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Borrman Hotel (Guangzhou Railway Station Sanyuanli Metro Station Store) Guest Reviews
4.6/5
Very Good
942 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.7
Cleanliness4.6
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All reviews(942)
Positive reviews(917)
Reviews with photos/video(199)
Easy to get around(173)
Convenient location(140)
Close to metro(114)
Friendly front desk staff(84)
Delicious breakfast(62)
Many amenities(35)
Convenient parking(30)
Good Internet(8)
Negative reviews(25)
Anonymous User
Cozy Queen Room
Checked in Nov 2024
Business travelers
33 Reviews
3.7/5
Posted on Jan 14, 2025
The room layout is a bit different from most of the hotel i’ve ever stayed, so many tourist who buy wholesales that stay in this hotel and the reception will ask about visa’s invitation letter which is so weird to stay around this area i think they have the same procedures
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Regarding the invitation letter you reported, we are sorry for the inconvenience. The invitation letter is a check-in requirement of the local police station. Since you entered the country with a business visa, you need to provide an invitation letter before you can check in with a business visa. If you do not have an invitation letter, you need to bring your passport to the local police station to report before you can check in. The hotel apologizes for making you feel unhappy. Your valuable opinions are very important to us. We will inform the relevant departments of your opinions to improve the quality of service. I wish you smooth sailing and everything goes well.
Masum Ali Chy
2-bed Room With City View
Checked in Dec 2024
Family
4 Reviews
4.2/5
Very Good
Posted on Jan 10, 2025
It was a great stay at this hotel. Everything nearby
Response from Property: It was a great stay at this hotel. Everything nearby
M Zakir Hossain
Deluxe Triple Room
Checked in Dec 2024
Travel with friends
2 Reviews
4.5/5
Great
Posted on Jan 18, 2025
English language reception is preferable
.
Response from Property: Dear guest, hello! Thank you for your stay and comments. Berman will continue to work hard and hope to get your five-star satisfaction. If you have any questions during your stay, you can contact the front desk 24 hours a day to handle it for you. Thank you again for your affirmation of Berman. I look forward to your visit again and wish you a pleasant journey!
yasin
Deluxe Triple Room
Checked in Nov 2024
Travel with friends
2 Reviews
4.5/5
Great
Posted on Dec 20, 2024
Everything is ok but staff should know english ...
Response from Property: Dear guests, hello! Thank you for your stay and review~ Berman will continue to work hard and hope to get your five-star satisfaction. If you have any questions during your stay, you can contact the front desk 24 hours a day to handle it for you. Thank you again for your affirmation of Berman and look forward to your visit. See you again and wish you a pleasant journey!
MUNSHI
Cozy 1-bed Room
Checked in Nov 2024
Booked for others
5 Reviews
5.0/5
Outstanding
Posted on Dec 21, 2024
I am very happy with all aspects, and I wish them success.
Response from Property: Dear guest, thank you for your comments. Your satisfaction is our driving force. Berman will continue to work hard. Thank you again for your affirmation of Berman. We look forward to your visit again and wish you a pleasant journey!
MeghaAhmed
Cozy Queen Room
Checked in Aug 2024
Solo travelers
9 Reviews
4.2/5
Very Good
Posted on Sep 28, 2024
Very strategic location and comfortable and clean rooms, breakfast is also quite delicious and close to the Metro and outside there are many restaurants and close to Guangzhou railway station.
6/8
Response from Property: Dear guest, thank you for your comments. Your satisfaction is our driving force. Berman will continue to work hard. Thank you again for your affirmation of Berman. We look forward to your visit again and wish you a pleasant journey!
Guest User
Cozy 1-bed Room
Checked in Oct 2024
Travel with friends
4 Reviews
5.0/5
Outstanding
Posted on Dec 4, 2024
Easy location,excellent service & very friendly.
Response from Property: Dear guest, thank you for your comments. Your satisfaction is our driving force. Berman will continue to work hard. Thank you again for your affirmation of Berman. We look forward to your visit again and wish you a pleasant journey!
