Xana Hotel

Xana Hotel Reviews

Xana Hotel

No.190 Sandong Avenue, Huadu District, Guangzhou, Huadu District, Guangzhou, Guangdong, ChinaView Hotel Details
Xana Hotel
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Xana Hotel Guest Reviews

4.7/5
Outstanding
1132 Reviews
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1132)
Positive reviews(1108)
Reviews with photos/video(324)
Classy environment(202)
Friendly front desk staff(164)
Offers pick-up/drop-offs(97)
Large rooms(84)
Delicious breakfast(73)
Close to airport(44)
Well decorated(25)
Well designed(7)
Negative reviews(24)
ClaudiusPrime
Xi'An Elegant Double Bed Room (French-Style Light Luxury With Smart Guest Control, Music Bathroom, Sunlit Ambiance)
Checked in Oct 2024
Couples
1 Reviews
4.7/5
Amazing
Posted on Oct 12, 2024
Personal favourite for snowboarding at Sunac. Fourth time at this hotel and will continue to revisit. Whitney at the front desk is super helpful - she’s taken care of me and my girlfriend every time. The breakfast is also comp’d so no complaints. The service gets a high grade because we send our Tao Bao here and we are based in Hong Kong. Rooms are very spacious, tidy and clean because my gf has issues sleeping otherwise. Small wear and tear in some rooms but nothing Whitney won’t take care of if we tell her. Location is close to everything by cab some rides are just 7-8rmb.
Response from Property: I am so disappointed that I didn't see your 5-point praise. However, I will work harder from today so that you can give us a 5-point praise next time you stay! I look forward to your next visit!
SKwokMD
Xi'An Elegant Double Bed Room (French-Style Light Luxury With Smart Guest Control, Music Bathroom, Sunlit Ambiance)
Checked in Feb 2024
Family
7 Reviews
5.0/5
Outstanding
Posted on Feb 15, 2024
Staffs friendly. Convenient location. Free breakfast. Free laundry
Bii_
Xi'An Superior Twin Room (French-Style Light Luxury With Smart Guest Control, Music Bathroom, Soft Mattress)
Checked in May 2023
Family
7 Reviews
4.2/5
Very Good
Posted on Jul 22, 2023
I go when summer, their laundry room got many mechine to wash clothes , but the only problem is a lil far to mrt.. overoll okay.. near pharmacy and unishop
Response from Property: Dear guest, thank you for your review of our hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions about the hotel are very important to us. We will inform the relevant departments of your opinions to improve service quality. If you come here next time, I hope you can book our store again and give us a chance to apologize. Looking forward to your next visit
Guest User
Xi'An Business Twin Room (French-Style Light Luxury With Smart Guest Control, Music Bathroom, Spacious Space)
Checked in Oct 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Oct 10, 2024
It is highly recommended for home travel and business trips. The room is spacious and clean, and the design and layout are very user-friendly and warm! The facilities are complete, the elevator has access control and requires a card to be swiped, which is very safe. The delivery robot configured by the hotel is very convenient and the children like it very much. The service attitude of the lady at the front desk is super good. When you need help, she responds and helps you solve it as soon as possible. It's great. I will continue to choose next time!
Original TextTranslated by Google
Response from Property: Thank you for trusting Xiaoxi so much, and thank you for liking Xi'an so much. There is nothing more to say, just come often. Xiaoxi will work harder to make every second of meeting you a sweet memory!
Guest User
Xi'An Superior Double Bed Room (French-Style Light Luxury With Smart Guest Control, Music Bathroom, Soft Mattress)
Checked in Oct 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Oct 6, 2024
Very good hotel. Convenient transportation and ample parking spaces. First choice for business trips and travel. The experience recommended by friends is very satisfactory. The hotel staff is warm, attentive and thoughtful. The front desk lady also provided us with tea! The room is clean and comfortable, the surrounding facilities are complete and eating is convenient. I highly recommend it!
Original TextTranslated by Google
Response from Property: Wow, we are really flattered to see your sharing! Thank you for trusting us so much, and thank you for liking Xi'an so much. There is nothing more to say, just come often, and we will work harder to make every second of meeting you a sweet memory!
