As a long-time Ctrip user, I'm finally writing a review.
Cleanliness: While the place is relatively new and clean, the daily cleaning effort is only average. There are hard-to-reach spots and stains from the previous day. Being a straightforward guy, I won't nitpick, so I'll still give it four stars.
Facilities: The facilities are relatively new. The swimming pool wasn't open, the bar was practically empty, and there weren't many activities in the evenings, making it rather boring.
Environment: The environment is thoughtfully designed. Objectively speaking, the public areas are relatively large for a guesthouse, and the scenery combined with the architecture is quite nice. However, it's only suitable for taking photos and checking in; it lacks more engaging facilities, and some details need improvement. Due to its location, the scenery is quite ordinary—just typical rural scenery without any particularly striking views (the difference is even greater compared to guesthouses in Sichuan, especially western Sichuan).
Service: The owner has a broad perspective and is reasonable and respectful, showing a genuine desire to run the business well. However, on the other hand, during my several-day stay during the holiday, I felt the overall management and service were seriously lacking. During the holiday, most of the staff were temporary students; their attitude was good, but they lacked training and were extremely unskilled.
Dining: Objectively speaking, the food was both expensive and unpalatable. During holidays, when there were many guests, the service was extremely slow. One evening, after making a reservation in advance, it took over an hour for all the dishes to arrive. The food was also unpalatable and the portions were small, resulting in a very poor experience. The restaurant staff (temporary workers) were all gathered at the bar, showing absolutely no initiative in providing service. For the past few days, we've found restaurants in town for lunch, just a few minutes' drive away, at less than half the price, offering a much better experience – a stark contrast.
Summary: To reiterate, the owner has a relatively high level of personal integrity. However, as consumers, we paid real money, not to socialize. Overall, the price exceeded that of a five-star hotel, but in all aspects, it fell far short. This is a common problem in the homestay industry, a common issue for small-scale operations constrained by the impossible triangle of cost, price, and reputation – currently, there seems to be no solution. After three nights, the experience was not good, and even compared to previous homestay experiences, it was only below average. This has solidified my resolve to only choose five-star hotels for future trips. The advantages of scale and standardized service are unmatched by any homestay; we must still have faith in the power of capital.
Overall, the guesthouse wasn't entirely without merit, but it suffered from the common problem of guesthouses: the experience didn't justify the price (possibly due to the large initial investment leading to significant financial pressure). My personal opinion: a price of around 500 in the off-season and around 800 in the peak season would be more reasonable.
Finally, in this economic downturn, I wish the owner good business, hope they can adjust promptly, overcome adversity, and do their best to break through the current difficulties.
Original TextTranslation provided by Google
