Kempinski Hotel Guiyang

Kempinski Hotel Guiyang Reviews

Kempinski Hotel Guiyang

No. 68 Huguo Road, Nanming District, Guiyang, Guizhou, 550002, ChinaView Hotel Details
Kempinski Hotel Guiyang
Kempinski Hotel GuiyangKempinski Hotel GuiyangKempinski Hotel Guiyang
Select your travel dates to check room availability
We Price Match
1 night

Kempinski Hotel Guiyang Guest Reviews

4.7/5
Outstanding
3005 Reviews
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
Filter by:
Sort by:
All reviews(3005)
Positive reviews(2933)
Reviews with photos/video(591)
Friendly front desk staff(284)
Delicious breakfast(178)
Loved the night views(65)
Luxurious(30)
Close to airport(29)
Excellent afternoon tea(18)
Has rooms for families(17)
Negative reviews(72)
yoon
Executive Suite
Checked in Mar 2023
Couples
30 Reviews
5.0/5
Outstanding
Posted on Mar 4, 2023
This hotel is simply MUST STAY in Guiyang. Staff over there are all super friendly and helpful. Especially duty manager Luke Lu welcomed us with fruits, cake and lovely hand written card. Thank you so much. Room has spectacular view and you can look over all Guiyang from bird eye view. I stayed on 51st floor suite room which allows full access to executive lounge on 53rd floor from 2 to 10pm. Its location is in the heart of city, so Jiaxiulu甲秀楼,shoppings and restaurants ste in walking distance. Even airport is just 15 minutes drive. My wife and I really loved to stay here in Kempinski Guiyang and its name is now reliable one to make booking next times of trouble without any hesitation. 한국어가 능숙한 매니져 Jeff Wang도 있습니다. 가급적이면 스위트룸에서 최고의 뷰와 라운지와 서비스를 느껴보시길 추천드립니다.
6/14
Response from Property: Dear distinguished guest, We would like to thank you for giving us the opportunity to deliver you a beautiful experience. It is so nice of you to recognize our Ladies and Gentlemen's efforts and genuine care to our guests. We strive to ensure that each guest have a flawless journey while staying with us. Thank you again for choosing Kempinski Hotel Guiyang. Looking forward to welcoming you back soon!
Hongxiansheng
Deluxe Double Room
Checked in Dec 2023
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Dec 30, 2023
Good location very convenient near airport
Response from Property: Dear Guest, Thank you for taking the time to share your kind feedback on your experience with us. We value the feedback of our guests in a continuous effort to provide the best service and hospitality in Kempinski Hotel Guiyang. We look forward to welcoming you back soon in the near future.
Guest User
Executive Deluxe Twin Room
Checked in Mar 2023
Travel with friends
7 Reviews
5.0/5
Outstanding
Posted on Mar 29, 2023
We had one night stay in Kempinski. The hotel lobby was stunning with very nice designs. Our room was spacious and clean, the city views at night from the windows were just magnificent. The business lounge was on level 53 (top floor), which offered guests free afternoon tea, light dinner, and night drinks. Every staff member we met was very polite and friendly. Finally, I wish to say special thanks to the reception staff Kevin, who serviced us very patiently and professionally. We will be back surely and see you again!
Response from Property: Dear distinguished guest, We would like to thank you for giving us the opportunity to deliver you a beautiful experience. It is so nice of you to recognize our Kevin's efforts and genuine care to our guests. We strive to ensure that each guest have a flawless journey while staying with us. Thank you again for choosing Kempinski Hotel Guiyang. Looking forward to welcoming you back soon!
Guest User
Deluxe Room (2 beds)
Checked in Nov 2023
Travel with friends
4 Reviews
5.0/5
Outstanding
Posted on Nov 12, 2023
quantity tai. Xiao zhou hen hao
Response from Property: Dear guest, thank you for choosing to stay at Guiyang Kempinski Hotel and taking the time to share your stay experience. We are very honored that Kempinski's service has been recognized by you. We will continue to maintain and continuously improve it. Thank you for your support and love for Guiyang Kempinski. All hotel staff are always looking forward to your visit again!
Xanderdebeer
Deluxe Panorama Double Room
Checked in Dec 2022
Couples
7 Reviews
5.0/5
Outstanding
Posted on Dec 19, 2022
Great stay. Receptionist was kind and professional and made check in very smooth and easy. Classy enviornment and professional staff everywhere. By far the best hotel experience in Guiyang for me.
Response from Property: Dear Valued guest, thank you very much for taking your time to tell us about your experience with us. It is wonderful to know that our team could be able to serve you during your stay. Also it's glad to hear that your experience on reception services were offered friendly and helpful service. We look forward to serving you again in the near future.
Guest User
Deluxe Room (2 beds)
Checked in Dec 2023
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Dec 22, 2023
Just great
Jacksjollies
Deluxe Panorama Double Room
Checked in Oct 2021
Couples
37 Reviews
4.0/5
Very Good
Posted on Oct 9, 2021
It feels unfair to give it 3 stars based on 1 thing but as is often the case with nicer hotels, they fail at the most basic thing required of a hotel - sleep. The AC in the room is terrible. Temperature got to its lowest at 4am when it was 25C in the room but throughout the day and early ours of the night it was 27C. If that’s not something that bothers you then this hotel is otherwise decent. Great view, nice bathtub, clean and comfortable (minus losing 5kg of body mass by the time of getting up). For me, tossing and turning all night and waking up more exhausted than when i went to bed in a hotel that charges that kind of money is unacceptable and would definitely put me off ever staying there again. Also, on a side note - the swimming pool isn’t 5 star. More like a low 4.
Response from Property: Dear Guest, Thank you for taking the time to share your kind feedback on your experience with us. We value the feedback of our guests in a continuous effort to provide the best service and hospitality in Kempinski Hotel Guiyang.We look forward to welcoming you back soon in the near future. Sincerely, Hotel Management Team