Guest User
Xi'An Superior Twin Room (French-Style Light Luxury With Smart Guest Control, Music Bathroom, Soft Mattress)
Checked in Oct 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Oct 4, 2024
Convenient transportation, complete hotel facilities, and convenient eating around! Although there were many people during the National Day holiday, the hotel front desk lady still provided us with high-quality and considerate services. Seeing that we brought children, she helped upgrade the room and provided a fruit plate! The room is clean and comfortable, and the room windows are particularly large and the light is very good. And the price is very affordable. The stay experience is perfect and I can't help but give a five-star praise!
Original TextTranslated by Google
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate our services in the future. We look forward to seeing you again and we will serve you wholeheartedly!
Guest User
Xi'An Superior Twin Room (French-Style Light Luxury With Smart Guest Control, Music Bathroom, Soft Mattress)
Checked in Sep 2024
Other
1 Reviews
5.0/5
Outstanding
Posted on Sep 23, 2024
Very good stay experience, very cost-effective! The staff is very considerate and gave breakfast to friends. The facilities are complete and the transportation is convenient. The environment is quite good and beyond expectations. The room is large and comfortable, the lighting is particularly good, the room is cleaned very carefully, very clean and comfortable, must be praised. Recommended
Original TextTranslated by Google
Response from Property: Thank you for trusting Xiaoxi so much, and thank you for liking Xi'an so much. There is nothing more to say, just come often. Xiaoxi will work harder to make every second of meeting you a sweet memory!
Guest User
Xi'An Superior Twin Room (French-Style Light Luxury With Smart Guest Control, Music Bathroom, Soft Mattress)
Checked in Sep 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Sep 21, 2024
Beautiful environment, good location, convenient transportation, comfortable and clean rooms, complete facilities, warm and thoughtful service from the front desk lady, free room upgrade, rich buffet breakfast, high cost performance, I will stay here next time! There is also a 24-hour online airport pick-up and drop-off service, and there are many places to eat around, which is very convenient and a good stay experience! Recommended!
Original TextTranslated by Google
Response from Property: Wow, we are really flattered to see your sharing! Thank you for trusting us so much, and thank you for liking Xi'an so much. There is nothing more to say, just come often, and we will work harder to make every second of meeting you a sweet memory!
Guest User
Xi'An Superior Double Bed Room (French-Style Light Luxury With Smart Guest Control, Music Bathroom, Soft Mattress)
Checked in Sep 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Sep 22, 2024
The environment is very good and the transportation is very convenient. It is very suitable for receiving company customers. The guests are full of praise. The driver is also arranged to pick up and drop off at the airport. The service is superb! It is very convenient for business trips. The breakfast is very rich. It is worth recommending. I will recommend it to customers next time. I am satisfied.
Original TextTranslated by Google
Response from Property: Wow, we are really flattered to see your sharing! Thank you for trusting us so much, and thank you for liking Xi'an so much. There is nothing more to say, just come often, and we will work harder to make every second of meeting you a sweet memory!
Guest User
Xi'An Superior Double Bed Room (French-Style Light Luxury With Smart Guest Control, Music Bathroom, Soft Mattress)
Checked in Sep 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Sep 16, 2024
The airport pick-up service is great. The hotel has complete facilities, simple yet stylish, and it is comfortable and reassuring to stay. The hygiene is perfect, and every corner shows the hotel's care. The takeaway delivery is safe and convenient with a small robot delivering it to the room, and it is very safe to swipe the card to go to the room. The room is spacious and well-lit. The front desk lady's service is meticulous and superb! Hygiene: Very satisfied👍 Facilities: Complete facilities 24h airport pick-up service is great
Original TextTranslated by Google
Response from Property: Wow, we are really flattered to see your sharing! Thank you for trusting us so much, and thank you for liking Xi'an so much. There is nothing more to say, just come often, and we will work harder to make every second of meeting you a sweet memory!
