Explore Guest Reviews of Hotels in Guangzhou

Shangri-La Guangzhou
4.5/53287 Reviews
Pazhou International Exhibition Center Area and Canton Tower and Kecun Area
Great hotel with great amenities, great checkin; however our experience thereafter deteriorated. Once our checkin was completed, we were shown to our room, however our luggage didn’t find its way up. Calling the operator resulted in little to nothing. Calling the reception wasn’t much better either as we were told to wait at least 15-20 mins, despite our already 20 min wait time. Thus I ended going down to grab our luggage myself. The next surprise were the number of towels in the room. We booked a room for 2 adults and 2 kids, however had only 2 full towels. Again calling the operator resulted in little to nothing, likely also to language difficulties. We have since asked 2 staff members for more towels, without any success. Our solution was to grab 2 additional towels from the pool. We only stayed one night, so no biggie. However later the night, our daughter was freezing due to her developing a fever. Thus we called the operator one more time to ask for another blanket; again due to language difficulties we went down to the reception and asked for one more blanket, just in case. We were told ‘no problem’ and housekeeping would bring one. It never came. Having spent the night with a sick kid, we went for breakfast at 9’ish. Though the hotel put up a sign to inform how likely busy the breakfast will be at certain times, we were still surprised to be encounter a waiting line ranging from the elevator to the breakfast room. I have never seen anything the like in similar properties, however one can see why the hotel enforced rather strict entry control measures. The line was handled swiftly, however caused a waiting time to be seated of around 10-15 mins. Breakfast was great, with heaps of choice of both western and Chinese dishes. However the slight chaos caused by guests notably affected staff, which made it sometimes feel more like a train-station cafe, rather than a 5* property breakfast. Upon leaving, we had however the probably best service-moment of our stay. A concierge called Alvin helped us to sort our Didi-issue to travel to Shenzhen and made us truly feel comfortable, despite dealing with an odd Didi driver and a sick kid. Alvin displayed everything you expect in a 5* property and some more! Thus we left exhausted (not the hotel’s fault), but with a smile.

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More about Shangri-La, Guangzhou

Must-Experience Uniqueness of Guangzhou

Guangzhou, also known as Canton, is a vibrant city that seamlessly blends traditional Chinese culture with modernity. Its rich history, unique cuisine, and bustling markets make it a must-visit destination. The city is famous for its Cantonese cuisine, which is world-renowned for its delicate flavors and exquisite techniques. Indulge in mouthwatering dim sum, savory roast goose, and delectable steamed seafood.

Known as the "City of Flowers," Guangzhou boasts stunning gardens and parks that are a true feast for the eyes. The Yuexiu Park with its iconic Five Rams Statue and Baiyun Mountain with its breathtaking views are not to be missed. Explore the historic Chen Clan Ancestral Hall, a masterpiece of Lingnan architecture, and immerse yourself in the city's cultural heritage.

Guangzhou is also a shopper's paradise. The bustling Shangxiajiu Pedestrian Street and Beijing Road offer a plethora of shops selling everything from traditional Chinese crafts to modern fashion. Don't forget to visit the wholesale markets, such as the Tianhe Clothing Wholesale Market and the Haizhu Wholesale Market, where you can find incredible bargains.

Popular and Convenient Locations/Zones Suitable for First Visitors in Guangzhou

The Pearl River: Enjoy a leisurely cruise along the Pearl River and marvel at the stunning skyline of Guangzhou.

Shamian Island: Step back in time as you wander through this charming island with its beautiful European-style buildings.

Chimelong Paradise: Experience thrilling rides and entertaining shows at this popular amusement park.

Guangzhou Tower: Take in panoramic views of the city from the observation deck of this iconic landmark.

Guangdong Museum: Explore the rich history and culture of Guangdong province through its extensive collection of artifacts.

Better to Know Before Visiting Guangzhou

Guangzhou has a subtropical climate, characterized by hot and humid summers and mild winters. Be prepared for high temperatures and occasional rain showers, especially during the summer months. It is advisable to carry an umbrella or raincoat.

The local currency is the Chinese Yuan (CNY), and most places accept major credit cards. However, it is always a good idea to carry some cash, especially for smaller establishments and street vendors.

English is not widely spoken in Guangzhou, so it is helpful to have a basic knowledge of Mandarin Chinese or carry a translation app to communicate with locals.

Transportation of Guangzhou

Guangzhou Baiyun International Airport is the main gateway to the city, serving both domestic and international flights. The airport is well-connected to the city center by various transportation options, including taxis, airport shuttles, and the metro.

Guangzhou has an extensive metro system that is efficient and convenient for getting around the city. It is recommended to purchase a rechargeable transportation card, such as the Yang Cheng Tong, for easy access to the metro and buses.

Guangzhou also has several railway stations, including Guangzhou East Railway Station and Guangzhou South Railway Station, which provide connections to other cities in China.

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