Ramada Encore Hotel (Guangzhou Baiyun Sanyuanli Branch)

Ramada Encore Hotel (Guangzhou Baiyun Sanyuanli Branch) Reviews

Ramada Encore Hotel (Guangzhou Baiyun Sanyuanli Branch)

No. 1228, Sanyuanli Avenue, Baiyun District, Guangzhou, Guangdong, 520000, ChinaView Hotel Details
Ramada Encore Hotel (Guangzhou Baiyun Sanyuanli Branch)
Ramada Encore Hotel (Guangzhou Baiyun Sanyuanli Branch)Ramada Encore Hotel (Guangzhou Baiyun Sanyuanli Branch)Ramada Encore Hotel (Guangzhou Baiyun Sanyuanli Branch)
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Ramada Encore Hotel (Guangzhou Baiyun Sanyuanli Branch) Guest Reviews

4.4/5
1771 Reviews
Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(1771)
Positive reviews(1692)
Reviews with photos/video(435)
Friendly front desk staff(200)
Delicious breakfast(97)
Convenient parking(68)
Perfect for business trips(49)
Awesome gym(18)
Delicious buffet(16)
Negative reviews(79)
Deguy
Superior Double
Checked in Sep 2024
Solo travelers
43 Reviews
4.2/5
Very Good
Posted on Oct 3, 2024
The hotel is situated approximately 5km from the Jinmei or the Marketplace, offering easy access to local amenities. The rooms are impressively spacious and well-appointed, and there are convenient shops in the vicinity, making it a convenient location for guests. However, I encountered a few issues during my stay. Firstly, I found the water in the morning to be quite dirty, which made it unsuitable for personal hygiene tasks such as washing my face and brushing my teeth. As a result, I had to rely on bottled water for these purposes. Additionally, I experienced problems with the air conditioning vents in my room. Upon returning from an outing, I noticed that the vents had been tampered with, which was concerning. Despite seeking assistance from the front desk, I was informed that only one staff member was available, and she was unable to resolve the issue, leaving me to address it myself. While the overall cleanliness of the hotel and rooms met my expectations, these smaller inconveniences detracted from an otherwise pleasant stay. I hope that these issues can be addressed to ensure a more seamless experience for future guests.
6/9
Response from Property: Dear guests, thank you for your recognition of our hotel facilities and environment. As for the points you mentioned, because we regularly maintain and clean the hot water pipes, the hot water stains in the early stage will be slightly yellow, and they will return to normal after about 10 minutes of water discharge. The air vent is loose, so there may be misunderstandings, and our staff did not ask you to solve them by yourself. Is the room sister height is not enough, so can not help you immediately to deal with, need a ladder to complete, after all, is on the roof, to bring you inconvenience is really sorry, also sincerely thank you for our suggestions, we will continue to work hard, looking forward to your visit again oh.尊敬的宾客您好,感谢您对我们酒店设施环境的认可,关于您提到的几点,因为定期我们对热水管道维护清洁,所以导致前期热水水渍会略微黄色,在放水10分钟左右就会恢复正常了,通风口是松动导致的哦,中间可能存在误会呢,我们员工没有说让您自己解决呢,是客房姐姐身高不够,所以没能及时帮您马上处理,需要梯子才能完成,毕竟是在房顶处,给您带来了不便实在抱歉,也衷心感谢您对我们提出的建议,我们一定再接再厉,期待您再次光临哦。
BAKKOLLA
Standard 2-bed Room
Checked in Dec 2024
Business travelers
5 Reviews
4.2/5
Very Good
Posted on Jan 15, 2025
good location to visit near by markets and hotel staff is friendly and co operative of explaining and helping us breakfast is ok... not that much great
Response from Property: 尊敬的貴賓,能讓您感到舒適是我們的榮幸,早餐也有將近70種類,不知道您指的具體是哪裡不夠好呢,小可下次爭取拿到您的滿分好評,酒店有健身房和游泳池,洗衣房,新風系統,旁邊就是公交站,有一家24小時營業餐廳,位於三元里中心,去哪都超級方便喲~相遇也是緣分吶,期待您的下次入住,誠摯的歡迎您!Dear guest, it is our honor to make you feel comfortable, there are nearly 70 kinds of breakfast, I don't know what you refer to is not good enough, Xiao can try to get your full marks next time, the hotel has a gym and swimming pool, laundry, fresh air system, next to the bus station, there is a 24-hour restaurant, located in the Sanyuanli center, Where is super convenient yo ~ meet is fate, looking forward to your next stay, sincerely welcome you!
ALYAZIDI
Deluxe Twin
Checked in Sep 2024
Booked for others
19 Reviews
5.0/5
Outstanding
Posted on Oct 19, 2024
Good .