Guest User
Xi'An Deluxe Double Bed Room (French-Style Light Luxury With Smart Guest Control, Music Bathroom, Mini Fridge)
Checked in Sep 2024
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Sep 7, 2024
The hotel service is warm, the hygiene is clean and tidy, the room is spacious, the room reserved by the front desk is very good, and the air conditioner is turned on in advance. It is very cool when you enter. The location of the hotel is also easy to find. There is also a laundry room on the first floor for drying. This is particularly good. It is the first choice for business trips
Original TextTranslated by Google
Response from Property: Hello! Every time you choose us, it is our great honor. Your consistent support makes us feel very happy. We look forward to meeting you again!
Guest User
Xi'An Elegant Double Bed Room (French-Style Light Luxury With Smart Guest Control, Music Bathroom, Sunlit Ambiance)
Checked in Sep 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Sep 9, 2024
Convenient transportation, many good places to eat around. More satisfied than expected. Very close to Sunac, very affordable, very cost-effective, spacious room, good lighting, clean, tidy and comfortable. Very good stay experience, Whitney, the front desk lady, has a very good service attitude, satisfied. Five-star recommendation.
Original TextTranslated by Google
Response from Property: Thank you for trusting Xiaoxi so much, and thank you for liking Xi'an so much. There is nothing more to say, just come often. Xiaoxi will work harder to make every second of meeting you a sweet memory!
Guest User
Xi'An Elegant Double Bed Room (French-Style Light Luxury With Smart Guest Control, Music Bathroom, Sunlit Ambiance)
Checked in Sep 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Sep 4, 2024
Overall, I was impressed by this hotel. From the environment to the facilities, from the service to the price, it is very worthwhile. The transportation is convenient, and it is not far from the airport and there is airport pick-up service. It is highly recommended. The service attitude of the girl at the front desk was very good, very careful and thoughtful. During the check-in, she also provided us with flower tea, which was very heartwarming. The room is spacious, clean and hygienic. Especially the bedding is super comfortable and great. I will come again next time and recommend it to friends and customers around me who are in need!
Original TextTranslated by Google
Response from Property: Thank you for trusting Xiaoxi so much, and thank you for liking Xi'an so much. There is nothing more to say, just come often. Xiaoxi will work harder to make every second of meeting you a sweet memory!
Aniyanuo
Xi'An Elegant Double Bed Room (French-Style Light Luxury With Smart Guest Control, Music Bathroom, Sunlit Ambiance)
Checked in Aug 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Aug 29, 2024
This Xi'an is a very good hotel. The Tiffany blue theme color is very healing and makes people feel warm. Parking is convenient and free. I am very satisfied with the stay. The security is very good. You can only go upstairs by swiping your card. The privacy is strong. You don't have to worry about ordering takeout. There will be robots to deliver it to the door. The room is spacious and bright, with plenty of hot and cold water. You can also listen to music played by Bluetooth during bathing time, which is very relaxing. The bed is comfortable, allowing me to enjoy a good sleep. The front desk lady Whitney is warm and thoughtful. The service attitude is very good and very attentive. The hotel also provides a rich buffet breakfast, which tastes very good. I will stay again next time!
Original TextTranslated by Google
Response from Property: Thank you for trusting Xiaoxi so much, and thank you for liking Xi'an so much. There is nothing more to say, just come often. Xiaoxi will work harder to make every second of meeting you a sweet memory!
Guest User
Xi'An Elegant Double Bed Room (French-Style Light Luxury With Smart Guest Control, Music Bathroom, Sunlit Ambiance)
Checked in Aug 2024
Solo travelers
14 Reviews
5.0/5
Outstanding
Posted on Aug 28, 2024
The room is very clean, the facilities are comprehensive, the service is satisfactory, and the environment is good. Free parking is available, breakfast is provided, and it is close to the airport, so the transportation is quite convenient. The hotel has practical functions such as Bluetooth speakers in the bathroom and TV projection. It is also convenient to get takeout nearby, and the robot can deliver it directly to the room. The stay experience is good, and I personally recommend it.
Original TextTranslated by Google
Response from Property: Wow, we are really flattered to see your sharing! Thank you for trusting us so much, and thank you for liking Xi'an so much. There is nothing more to say, just come often, and we will work harder to make every second of meeting you a sweet memory!