They initially gave us a room that hadn't been cleaned. Even after we changed rooms, there was still an unbearable stench of smoke that wouldn't dissipate even after two days of airing out. Many areas were dirty, with cigarette butts and other marks. I spent two hours cleaning with alcohol swabs, but the smell persisted; even the blankets reeked of smoke. I asked the front desk for an air purifier, which sprayed the whole room, but the smell still wouldn't go away. The bathroom ventilation was also broken, making the room stuffy and poorly ventilated. The front desk suggested opening the door to ventilate, but after half an hour, the stench remained. I wonder if there are security cameras inside; there's a 360 recorder Wi-Fi hotspot. The front desk's attitude was inconsistent. Although the platform advertised 24-hour service, I couldn't reach them for two hours when I inquired, and I couldn't get through even when I called the number I left on Ctrip. Smokers might want to stay here; you won't even need to light your own cigarettes. The only good thing is its location, and there are security guards downstairs 24 hours a day. You need to swipe your ID card to enter, and takeout can be placed in the express delivery locker downstairs.
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