Response from Property: 尊敬的貴賓,感謝您在百家酒店中選擇我們安可,能讓您感到舒適是我們的榮幸,倘若這世間的相逢和別離,都可以潔凈如一,那麼我們應該感恩這塵緣賜予的温暖。每次的相逢都不願離別,每次的離別,都期盼再次相擁的那天。
Dishant
Executive King
Checked in Sep 2024
Business travelers
2 Reviews
3.5/5
Posted on Oct 19, 2024
It's just the name as Ramada but the service and facilities are normal and very far from canton fair.
Response from Property: Hello valued guest, thank you for recognizing the facilities and environment of our hotel. Regarding the points you mentioned, the hot water pipes are regularly maintained and cleaned, so the initial hot water may have a slightly yellow tint. It should return to normal within 10 minutes of running the water. The ventilation outlet is loose, which may have caused a misunderstanding. We did not say that you should solve it yourself. It was because the maid was too short to reach and fix it in time. A ladder is needed to complete the task, as it is on the roof. We apologize for any inconvenience this may have caused and thank you for your suggestion. We will strive to do better and look forward to your next visit.尊敬的宾客您好,很抱歉没给您带来好的入住感受,我们离广交会有一定的距离,网上都可以查询到的哦,有定位的,而且我们的房价相对很优惠哦,物有所值,广交会期间,附近的酒店价格也会高一些哦,各有利弊呢,再次感谢您选择我们酒店,期待您再次光临。
Nabin
Standard 2-bed Room
Checked in Sep 2024
Business travelers
10 Reviews
5.0/5
Outstanding
Posted on Dec 29, 2024
Hotel location is good, close to the International Trade City, 5 minutes walk to the outside is also a food street, traffic is very convenient, staff service is also very good, cost-effective
Response from Property: 我喜歡拍照,100張照片裏,99張都是您,100個您,千百個嬌媚的模樣。尊敬的貴賓,能讓您感到舒適是我們的榮幸,得到您的認可小可們可開心啦~期待您的下次入住,酒店員工誠摯的歡迎您!I like to take photos, 100 photos, 99 are you, 100 of you, a thousand charming appearance. Dear guest, it is our honor to make you feel comfortable. We are happy to get your recognition. Looking forward to your next stay, the hotel staff sincerely welcome you!
Arlo B
Standard 2-bed Room
Checked in Nov 2024
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Jan 16, 2025
it was easy to arrive and locate our hotel. we like easy access and quick service
Response from Property: 余光中先生説,不要問我喜不喜歡您,我余光中都是您。
Ramalhote
Standard 2-bed Room
Checked in Sep 2024
Business travelers
15 Reviews
5.0/5
Outstanding
Posted on Nov 5, 2024
People were very friendly here,they even gave me a voucher for free breakfast, recommend it!
Response from Property: I believe I can meet many people, but now you are standing in front of me, like a waterfall hanging upside down from the ceiling, deafening at 360 degrees, and I can’t see anything but you.
Didar Salyh_AwtoRENK
Standard 2-bed Room
Checked in Nov 2024
Business travelers
20 Reviews
5.0/5
Outstanding
Posted on Dec 6, 2024
Location is very good,so close to Baiyun airport.staff is very friendly
Response from Property: 回憶這東西若是有氣味的話,那就是醉人的香,甜而穩妥,像記得分明的快樂,迷人而芬芳,正如當下的您,眉眼飛揚。貴賓您好,能讓您感到舒適是我們的榮幸,期待您的下次入住,酒店全體員工誠摯的歡迎您!Memories of this thing if there is a smell, it is intoxicating incense, sweet and secure, like remember clear happiness, charming and fragrant, just like the present you, eyebrows flying. Hello guest, it is our honor to make you feel comfortable, looking forward to your next stay, the hotel staff sincerely welcome you!
Guest User
Standard 2-bed Room
Checked in Oct 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Nov 18, 2024
Very good hotel and service. I only didn't like room without windows.
Response from Property: 今年只有一個願望,林深時見鹿,海藍時見鯨,夢醒時見您。尊敬的貴賓,感謝您在百家酒店中選擇我們安可酒店,也感謝您對酒店服務的認可,酒店位於高架橋旁所以整棟酒店的設計都是不能將窗户打開的,但是落地玻璃窗户很大視野很好,加上新風系統是不用擔心空氣流通的問題的哈~期待您的下次入住,歡迎您!There is only one wish this year, see deer when the forest is deep, see whale when the sea is blue, and see you when you wake up. Dear guest, thank you for choosing our encore hotel among hundreds of hotels, and thank you for your recognition of hotel service. The hotel is located next to the viaduct, so the design of the whole hotel can not open the Windows, but the floor glass Windows are very large and the vision is very good, plus the fresh air system is not to worry about the problem of air circulation.
