No.8 South Zhonghua Road, Nanming District, Guiyang, Guizhou, 550002, ChinaView Hotel Details
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Novotel Guiyang Downtown Guest Reviews
4.7/5
Outstanding
4125 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(4125)
Positive reviews(4024)
Reviews with photos/video(985)
Friendly front desk staff(517)
Easy to get around(325)
Located downtown(214)
Delicious breakfast(150)
Convenient for shopping(140)
Offers pick-up/drop-offs(120)
Has rooms for families(27)
Negative reviews(101)
Xunde
Superior Room-King
Checked in Feb 2025
Couples
4 Reviews
5.0/5
Outstanding
Posted on Mar 20, 2025
The hotel room is clean and nice just like the other Novotel hotels around the world. The buffet breakfast spread at The Square is reasonably good. The housekeeping staff did perform well in maintaining the room clean. There are many restaurants nearby the hotel, particularly the ‘underground’ (technically below the road junction) restaurants. The West Zhongshan Metro line 1 (Exit E) is about 7 minutes walk and then use Entrance D and Exit C of the underpass stairs/elevator to proceed to the Hotel passing Uniqlo and the restaurant with the hanging Panda. Will stay again at this hotel if visit Guiyang in future.
Response from Property: Dear guest, Thanks for choosing Novotel Guiyang Downtown and we are very glad to know that you are satisfied with the overall quality and service of the hotel and we are glad that you enjoyed your stay. Thanks again for your support and love of Novotel Guiyang Downtown and we sincerely hope you can come to our hotel next time.Wish you a happy life! Guest Service Center
JeffreyFoo
Superior Room-King
Checked in Feb 2025
Solo travelers
21 Reviews
5.0/5
Outstanding
Posted on Mar 6, 2025
nice hotel
Response from Property: Thanks for choosing Novotel Guiyang Downtown and we are very glad to know that you are satisfied with the overall quality and service of the hotel and we are glad that you enjoyed your stay. Thanks again for your support and love of Novotel Guiyang Downtown and we sincerely hope you can come to our hotel next time.Wish you a happy life!
kingsman 777
Superior Room-King
Checked in Feb 2025
Business travelers
19 Reviews
4.5/5
Great
Posted on Mar 29, 2025
Although the hotel is not very new, but it's clean and comfortable, internet is fast. Location is convenient.
Response from Property: Dear guest, Thanks for choosing Novotel Guiyang Downtown and we are very glad to know that you are satisfied with the overall quality and service of the hotel and we are glad that you enjoyed your stay. It is always a pleasure to receive positive feedback.I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thanks again for your support and love of Novotel Guiyang Downtown and we sincerely hope you can come to our hotel next time.Wish you a happy life! Guest Service Center
Guest User
Superior Room-King
Checked in Jan 2025
Couples
20 Reviews
5.0/5
Outstanding
Posted on Feb 4, 2025
Wonderful stay.The room is spacious and cosy.
The Shopping Mall is just across the street .
Response from Property: Thanks for choosing Novotel Guiyang Downtown and we are very glad to know that you are satisfied with the overall quality and service of the hotel and we are glad that you enjoyed your stay. Thanks again for your support and love of Novotel Guiyang Downtown and we sincerely hope you can come to our hotel next time.Wish you a happy life!
Suranee
Superior Room-King
Checked in Mar 2024
Solo travelers
18 Reviews
4.5/5
Great
Posted on Apr 20, 2024
Good location, staff helpful air-con not working, I try back to stay more 2 nights but they gave poor room near elevator and walk way. Exactly some staffs always say “I can’t speak English” that I think not kind attitude of job.
Response from Property: Thanks for choosing Novotel Guiyang Downtown and we are very glad to know that you are satisfied with the overall quality and service of the hotel and we are glad that you enjoyed your stay. Thanks again for your advice and we sincerely hope you can come to our hotel next time.Wish you a happy life!
CEL_L
Superior Room-Twin
Checked in Jun 2024
Couples
6 Reviews
5.0/5
Outstanding
Posted on Jul 28, 2024
Great location in the old town with walking access to most of great local cuisines.
The room is pretty big and cozy.
Response from Property: Thanks for choosing Novotel Guiyang Downtown and we are very glad to know that you are satisfied with the overall quality and service of the hotel and we are glad that you enjoyed your stay. Thanks again for your support and love of Novotel Guiyang Downtown and we sincerely hope you can come to our hotel next time.Wish you a happy life!
mimie
Superior Room-King
Checked in Apr 2024
Business travelers
734 Reviews
4.0/5
Very Good
Posted on May 28, 2024
Location, room comfort, hotel condition
I chose this hotel for its location. 2-night stay was a very pleasant experience: comfortable bed and pillows, courteous and helpful staff, clean and generous sized room, plus professional service, efficiency and tranquility for business travel. Recommended!
