Sheraton Guiyang Hotel
Latest booking 19 hrs ago
Let me talk about the good things first: the hotel staff (especially the cleaning staff on the hotel floors) have a strong sense of service, and their smiling faces can be seen everywhere. Although the room facilities are outdated and there are many unreasonable designs, I think the enthusiasm of the staff It can make up for this deficiency! Bad aspects: Hotel management is chaotic! ! I'm talking about the whole management aspect here. At 3 o'clock at night, a group of people made loud noises in the hotel corridor. It lasted for an hour, and the movement could be heard on the entire floor. During the whole process, no security guards or staff appeared, and it was all up to the guests to maintain order. The hotel did not show up the next day Explained, complained to the front desk and informed that someone had booked a room to pick up relatives, and said that the local custom is to pick up relatives at 3 o'clock in the middle of the night... just from 3 o'clock to 4 o'clock in the middle of the night, even the wedding company brought relatives and friends, think about it yourself, The scene at night... that is to say, we can respect the local customs. Can the hotel inform the newcomers in advance or arrange the newcomers in a place with fewer guests? Don't tell me if you don't ask. There is no answer after so long Then there is no one who can smoke in the hotel corridors and elevators
Outstanding
821 Reviews