Guilin Xiangshan District 4-star Hotels

Room: 1017 (king bed & bunk bed); duration of stay: 4 nights. Family of 4 (including 6 & 11y.o. boys) Absolutely wonderful surprise to walk into this room and see how spacious it was along with many fun features which included kids’ bunk bed and slide down one side, playhouse tent, play area with small kids table and chairs and small rocking horse. A large kids play area (open 10am – 10pm) on the same floor (level 10) along with a very basic gym i.e. 1 treadmill, a couple of indoor bikes. Most guests on level 10 kept our doors open and kids could freely roam between their hotel room and play area. There is no safe in the room although the hotel was safe and secure (cameras on each floor). Our valuables were locked in our suitcase when not in the room. A nice touch of earplugs by our bedside (although we didn’t need them) and heated/electric toilet. Both kids and adults enjoyed the room and hotel. The hotel staff were very welcoming and helpful. Limited English and we communicated via translate app and my 11y.o. son who speaks intermediate Chinese. Use of sunscreen and other items available for free from reception counter. The hotel is very clean. Free laundry (front loading machines and a hanging rack heated dryer) including laundry powder (located on level 8). The pool was nice however given we visited late October, a bit on the cool side with the changing season. The breakfast spread was very good with a mixture of fruit, bread, dim sum, eggs (boiled, fried, scrambled), bacon, Chinese breakfast, tea, coffee, etc. 3 items, including noodles, on the breakfast menu to obtain freshly cooked. We also ate at the restaurant for dinner twice and both meals were fantastic (we recommend the T-bone steak!). Ordering is via scanning a QR code. Limited alcoholic spirits on the dinner menu. We booked a boat tour via the hotel tour desk using the translator app. The service was good and easy. We opted to get a taxi to the boat (rather than the group van which left an hour earlier and cost RMB10pp) however upon arriving to the boat ticket office outside the boats they tried to redirect us to a different location. We communicated with the hotel tour desk via WeChat which was quick and very helpful as they sent photos of the desk we needed to be at (which was a table next door to the ticket office). The process was smooth and easy. The use of the spa is 50% off for hotel guests and from memory it opens at 3pm. Suggest to book ahead as the spa does book out quickly. The location is good; a walk away from Guilin Pagoda Hill, Elephant hill (10 min walk), Starbucks on the opposite side of the road less than 10 minute walk away, 2 KFC’s, food, taxi stand to the left of the hotel, night market, shopping, etc. Great features of this hotel: • Fun hotel and fantastic for kids • Very clean and safe • Good location • Good breakfast spread, lunch/dinner options • Taxi stand less than 1 minute walk For awareness: • SYYF has 2 locations. Taxi’s kept dropping us back at the other location. Therefore take the address in Chinese and make sure the taxi drivers read the address (not just look at the logo)

Every time I come here, I get used to staying here. The transportation is convenient, it's beside the park, it's quiet, and the air is good. When I came this time, I found that the cherry blossoms and plum blossoms on the leisure lawn in front of the hotel were all beautiful. I also saw a cockfight that I had only seen on TV (I didn’t dare to take pictures at close range). The waiters here are also very warm and considerate, and it feels like going home. recommend. Anyway, I will come again.

This hotel was honestly a great stay if you wish to stay close to a few attractions. I had a two days stay but just a day to roam around and was able to do the Sun and Moon Towers, The Glass Bridge as well as Elephant Trunk hill all in one day. I also did Reed Flute Cave but that was a taxi ride away. The breakfast served was really yummy and they had a wide variety of options. They had toast and eggs, fresh fruit, rice, noodles and lots of other dishes. The hotel itself was very clean and I enjoyed the staff as they always greeted us when we walked into the main lobby area. If you happen to order in as I did on my last day, a robot will bring your food to you. Overall it was a great stay with modern facilities and thirty second walk to the lake. The rooms however although advertised as ‘lake view’ were only views of trees with maybe a tiny glimpse of the lake. Overall it was a great stay and I’d totally choose this place again.

