Reviews of Echarm Hotel(Guangzhou Sunac Resort Longzhu Road)
Echarm Hotel(Guangzhou Sunac Resort Longzhu Road)
No.21 Longzhu Road, Huadu District, Guangzhou, Guangdong, ChinaSee Hotel Details
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1 night
Guest Reviews
9.6/10
Excellent
1564 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.5
Service9.6
Cleanliness9.7
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All reviews(1564)
Positive reviews(1550)
Reviews with photos/video(239)
Friendly front desk staff(110)
Classy environment(90)
Delicious breakfast(55)
Convenient parking(46)
Good sound insulation(22)
Stayed multiple times(14)
Tasty coffee(7)
Close to metro(6)
Negative reviews(14)
Emmanuel Kofi
Superior Queen Room
Stay Date Mar 2025
Business travelers
1 Reviews
10.0/10
Outstanding
Posted on May 6, 2025
The service here is great. The room is up to standard and the front desk is patient and very helpful.
Response from Property: 感謝您選擇我們宜尚酒店(廣州花都廣場融創文旅城店)並抽空給我們點評,我們會再接再厲不辜負您的肯定,廣州白雲機場僅15分鐘車程,高鐵廣州北站2.3公里、廣州融創樂園4.5公里~周邊景點豐富配套設施齊全!希望我們真誠的服務能夠帶給您更愜意的體驗,酒店全體員工衷心期待您的再次光臨!
Guest User
Superior Queen Room
Stay Date Jan 2025
Travel with friends
1 Reviews
10.0/10
Outstanding
Posted on Feb 5, 2025
I recently stayed and had a wonderful experience. The room was clean, spacious, and well-equipped with all the amenities I needed. The staff was incredibly friendly and attentive. The location was perfect.Overall, I felt that the value for money was excellent, and I would definitely recommend this hotel to anyone looking for a great stay.
6/8
Response from Property: Thank you for choosing our Yishang Hotel (Huadu Square Sunac Cultural Tourism City Branch)~ We are honored to serve you! The hotel has prepared a variety of room types with different layouts for different guests to choose from. The whole hotel is covered by WIFI, 24-hour hot water, and free parking spaces are provided~ It is a quality choice for your business travel, travel and leisure! I hope that our sincere service can bring you a more comfortable experience. All the staff of the hotel sincerely look forward to your visit again!
Guest User
Deluxe Grand Room
Stay Date Mar 2025
Business travelers
1 Reviews
7.5/10
Posted on Apr 17, 2025
This hotel has good service and staff is cooprative but they can improve their amenities by providing more accessories like iron,refrigrator,lockers and these kind of good services to attract more to spend time next time.
Response from Property: 感謝您選擇我們宜尚酒店(花都廣場融創文旅城店)~我們萬分榮幸能為您服務!酒店準備了多種不同佈局的房型以供不同客人選擇,全酒店WIFI覆蓋、24小時熱水,提供免費停車位~是您商務出行、旅遊休閑的品質選擇!希望我們真誠的服務能夠帶給您更愜意的體驗,酒店全體員工衷心期待您的再次光臨!
Guest User
Superior 2-bed Room
Stay Date Mar 2025
Couples
12 Reviews
10.0/10
Outstanding
Posted on Apr 29, 2025
We like the snacks they have offered, tickets to panda base, locations to eat and drinks, popular street.
Response from Property: 感謝您選擇我們宜尚酒店(廣州花都廣場融創文旅城店)並抽空給我們點評,我們會再接再厲不辜負您的肯定,廣州白雲機場僅15分鐘車程,高鐵廣州北站2.3公里、廣州融創樂園4.5公里~周邊景點豐富配套設施齊全!希望我們真誠的服務能夠帶給您更愜意的體驗,酒店全體員工衷心期待您的再次光臨!
Cheong Yuan Zhong
Superior 2-bed Room
Stay Date Feb 2025
Family
11 Reviews
10.0/10
Outstanding
Posted on Apr 8, 2025
Our stay at Echarm Hotel was excellent from start to finish! The rooms were spotless, and everything felt fresh and well-maintained. The location is super convenient, especially if you’re visiting Sunac Resort. Staff were friendly and helpful, and the amenities met all our needs for a family trip. Would absolutely stay here again!