Response from Property: Dear guest,We very much appreciate your feedback regarding your stay at the Novotel Guiyang Downtown. It is always a pleasure to receive positive feedback.I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
CH0N65TER
Superior Room-Twin
Checked in Oct 2023
Business travelers
9 Reviews
5.0/5
Outstanding
Posted on Nov 22, 2023
Very good location at 大十字. Uniqlo and Adidas are just downstairs. Convenient if you need to get clothing for the weather. They have a gym at level 7 open for 24hrs
Response from Property: Dear guest,We very much appreciate your feedback regarding your stay at the Novotel Guiyang Downtown. It is always a pleasure to receive positive feedback.I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Guest Service Center
Francis Ling
Superior Room-King
Checked in Aug 2023
Solo travelers
6 Reviews
4.5/5
Great
Posted on Sep 20, 2023
Good location to stay in downtown Guiyang, near shopping and foods street. The nearest subway/metro is 10 mins away.
Response from Property: Thanks for choosing Novotel Guiyang Downtown and we are very glad to know that you are satisfied with the overall quality and service of the hotel and we are glad that you enjoyed your stay. Thanks again for your support and love of Novotel Guiyang Downtown and we sincerely hope you can come to our hotel next time.Wish you a happy life!
Guest User
Premier Deluxe Suite
Checked in Oct 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Dec 1, 2024
Karry was very good at communicating
Response from Property: 尊敬的賓客:您好!感謝您的滿分鼓勵!人生一場又一場的相遇,都是莫大的緣分,非常感謝您的支持,願在以後的旅程中,與您一起共度美好時光!此致,賓客服務中心 Guest Service Center
Guest User
Dulexe Business Room
Checked in Jun 2024
Couples
2 Reviews
4.0/5
Very Good
Posted on Aug 6, 2024
Great experience! Perfect location right in downtown.
Response from Property: Thanks for choosing Novotel Guiyang Downtown and we are very glad to know that you are satisfied with the overall quality and service of the hotel and we are glad that you enjoyed your stay. Thanks again for your support and love of Novotel Guiyang Downtown and we sincerely hope you can come to our hotel next time.Wish you a happy life!
Chen
Superior Room-King
Checked in Dec 2023
Business travelers
9 Reviews
5.0/5
Outstanding
Posted on Jan 9, 2024
This hotel is perfect, the service is amazing thanks to Amber Feng and Lucy at the front desk. They were friendly and eager to help. The hotel is clean and super convenient being at the city center. Will always stay here when I am in Guiyang!
Response from Property: Thanks for choosing Novotel Guiyang Downtown and we are very glad to know that you are satisfied with the overall quality and service of the hotel and we are glad that you enjoyed your stay. Thanks again for your support and love of Novotel Guiyang Downtown and we sincerely hope you can come to our hotel next time.Wish you a happy life!
Peter
Dulexe Business Room
Checked in Dec 2023
Solo travelers
22 Reviews
5.0/5
Outstanding
Posted on Jan 5, 2024
i was happy and satisfied with the overall experience with this hotel. i keep on coming back as the hotel is very good for me.
Response from Property: Thanks for choosing Novotel Guiyang Downtown and we are very glad to know that you are satisfied with the overall quality and service of the hotel and we are glad that you enjoyed your stay. Thanks again for your support and love of Novotel Guiyang Downtown and we sincerely hope you can come to our hotel next time.Wish you a happy life!
Guest User
Superior Room-Twin
Checked in Mar 2024
Couples
1 Reviews
4.2/5
Very Good
Posted on Apr 21, 2024
Except the air conditioning is so weak that the room is very warm.
Response from Property: Thanks for choosing Novotel Guiyang Downtown and we are very glad to know that you are satisfied with the overall quality and service of the hotel and we are glad that you enjoyed your stay. Thanks again for your support and love of Novotel Guiyang Downtown and we sincerely hope you can come to our hotel next time.Wish you a happy life!
Guest User
Deluxe City View Room
Checked in Apr 2023
Business travelers
4 Reviews
5.0/5
Outstanding
Posted on Jun 6, 2023
Hotel is situated in a busy area close to many malls. The staff is very friendly, Mr Jake Yang is especially helpful at the front desk.
The room has beautiful views of the city. Very big and spacious.
Highly recommend this hotel if visiting Guiyang.
Response from Property: Thanks for choosing Novotel Guiyang Downtown and we are very glad to know that you are satisfied with the overall quality and service of the hotel and we are glad that you enjoyed your stay. Thanks again for your support and love of Novotel Guiyang Downtown and we sincerely hope you can come to our hotel next time.Wish you a happy life!