M9418****
April 15, 2024
1. In terms of environment: The musty smell permeates the hotel as soon as you enter the hotel, and it gets even worse in the elevator! The aisles on the floor are dimly lit, giving people a very depressing feeling. In addition, the aisles are narrow and very uncomfortable!
2. In terms of equipment: the hotel may be old and lagging behind for many years! What are the functions of the sofa chair and footrest placed by the window? Not to mention dirty, it would be crowded and in the way! I wanted to turn on the desk lamp for work, but the lamp kept shaking and the light source was dim. It doesn't cost much to replace it with an energy-saving light bulb! The basin in the bathroom is movable, the faucet is pouring water, the shower floor drain is blocked, taking a bath is like raising a fish, the refrigerator is unplugged, are you afraid of wasting electricity? Then don’t equip it! The air conditioner won't start!
3. In terms of service: When a problem arises, I call the front desk. I feel that I have no sense of service and lack the ability to proactively solve problems for guests! It's much better than the room attendants. At least they know how to think about the guests and their attitude is okay!
4. In terms of hygiene: Generally speaking, stains on the sofa, oil stains on the bedside board, and mineral water were drunk by others. I didn’t pay much attention to the others for fear of psychological discomfort!
Overall, don't have too many expectations, it's just convenient to the airport, nothing else!
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