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City Comfort Inn (Guangzhou Shisanxing Shangxiajiuhualinsi Metro Station) Guest Reviews
4.5/5
Good
1117 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(1117)
Positive reviews(1071)
Reviews with photos/video(76)
Easy to get around(68)
Convenient for shopping(57)
Friendly front desk staff(55)
Quiet & comfortable(29)
Classy environment(26)
Perfect for business trips(17)
Stayed multiple times(9)
Near shopping street(3)
Negative reviews(46)
Anastasia Jo
Business 2-bed Room
Checked in Mar 2024
Family
4 Reviews
3.5/5
Posted on Apr 19, 2024
The hotel is generally fine and near the shangxiajiu pedestrian street. The metro is a short distance away and it’s inconvenient if you have heavy or bulky luggage to drag to and from the metro. The room size is still adequate for light travellers. The room has a window that can be opened to have the room aired.
Response from Property: Dear guest, hello! We are very sorry for the inconvenience caused to you during your stay. We have recorded and updated the issues you reported. If you have any questions during your stay, please feel free to contact us. We will do our best to satisfy you. Thank you again for pointing out our shortcomings. We will definitely correct them and provide you and other guests with better services. We look forward to your visit again and wish you a happy life and smooth work!
Guest User
Business 2-bed Room
Checked in Aug 2024
Business travelers
4 Reviews
5.0/5
Outstanding
Posted on Oct 2, 2024
Very cost efficient and helpful staff. Great location too. Wifi is not amazing so please take note for digital remote workers
Response from Property: Dear, thank you for your good comments. We insist on being a warm hotel and caring for every traveler. We not only provide a feeling of home, but also a kind of neighborhood service, which is comfortable, relaxed, free and warm. Thank you for choosing Xiaocheng. We believe that the city is convenient and we will live up to your expectations!
Jaydeep
Business Queen Room
Checked in Aug 2024
Family
1 Reviews
4.5/5
Great
Posted on Dec 21, 2024
All good. Value for money. We will choose this hotel again in our next stay.
Response from Property: Dear, thank you for your good comments. We insist on being a warm hotel and caring for every traveler. We not only provide a home-like feeling, but also a kind of neighborhood service, which is comfortable, relaxed, free and warm. Thank you for choosing Xiaocheng. We believe that the city is convenient and we will live up to your expectations!
Anonymous User
Standard Queen Room
Checked in Nov 2023
Travel with friends
1 Reviews
4.2/5
Very Good
Posted on Dec 22, 2023
The hotel is not far from the metro station, and the pedestrian street. The customer service is very good. The cleaning lady is very sweet😌. The room is fairly clean 👍.
Response from Property: Dear, thank you for your good review. We insist on being a warm hotel and caring for every traveler. It not only provides a feeling of being at home, but also a kind of neighborhood service, which is comfortable, relaxed, comfortable and heart-warming. Thank you for choosing Xiaocheng. I believe that the city is convenient and we will live up to your expectations.
Daniel Ong 88
Family Room
Checked in May 2024
Family
3 Reviews
2.7/5
Posted on Jun 10, 2024
There is no hand wash provided, no hooks to hang clothes or towels in the bathroom. Although it is close to the shopping street, it is quite far from the subway.
Response from Property: Dear guest, hello! We are very sorry for the inconvenience caused to you during your stay. We have recorded and updated the issues you reported. If you have any questions during your stay, please feel free to contact us. We will do our best to satisfy you. Thank you again for pointing out our shortcomings. We will definitely correct them and provide you and other guests with better services. We look forward to your visit again and wish you a happy life and smooth work!
TAN
Standard 2-bed Room
Checked in Apr 2024
Family
1 Reviews
4.5/5
Great
Posted on Jun 3, 2024
Despite the obscure entrance, the location is excellent & the rooms especially the bathroom are relatively new. Staff are very helpful & courteous. Price is reasonable. Probably due to effects of Covid, a number of opposite noodle shops and restaurants are no longer in operation. Overall, it was a good stay & will return on my next Guangzhou trip.
Response from Property: Dear, thank you for your good comments. We insist on being a warm hotel and caring for every traveler. We not only provide a home-like feeling, but also a kind of neighborhood service, which is comfortable, relaxed, free and warm. Thank you for choosing Xiaocheng. We believe that the city is convenient and we will live up to your expectations!
Guest User
Standard 2-bed Room
Checked in Nov 2023
Family
2 Reviews
4.5/5
Great
Posted on Dec 31, 2023
Great location with restaurant nearby down around the hotel.
