The housing environment and facilities are good, but first, regarding the room type upgrade, the waiter said that there are rooms, and a leader said that the room is full and cannot be upgraded. I booked the room one month ago. Why can't I arrange it earlier? It is indicated in the order on Ctrip. Are the benefits of Ctrip members innumerable? Isn't Ctrip members bought by consumption?
Second, when booking the room, it was stated that there was coconut milk or coffee, but the hotel did not provide it or mention it when I checked out. I asked the clerk when I checked out and responded that there are no products! Is this how to fool consumers.
Of course, the hotel environment is still good. I hope that the hotel will strengthen its management and be true to the word! ! !
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