Guest User
Surprise Room
Checked in Jun 2024
Business travelers
4 Reviews
5.0/5
Outstanding
Posted on Jul 19, 2024
Amazing hospitality. Stayed 3 nights. Front desk : Awesome staff, very helpful. Team Summer, Yan Yan / Amy / Qing Qing / Tang Tang / Min Yi. 夏天/欣欣/艾米/青青/糖糖/敏怡, full marks of appreciation to these guys. House keeping :very good Food(Breakfast) :Reasonably good To sum up Hospitality at its best. Shall always choose this hotel over others whenever I am in GZ.
Response from Property: Dear guest, hello. We are delighted that you have chosen to stay at our hotel. Thank you for recognizing our colleagues Xia Xia, Xin Xin, Amy, Tang Tang, and Minyi. Seeing your comfortable stay has given us the greatest motivation and encouragement. If you have any questions, please feel free to call the front desk to help you solve them. The hotel will uphold the service concept of customer first and enthusiastic initiative. Welcome to stay again. All hotel staff sincerely welcome you!尊敬的宾客您好,很开心您选择入住我们酒店,感谢您对我们同事夏天、欣欣、艾米、糖糖、敏仪的认可,看到您入住的舒适使我们最大的动力和鼓励了,有问题都可以第一时间致电前台帮您解决哈,酒店会秉承以客为尊,热情主动的服务理念,欢迎再次入住,酒店全体员工诚挚的欢迎您!
Mirko CN - NL
Deluxe King
Checked in Mar 2024
Business travelers
39 Reviews
4.2/5
Very Good
Posted on Apr 25, 2024
ok hotel for one or two nights, simple but large clean rooms. nothing special but nothing to complain. friendly and helpful staff.
Response from Property: Dear VIP, hello. Thank you for choosing our hotel. Thank you for your feedback. We welcome you to stay at our hotel again.We sincerely welcome youDear VIP, hello. We sincerely welcome you to our hotel again.
ALI RAFIQ RELIANCE
Standard 2-bed Room
Checked in Sep 2024
Travel with friends
2 Reviews
4.2/5
Very Good
Posted on Nov 23, 2024
It's neat and clean and nice place for living
Response from Property: 尊敬的貴賓,感謝您在百家酒店中選擇我們安可酒店,能得到您的認可是我們的榮幸,但是小可沒拿到您的滿分好評可傷心啦,往後酒店會越來越好認真鑽研努力提升的,再次感謝您的入住!
Anonymous User
Deluxe King
Checked in Feb 2024
Couples
3 Reviews
2.0/5
Posted on Mar 21, 2024
We chose a deluxe room with a window, but the window is fixed and cannot be opened. Also, there are only a few switches to adjust the light in the room, there was no towel holder in the bathroom, no wastebasket, and we were very disappointed to stay in a room with a really boring layout that was only called a deluxe room because of its large space. This place felt like a box with a bed, not a hotel. As a result, we had to change our three-night stay to one night and book another hotel.
Response from Property: The decoration style of our hotel may not be satisfactory to you, for which we are very sorry. Although the Windows cannot be opened, our hotel has installed standard fresh air system, so the ventilation of the room is very OK and will not affect the air environment. Here we sincerely apologize for not providing you with a better and more satisfactory hotel decoration style. I am Martin, the person in charge of this hotel, next time you have a chance to visit Guangzhou Baiyun District, you are welcome to contact me directly when you arrive at the hotel, I will be happy to serve you, our hotel includes more than 3,000 square meters of gym and heated swimming pool, I also hope you can have a chance to experience oh...
Guest User
Executive Twin Room (mother And Child Beds)
Checked in Sep 2024
Travel with friends
4 Reviews
4.2/5
Very Good
Posted on Oct 31, 2024
Not shuttle bus to airport ,weak breakfast
Response from Property: Dear guest, thank you for choosing us Encore among hundreds of hotels. Whether it is a platform booking or a hotel front desk booking, it is clearly informed and marked that there is no shuttle bus service. If you particularly need this service when booking a hotel, please be careful. Check it out before booking. Regarding your feedback on breakfast, there are almost 70 kinds of meals to choose from every day for breakfast, and the ingredients are also fresh. I don’t know what the specific aspect of your difference is, and I have not received any information from you during the period. If you have any feedback or suggestions, please contact us in time if you have any questions. We will definitely provide you with help. Thank you again for your stay!
Mr Kiyomov
Executive King
Checked in Nov 2024
Family
56 Reviews
3.7/5
Posted on Dec 11, 2024
Not bad compare to its price
Response from Property: 尊敬的貴賓,感謝您在百家酒店中選擇我們安可酒店,也很榮幸能讓您感到舒適,但是沒有爭取到您的滿分好評,我們可傷心了,往後我們也會越來越好,感謝您的入住Dear guests, thank you for choosing our Anke Hotel among the hundreds of hotels. We are honored to make you feel comfortable. However, we are sad that we did not get your full praise. In the future, we will do better and better. Thank you for your stay