Response from Property: 尊敬的賓客,感謝您的寶貴點評~我們一直致力於為賓客提供優質的服務,嚴格執行一客一換一消毒,請您放心入住!酒店提供免費停車場,行李寄存服務,您的滿意是我們前進的動力!感謝您的認可,期待您的下次光臨!
hugoftb
Deluxe Family Room
Stay Date Aug 2024
Travel with friends
47 Reviews
8.5/10
Very Good
Posted on Nov 26, 2024
Everything is excellent right there. We love it so much....
Response from Property: Thank you for choosing our Yishang Hotel (Huadu Square Sunac Cultural Tourism City Branch)~ We are honored to serve you! The hotel has prepared a variety of room types with different layouts for different guests to choose from. The whole hotel is covered by WIFI, 24-hour hot water, and free parking spaces are provided~ It is a quality choice for your business travel, travel and leisure! I hope that our sincere service can bring you a more comfortable experience. All the staff of the hotel sincerely look forward to your visit again!
90s_mini
Superior 2-bed Room
Stay Date Mar 2025
Family
21 Reviews
10.0/10
Outstanding
Posted on Apr 15, 2025
Very nice hotel to stay two nights with family, quiet and clear room.
Response from Property: 感謝您選擇我們宜尚酒店(花都廣場融創文旅城店)~我們萬分榮幸能為您服務!酒店準備了多種不同佈局的房型以供不同客人選擇,全酒店WIFI覆蓋、24小時熱水,提供免費停車位~是您商務出行、旅遊休閑的品質選擇!希望我們真誠的服務能夠帶給您更愜意的體驗,酒店全體員工衷心期待您的再次光臨!
WXY_
Deluxe Family Room
Stay Date Oct 2024
Family
5 Reviews
8.0/10
Very Good
Posted on Nov 21, 2024
We needed help with directions (after wrong location pin on didi) and staff was helpful to pin the locations accurately!
Response from Property: Thank you for choosing our Yishang Hotel (Huadu Square Sunac Cultural Tourism City Branch) ~ We are honored to serve you! The hotel has prepared a variety of different layout types for different guests to choose from, with full hotel WIFI coverage, 24-hour hot water, and free parking ~ It is your quality choice for business travel and leisure travel! I hope that our sincere service can bring you a more pleasant experience, and all the staff of the hotel sincerely look forward to your visit again!
Laurentius Mikhael
Superior Queen Room
Stay Date Mar 2025
Travel with friends
1 Reviews
10.0/10
Outstanding
Posted on Apr 20, 2025
good hotel, worth it price, and friendly service
Response from Property: 感謝您選擇我們宜尚酒店(花都廣場融創文旅城店)~我們萬分榮幸能為您服務!酒店準備了多種不同佈局的房型以供不同客人選擇,全酒店WIFI覆蓋、24小時熱水,提供免費停車位~是您商務出行、旅遊休閑的品質選擇!希望我們真誠的服務能夠帶給您更愜意的體驗,酒店全體員工衷心期待您的再次光臨!
Guest User
Superior Queen Room
Stay Date Apr 2025
Business travelers
13 Reviews
10.0/10
Outstanding
Posted on May 9, 2025
Convenient to airport.
Response from Property: 感謝您選擇我們宜尚酒店(花都廣場融創文旅城店)~我們萬分榮幸能為您服務!酒店準備了多種不同佈局的房型以供不同客人選擇,全酒店WIFI覆蓋、24小時熱水,提供免費停車位~是您商務出行、旅遊休閑的品質選擇!希望我們真誠的服務能夠帶給您更愜意的體驗,酒店全體員工衷心期待您的再次光臨!
Roberta Chan
Deluxe Family Room
Stay Date Nov 2023
Family
15 Reviews
6.0/10
Posted on Jan 5, 2024
We stayed in the family room, very big and spacious. There are three tv projectors and two bathrooms. Excellent room. However the location is quite inconvenient and definitely not close to the Guangzhou centre. It took us 1.5 hours by taxi to go to city center of Guangzhou. But frankly this hotel
Is close to the indoor ski place that's why we picked it. For ski families this hotel is a perfect and good choice.