Tanvir
High-class city view big bed room
Checked in Nov 2024
Family
12 Reviews
3.5/5
Posted on Dec 29, 2024
Good location
Response from Property: 尊敬的賓客,您好!感謝您的入住及點評哦~柏曼會繼續努力,希望能得到您的五星滿意,入住期間如有任何問題可24小時聯繫前台為您處理呢,再次感謝您對柏曼的肯定,期待您的再次光臨,祝您旅途愉快!
Mary of Madivas
High-class city view big bed room
Checked in Jun 2024
Solo travelers
19 Reviews
3.0/5
Posted on Jul 31, 2024
The rooms are decent and clean, the location is just a stone throw from the subway entrance so it’s very convenient
Response from Property: Dear guest, thank you for your comments. Your satisfaction is our driving force. Berman will continue to work hard. Thank you again for your affirmation of Berman. We look forward to your visit again and wish you a pleasant journey!
Jack_BD
High-class city view big bed room
Checked in Dec 2024
Business travelers
3 Reviews
2.2/5
Posted on Jan 15, 2025
The experience of staying at this hotel was not very good because there were always a lot of people in the lobby downstairs and I saw a lot of stuff lying around. There was only one escalator to go up, which was not enough for so many guests. And the staff was rude. If you asked for anything, they would reply very rudely. Which was very insulting in my opinion.
Response from Property: 尊敬的旅客 您好 對您入住所遇到的事感到非常抱歉,由於我們工作的不到位給您造成了諸多不便,對您反映的問題我們一定認真整改,我們會努力提高我們的品質與服務,讓所有與您一樣過來遊玩的旅客體驗到旅遊的享受!祝您一帆風順,事事順心!
Guest User
2-bed Room With City View
Checked in Nov 2024
Family
2 Reviews
4.0/5
Very Good
Posted on Dec 28, 2024
Very good location, great service attitude of the staff. The complimentary breakfast is very poor and needs to be improved.
Response from Property: 尊敬的賓客,您好!感謝您的入住及點評哦~柏曼會繼續努力,希望能得到您的五星滿意,入住期間如有任何問題可24小時聯繫前台為您處理呢,再次感謝您對柏曼的肯定,期待您的再次光臨,祝您旅途愉快!
Guest User
High-class city view big bed room
Checked in May 2024
Business travelers
6 Reviews
5.0/5
Outstanding
Posted on Jun 23, 2024
I was very impressed with the ladies at reception,I had booked a high class city view big room and the lady upgraded me to Deluxe super huge room and bed
I always enjoy my stays at borrman Hotel,very close to Metro station
I am also very sensitive to clean surroundings hence very keen in choosing a hotel,Borrman Hotel always impress me with their cleanliness
I will definetly book again
Angel
6/8
Response from Property: Dear guest, thank you for your comments. Your satisfaction is our driving force. Berman will continue to work hard. Thank you again for your affirmation of Berman. We look forward to your visit again and wish you a pleasant journey!
Md Nuruzzaman Alomgir
Cozy Queen Room
Checked in Jul 2024
Travel with friends
4 Reviews
5.0/5
Outstanding
Posted on Aug 20, 2024
Very nice hotel good service and hospitality thank you so much
Response from Property: Dear guest, thank you for your comments. Your satisfaction is our driving force. Berman will continue to work hard. Thank you again for your affirmation of Berman. We look forward to your visit again and wish you a pleasant journey!
Ling Seong Wong
Deluxe Triple Room
Checked in Nov 2024
Family
2 Reviews
4.0/5
Very Good
Posted on Jan 12, 2025
Hotel near to Guangzhou station quite convenient and main attractions. Staff are nice and polite. Room are clean. Tv not working well.
Response from Property: 尊敬的賓客,您好!感謝您的入住及點評哦~柏曼會繼續努力,希望能得到您的五星滿意,入住期間如有任何問題可24小時聯繫前台為您處理呢,再次感謝您對柏曼的肯定,期待您的再次光臨,祝您旅途愉快!
Guest User
Cozy Queen Room
Checked in Nov 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Dec 17, 2024
It was an amazing experience to stay in this hotel very good location cleanness is very good and their breakfast is awesome.
Response from Property: Dear guest, thank you for your comments. Your satisfaction is our driving force. Berman will continue to work hard. Thank you again for your affirmation of Berman. We look forward to your visit again and wish you a pleasant journey!