10
Outstanding
Posted on Oct 6, 2025
My stay at Xana Hotelle this holiday left a deep impression on me, all thanks to their incredibly responsible staff. My child accidentally left their phone in the hotel restaurant during breakfast, and we only realized it much later while on the highway heading home. That's when the hotel front desk called us to let us know. They must have used surveillance to find our contact information, and I'm so grateful for their help in mailing the phone back to my hometown. It truly is a stroke of luck to encounter such a responsible hotel! 👍👍👍👍 Definitely a five-star review! On another note, the hotel facilities were comprehensive and comfortable, the room was spacious and bright, and the breakfast was a diverse buffet. I will definitely choose them again if I have the chance. 👍
Show OriginalGoogle Translated
Response from Property: Red beans grow in the south, how many branches will sprout in spring? I wish you would gather many, for this is the most poignant symbol of longing. Sir, I await you at the Xana Hotel Guangzhou Huadu Sunac Land Baiyun Airport Branch~~
Guest User
Xi'an Elegant Double Bed Room (French-Style Light Luxury, Smart Guest Control, Sunbathed)
Stay Date Aug 2025
Other
1 Reviews
10/10
Outstanding
Posted on Sep 30, 2025
The hotel boasts a great environment and excellent facilities. Hot water comes on instantly, and the air conditioning provides just the right coolness. Its prime location is super convenient for getting to the airport, and the complimentary shuttle service is a huge bonus. The front desk staff are warm and courteous, and housekeeping is prompt. All the staff are very professional, and the breakfast is delicious. The beds are comfortable with thoughtful amenities, and the service is meticulous and attentive. It's truly an ideal place to stay for both business trips and leisure travel.
Show OriginalGoogle Translated
Response from Property: Red beans grow in the south, how many branches will sprout in spring? I wish you would gather many, for this is the most poignant symbol of longing. Sir, I await you at the Xana Hotel Guangzhou Huadu Sunac Land Baiyun Airport Branch~~
Yijianglin
Xi'an Elegant Double Bed Room (French-Style Light Luxury, Smart Guest Control, Sunbathed)
Stay Date Aug 2025
Traveling with friends
1 Reviews
10/10
Outstanding
Posted on Sep 29, 2025
As someone who rarely leaves reviews, I absolutely have to praise this hotel! First off, the front desk staff were smiling the whole time during check-in, and they offered tea and coffee – very professional. It's also super convenient for food, with several good restaurants right downstairs. My friend specifically recommended it, saying the services at Xana Hotelle are excellent. The room facilities are very new and comfortable, especially the bedding which I personally loved. The room gets great natural light, and there's even a laundry room with a dryer on the first floor. Plus, if you order takeout, a robot delivers it right to your room! You need to swipe your key card for the elevator, which is a great security measure and very well-regulated. Overall, a very satisfying stay.
Show OriginalGoogle Translated
6/7
Response from Property: 感謝您如此信任小希們,也感謝您能如此喜歡希岸,啥也別説了,您常來就是,小希們一定更加努力,讓和您相遇的每一秒都是一份甜蜜的回憶!
Guest User
Xi'an Superior Double Bed Room (French-Style Light Luxury, Smart Guest Control, Slumberland Mattress)
Stay Date Aug 2025
Solo traveler
1 Reviews
9.0/10
Great
Posted on Sep 28, 2025
I really loved the French romantic style. All services were very thoughtful and prompt, including the front desk, drivers, and restaurant staff. They even offered a dedicated business car for airport transfers. The restaurant was clean, tidy, comfortable, cozy, and bright, and the breakfast was delicious. All of these get full marks. The only thing is that facility maintenance needs to be strengthened; the management department should constantly check and improve it.
Show OriginalGoogle Translated
Response from Property: Dear Guest, thank you for your review of our hotel! We sincerely apologize that you did not have a pleasant stay. Your valuable feedback is very important to us. We regularly maintain and service our facilities, and we will increase the frequency of our inspections. If you visit us again, we hope you will book with us again to see the results of our improvements. We look forward to your next visit! We wish you a pleasant stay!
Anonymous User
Xi'an Elegant Double Bed Room (French-Style Light Luxury, Smart Guest Control, Sunbathed)
Stay Date Aug 2025
Business traveler
2 Reviews
10/10
Outstanding
Posted on Sep 10, 2025
The front desk staff were warm and thoughtful, and the service personnel actively helped solve problems, even printing documents for free. Their smiling service made me feel right at home. Thoughtful services like complimentary bottled water, free breakfast, and a room upgrade were provided, showcasing the hotel's professional and meticulous service.
Show OriginalGoogle Translated
Response from Property: 每一句讚美的言語,每一句肯定的話語,都證明我們的努力和認真,歲月靜好,我心安然。小希會一如既往!祝您生活愉快!(*^__^*)
Anonymous User
Xi'an Elegant Double Bed Room (French-Style Light Luxury, Smart Guest Control, Sunbathed)
Stay Date Jul 2025
Couple
18 Reviews
10/10
Outstanding
Posted on Aug 30, 2025
The hotel service was incredibly thoughtful, the room was clean and tidy, and the breakfast spread was so abundant we couldn't finish it all! The lady at the front desk enthusiastically helped us arrange a taxi, and parking was convenient. Excellent value for money, highly recommend!
Show OriginalGoogle Translated
Response from Property: 親愛的,您來到希岸就是我們的家人,對於家人的熱情與體貼那不就是順其自然的嘛!哈哈哈!您住的安心,暖心,對我們工作就是最大的肯定啦!
Guest User
Xi'an Elegant Double Bed Room (French-Style Light Luxury, Smart Guest Control, Sunbathed)
Stay Date Jul 2025
Solo traveler
1 Reviews
10/10
Outstanding
Posted on Aug 27, 2025
The free airport shuttle service was absolutely amazing! The driver was super nice, very enthusiastic, and even helped me with my luggage. When I checked out, I accidentally left a hair clip in the room, and the front desk staff contacted me immediately to help mail it back to me. The service was outstanding! The location and transportation are both very convenient. The room facilities are complete, and I especially loved their heartwarming slogan. There are many great food options nearby. The room was clean, with excellent natural light, and the bedding was soft, ensuring a good night's sleep. The front desk staff even proactively upgraded my room type – talk about thoughtful! I'll definitely choose this place again next time I'm in town.
Show OriginalGoogle Translated
Response from Property: 親愛的,您來到希岸就是我們的家人,對於家人的熱情與體貼那不就是順其自然的嘛!哈哈哈!您住的安心,暖心,對我們工作就是最大的肯定啦!