Response from Property: Hello dear guests! Thank you very much for choosing to stay at our Yishang Hotel (Huadu Longzhu Road Branch) ~ and sharing your stay experience! I am very sorry that this stay has brought you a bad experience, thank you for your valuable opinions! Guests who encounter relevant problems during their stay can report it to the front desk in time. The hotel is on duty 24 hours a day. We will try our best to help you solve the problem as soon as possible. We hope that you can feel our progress and improvement when you check in next time ~ Hotel Free parking is provided. Our hotel is located at the intersection of Yingbin Avenue and Shuguang Avenue in the center of Huadu, with convenient transportation. It is only a 5-minute drive from Huadu Square Station of Metro Line 9. It is surrounded by large-scale shopping malls such as Junyi Wanbang, RT-Mart, Laiyoulai, and Guangbai Department Store. The shopping center is very convenient for eating, drinking and having fun~ Looking forward to your next visit!
Guest User
Superior Queen Room
Stay Date Oct 2024
Couples
4 Reviews
10.0/10
Outstanding
Posted on Nov 26, 2024
everything is good(≧∇≦)/
Response from Property: 感謝您選擇我們宜尚酒店(花都廣場融創文旅城店)~我們萬分榮幸能為您服務!酒店準備了多種不同佈局的房型以供不同客人選擇,全酒店WIFI覆蓋、24小時熱水,提供免費停車位~是您商務出行、旅遊休閑的品質選擇!希望我們真誠的服務能夠帶給您更愜意的體驗,酒店全體員工衷心期待您的再次光臨!
heiney
Standard Queen Room
Stay Date Aug 2023
Business travelers
32 Reviews
8.0/10
Very Good
Posted on Nov 9, 2023
Nice location and very close to our factory . Breakfast is okay and there is a lot of choice .
Response from Property: 尊敬的賓客您好!非常感謝您選擇入住我們宜尚酒店(花都龍珠路店)~並分享您的入住感受!非常抱歉此次入住給您帶來不好的體驗,感謝您的寶貴意見!賓客在住期間遇到相關問題可及時反映到前台,酒店24小時全天候有人值班,我們會第一時間儘可能的幫您解決問題,希望在您下次入住時能感覺到我們的進步與改進~酒店提供免費停車服務。我們酒店處於花都中心地段迎賓大道與曙光大道交匯處,交通便利,距離地鐵9號線花都廣場站僅5分鐘車程,周邊有駿壹萬邦、大潤發、來又來、廣百百貨等大型購物中心,吃喝玩樂都很方便~期待您的下次光臨!
Guest User
Standard Queen Room
Stay Date Jul 2023
Travel with friends
18 Reviews
10.0/10
Outstanding
Posted on Aug 22, 2023
设施:OK
环境:OK
服务:OK
Response from Property: 感謝您選擇我們宜尚酒店(廣州白雲機場龍珠路店)並抽空給我們點評,我們會再接再厲不辜負您的肯定,廣州白雲機場僅15分鐘車程,高鐵廣州北站2.3公里、廣州融創樂園4.5公里~周邊景點豐富配套設施齊全!希望我們真誠的服務能夠帶給您更愜意的體驗,酒店全體員工衷心期待您的再次光臨!
Kuailedexiaochihuo__
Executive Suite
Stay Date Apr 2025
Travel with friends
86 Reviews
8.0/10
Very Good
Posted on May 5, 2025
This is a hotel full of flaws from hardware to software. Let's talk about the hardware first: the room we booked has very poor soundproofing, and we can clearly hear the conversation outside the corridor in the room; the shower room is poorly waterproof, and the shower door leaks, so the water flows outside when we take a shower; I don't know if the filter of the air conditioner in the room is not cleaned, and when I stay in the room, I feel uncomfortable in my nose when I turn on the air conditioner; the WiFi in the room is very slow, so slow that the projector can't play any videos at all, and I even turned on the hotspot on my phone for the projection; the sofa in the room is not facing the projection screen, and I need to tilt my head to see the projection. Then there is the software: the front desk didn't know the WiFi password and they still didn't know it after asking several times, so they finally asked the housekeeping staff to go to the room to check; I washed my clothes during my stay and asked the front desk for hangers, but they said they didn't have any extra hangers and they had to get them from other rooms, and today the room was full so they couldn't provide hangers, and then when I asked for hangers again the next day, they got some that were not standard hangers placed in the guest rooms at all, so it can be seen that the hotel has extra non-standard hangers.
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Response from Property: Hello! Thank you for your timely feedback. I hope it did not affect your mood for this trip. We will strengthen the business training of our employees. We will continue to ask ourselves to be better and better. Please believe that we are willing to use the most enthusiastic, meticulous and warm service to create the most comfortable accommodation for you during your trip. We sincerely look forward to serving you again!