Response from Property: Dear, thank you for your good review. We insist on being a warm hotel and caring for every traveler. It not only provides a feeling of being at home, but also a kind of neighborhood service, which is comfortable, relaxed, comfortable and heart-warming. Thank you for choosing Xiaocheng. I believe that the city is convenient and we will live up to your expectations.
debito128
Business Queen Room
Checked in Feb 2024
Family
4 Reviews
4.2/5
Very Good
Posted on Apr 1, 2024
Area is very convenient next to Shangshajiu Pedestrian Area, with many options in terms of public transportation, but maybe a little bit of a hassle for Didi (Uber) driver as there is only one way to get to the hotel by car and the area always had traffic the time I stayed there due to it being a wholesale area sharing narrow roads with trucks and road constructions.
The rooms are nice and clean enough with ample amenities. We enjoyed our stay there. Thanks!
Response from Property: Dear, thank you for your good review. We insist on being a warm hotel and caring for every traveler. It not only provides a feeling of being at home, but also a kind of neighborhood service, which is comfortable, relaxed, comfortable and heart-warming. Thank you for choosing Xiaocheng. I believe that the city is convenient and we will live up to your expectations.
dhernandez97
Superior Queen Room
Checked in Aug 2023
Couples
6 Reviews
2.5/5
Posted on Sep 29, 2023
Not very well maintained, but not the worst stay I’ve ever had. If you can get a room for cheap it’s worth it due to the location
Response from Property: Dear guests, hello! We are very sorry for the inconvenience caused to your stay. We have recorded your feedback and will make improvements. If you have any questions during your stay, you can contact us at any time, and we will do our best to satisfy you. Thank you again for pointing out our shortcomings. We will definitely correct them and provide you and other guests with better services. We look forward to your visit again. I wish you a happy life and smooth work!
siow Kiang
Standard Queen Room
Checked in Feb 2024
Business travelers
4 Reviews
5.0/5
Outstanding
Posted on Mar 27, 2024
Convinient place. N nice place with polite staffs.
Response from Property: 親,感謝您的好評哦,我們堅持做一家有温度的酒店,關懷每一位旅客,不僅僅是提供賓至如歸的感覺,更多的是一種鄰里服務,舒適、輕鬆、自在、暖心。感謝選擇小城,相信城市便 捷,我們定不負您的期望
samuel
Family Room
Checked in Mar 2024
Family
1 Reviews
4.0/5
Very Good
Posted on Apr 15, 2024
good location and easy access to mrt
Response from Property: Dear, thank you for your good review. We insist on being a warm hotel and caring for every traveler. It not only provides a feeling of being at home, but also a kind of neighborhood service, which is comfortable, relaxed, comfortable and heart-warming. Thank you for choosing Xiaocheng. I believe that the city is convenient and we will live up to your expectations!
Guest User
Standard Queen Room
Checked in Mar 2024
Solo travelers
19 Reviews
2.0/5
Posted on Apr 28, 2024
Not clean. Room too small
Response from Property: Dear guests, hello! We are very sorry for the inconvenience caused to your stay. We have recorded your feedback and will make improvements. If you have any questions during your stay, you can contact us at any time and we will do our best to satisfy you. Thank you again for pointing out our shortcomings. We will definitely correct them and provide you and other guests with better services. We look forward to your visit again. I wish you a happy life and smooth work!
PandaTheExplorer
Business Queen Room
Checked in Sep 2023
Business travelers
13 Reviews
5.0/5
Outstanding
Posted on Oct 31, 2023
Nice stay! Comfy room! Nice staff
Response from Property: 親,感謝您的好評哦,我們堅持做一家有温度的酒店,關懷每一位旅客,不僅僅是提供賓至如歸的感覺,更多的是一種鄰里服務,舒適、輕鬆、自在、暖心。感謝選擇小城,相信城市便捷,我們定不負您的期望
Yang Yik Ming
Standard 2-bed Room
Checked in Apr 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Jun 3, 2024
Room is clean.
Response from Property: 親,感謝您的好評哦,我們堅持做一家有温度的酒店,關懷每一位旅客,不僅僅是提供賓至如歸的感覺,更多的是一種鄰里服務,舒適、輕鬆、自在、暖心。感謝選擇小城,相信城市便 捷,我們定不負您的期望!
Aichidabaitudexiaobaitu
Superior Queen Room
Checked in Feb 2025
Couples
10 Reviews
4.6/5
Great
Posted on Mar 13, 2025
Very clean hotel, with separate wet and dry toilets.
Very close to Shangxiajiu Pedestrian Street, good location, you can walk to Shamian Island and Yongqingfang.
The service attitude of the front desk and the cleaning lady is very good, satisfied!
Original TextTranslated by Google
Response from Property: Dear, thank you for your good comments. We insist on being a warm hotel and caring for every traveler. We not only provide a home-like feeling, but also a kind of neighborhood service, which is comfortable, relaxed, free and warm. Thank you for choosing Xiaocheng. We believe that the city is convenient and we will live up to your expectations!