1. Location: It is very close to the Two Rivers and Four Lakes cruise ship and Xiangshan. It can be reached on foot. There are shopping malls and restaurants around, making it convenient for eating and shopping. We went to Yangshuo by boat. After contacting the travel agency in advance, it was very convenient to take a bus in front of the hotel. 2. Parking: There are very few parking spaces in front of the hotel, but there is a three-dimensional parking lot not far away. Don't worry about not having a parking space. We went to Yangshuo, and our car can still be parked in the parking lot here, which is good.

A lovely stay, despite a hiccup. Super comfortable bed and really clean room. Lots of interesting little artefacts and communal areas in the hotel and the staff are super friendly and helpful. We stayed for a one night stopover in Guilin before heading to the Longshen fields and it was perfect for this. It's right next to Elephant trunk hill so we were able to tick that off easily despite a very short stay. We had one night in Longshen coming up next and needed a way to get there the next day. We thought instead of taking the public bus we would check with the hotel to see if they did any direct shuttles. They said they'd be able to fit us in with their tour van the next day and although it was a scheduled tour, they could arrange to drop us off at a point near our next hotel if we paid for the seats and entry fee for the Longshen fields. It turned out there was a bit of a miscommunication and we ended up stuck on the tour for quite some time (including a lunch stop we didn't really want) before they reached our drop off point. The tour driver was also supposed to drop us off in an area past a payment checkpoint in Longshen but we were dropped off outside of it and had to pay the entrance fee again. The hotel attempted to help by sending us receipts of the payment made and asked us to go to the ticket office to seek a refund for the double up. The ticket office was a bit far from where we were staying and we simply did not have time to do that given our tight schedule. It was a bit annoying as it wasn't our fault that the tour driver dropped us off at the wrong place and we weren't re-imbursed for his mistake. We understand though that this all came down to a bit of a miscommunication and a language barrier (most the staff only spoke Mandarin but I can only speak Cantonese so could only communicate to one of the staff members). Everyone was trying their best to accommodate our request, so we are understanding of that. The mistake happened because we were trying to be too clever but ended up getting something we didn't want. My advice for anyone doing the same thing heading to Longshen from the area is to just use the public bus services as it will be much easier (and cheaper).

The hotel is located in the city center, and the transportation and shopping are very convenient. The lobby of the hotel is luxuriously decorated, with ink painting floors, blue and white porcelain lampposts, and a very wide view. The front desk clerk is also very enthusiastic, check-in is very smooth, the attitude is so good, basically responsive. Entering the room is even more surprising, with pure colors, smooth lines, natural materials, and marine elements on the wall to give people a natural and romantic feeling. The rice noodles around the hotel are also very delicious! In short, I am very satisfied, love it, love it, and highly recommend it! all

Who in the family understands? There is a treasure hotel in such a prosperous location as Elephant Trunk Hill in the city center! It is also very close to the Liangjiang and Four Lakes Pier, and it is about 1 km to the Sun and Moon Twin Towers. The hotel's detailed service is also very good, and they even help me carry my luggage to the room. The style of the room is also very popular with me. The equipment is also new and very clean. It is also equipped with mineral water, skin care products, tea, and bathtub covers. Both the toilet seat and the toilet seat are free, and the ladies will greet you warmly when passing by. The service provided by Liu Xinxin, the butler in the front office, is comparable to that of Haidilao, which made me happy. I have compared many hotels in vain. I must give this praise, it is worth it!

Very nice, the hotel has a sauna, the service is warm and thoughtful, the lakeside scenery is beautiful, and the transportation is convenient

One of the best hotel where we stayed during our trip around China. Very clean and nice, staff is super friendly and helpful! They helped us a lot with organizing our trip to the rice terraces. They also provide guests with tea on the first floor and woman at the reception kindly shared the tea’s recipe with me when I asked her. Breakfast is great too and laundry is very modern and free. Absolutely great place! I highly recommend it

The hotel was excellent! Location was great, there is a highly rated restaurant around the corner and it was really good food. We were able to walk around easily and find many things so the hotel is very convenient. When we arrived the staff were very friendly and they were trying to help us get our room as soon as possible. Instead of making us wait for them to copy all our documents etc they got us all checked in and returned our documents to us later, that was so kind especially when traveling with kids! They placed our family and our friends we were travelling with on the same floor and we all were happy with our rooms. We took a family room for myself, husband and 2 kids. The room was very clean, beds were comfortable and they had a really nice bathroom and bath. We would definitely choose to stay again.