Guest User
Deluxe Room (2 beds)
Checked in Jan 2022
Travel with friends
12 Reviews
5.0/5
Outstanding
Posted on Jan 22, 2022
Mia,Lydia very good
Xiaoxingyunailvxing
Executive Deluxe Queen Room
Checked in Jul 2024
Family
32 Reviews
5.0/5
Outstanding
Posted on Jul 29, 2024
Five-star hotel, the service is also five-star! This time I came to Guiyang and stayed in two hotels. When I first arrived, I stayed in the Grand Cross Atour on June 29. The current price of a double bed is three times that of the end of June, so I came back to consider booking another hotel. The friend I met in Huangguoshu who stayed in Kempinski said it was good, so I also booked it. The hotel will respond quickly as long as you need pillows, water and bath towels, and the service is really good! We have been playing for a month and have a lot of luggage, and several concierges came to move our luggage for us. The breakfast is also diverse, and the dishes today and yesterday are also different, which means that they are all cooked on the same day. The swimming pool on the 6th floor of the hotel is a sports club, which is very professional and holds competitions. The service is full marks 💯, the facilities are well maintained, and the cleaning is very clean! Very suitable for parents and children! We took a taxi to Qingyun Road and the starting fee was 12 yuan. The location here is also good, and you can walk to Jiaxiu Tower. There are many foods next to the hotel, and there are snack streets all the way. Take-out is also very convenient!
Original TextTranslated by Google
6/17
Zhaoyubuchiyu
Executive Suite
Checked in Aug 2024
Solo travelers
51 Reviews
5.0/5
Outstanding
Posted on Aug 21, 2024
The room was clean and tidy, and the receptionist was very enthusiastic. I especially want to praise the two ladies, Seven and Candy, in the executive lounge. Their service was thoughtful, meticulous and quick, which added a lot of pleasure to the trip. In addition, the view of the suite was unbeatable. This time I stayed in the panoramic suite, which had a very good view and was worth recommending.
Original TextTranslated by Google
6/12
Response from Property: Dear guest, thank you very much for staying at Guiyang Kempinski Hotel and taking the time to share your stay experience. The hotel is located in the most prosperous area of ​​Guiyang city center, with convenient transportation and easy access to all directions. It is within easy reach of international shopping and entertainment centers and surrounded by local delicacies. It is your best choice for business trips and leisure travel!
Yangguangcanlan
Deluxe Panorama Double Room
Checked in Sep 2024
Couples
17 Reviews
5.0/5
Outstanding
Posted on Sep 7, 2024
The room has a nice view. The transportation is convenient. It's about 20 minutes' drive from the high-speed rail and the airport. The desserts in the executive lounge are good.
Original TextTranslated by Google
Guest User
Deluxe Double Room
Checked in Aug 2024
Couples
5 Reviews
4.6/5
Great
Posted on Sep 2, 2024
The service attitude is warm and thoughtful, the hotel is in a superior location with convenient transportation, complete facilities, and a good sanitary environment. The living experience is good, only a 10-minute walk from Jiaxiu Tower.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying at Guiyang Kempinski Hotel and taking the time to share your stay experience. The hotel is located in the most prosperous area of ​​Guiyang city center, with convenient transportation and easy access to all directions. It is within easy reach of international shopping and entertainment centers and surrounded by local delicacies. It is your best choice for business trips and leisure travel!
Alice_1818
Deluxe Room (2 beds)
Checked in Aug 2024
Family
25 Reviews
4.8/5
Amazing
Posted on Sep 3, 2024
I booked this hotel for my last night in Guiyang. It was quite expensive. I originally wanted to see the night view of Jiaxiu Tower from the top of the hotel, but the front desk said that all the rooms facing Jiaxiu Tower were fully booked and they could only give me a city view room. Breakfast was on the second floor, and I couldn't see Jiaxiu Tower either, so it was a pity. I suggest you stay at the Hunter Sofitel next door. The price is similar, but the lobby of that hotel is on the 55th floor and the restaurant is on the 56th floor, both of which offer perfect city views.
Original TextTranslated by Google
6/8
Response from Property: Dear guest, thank you for staying at Kempinski Hotel Guiyang and taking the time to share your stay experience. We are very sorry that this stay did not meet your expectations. Before your next stay, if you can inform us of your reservation information, we will arrange a high-floor room for you in advance. We value guests like you who constantly provide feedback to the hotel and urge the hotel to improve. We look forward to serving you again in the near future!
Guest User
Deluxe Room (2 beds)
Checked in Aug 2024
Family
15 Reviews
5.0/5
Outstanding
Posted on Aug 26, 2024
They thoughtfully upgraded us to a room with a better view. The view on the 46th floor is particularly beautiful. You can see Jiaxiu Tower. The bed is also very comfortable. The toilet is smart and the experience is great.
Original TextTranslated by Google
Anonymous User
Deluxe Room (2 beds)
Checked in Aug 2024
Travel with friends
19 Reviews
5.0/5
Outstanding
Posted on Aug 25, 2024
Excellent location💕6 minutes walk to Jiaxiu Building🎉 The exterior wall is black and the interior is white. Black and white, classic👍👍 High-rise, overlooking the whole view of Guiyang💕 Breakfast, Chinese restaurant👍👍
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying at Guiyang Kempinski Hotel and taking the time to share your stay experience. The hotel is located in the most prosperous area of ​​Guiyang city center, with convenient transportation and easy access to all directions. It is within easy reach of international shopping and entertainment centers and surrounded by local delicacies. It is your best choice for business trips and leisure travel!