Arrived at the hotel at one o'clock in the morning, there was a power outage within 5 minutes of check-in, and immediately collapsed. The front desk phone of the hotel could not be reached. The elevator was basically unattended. The elevator was also out of service. I dragged 4 large boxes from the stairs to the first floor with colleagues. Attitude is really speechless, walking to the lobby on the first floor is basically in a state of exhaustion and paralysis. In the big evening, I rebooked the Airport Apartment Hotel and rushed to the hotel in a very embarrassed taxi. After working at 3:30 in the morning, the service of the last hotel was the whole process. The personnel did not have any emergency measures. I would like to add that we did not stay at the hotel, and the hotel has not contacted us to refund the money, and the hotel has not given an explanation until now due to the extra charge of about 600 yuan incurred by the change of hotels. I hope Ctrip can give an explanation and severely punish bad businesses.
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