Reviews of Qianling Grand Hotel

Response from Property: 尊敬的客人，能被您稱為“寶藏酒店”真是莫大的榮幸，太感謝了！很高興為您升級的房間能讓您住得更舒心，我們的設施和環境能得到您的認可，倍感鼓舞。步行五分鐘到黔靈山公園的便利，加上退房時保安大哥能幫上忙，這些都是我們應該做的。您提到的“人性化服務”是我們一直努力的方向，我們會繼續保持，讓每一位家人都感受到温暖。期待您下次再來探寶！祝您旅途愉快！

Response from Property: 尊敬的客人，收到您的滿分好評，我們倍感榮幸！很高興能為您的旅途提供舒適的住店體驗，環境得到您的認可讓我們備受鼓舞。特別感謝您對前台2號小姐姐的表揚，她的熱情周到和景點介紹能為您帶來便利，是我們最大的快樂。我們會將這份鼓勵轉達給她，繼續用真誠的服務迎接每一位家人。期待您下次再來，祝一切順利！旅途愉快！

Response from Property: 尊敬的客人，感謝您的細心分享！很高興我們優越的地理位置為您的旅途帶來了便利，步行幾分鐘就能到黔靈山公園，旁邊還有農貿市場可以感受當地生活氣息，這確實是很多客人的心頭好。感謝您對停車場及停車票服務的認可，讓您出行無憂是我們應該做的。期待您下次再來，繼續探索爽爽的貴陽！祝您旅途愉快！

Response from Property: Thank you very much for your detailed review. We are very happy to hear your satisfactory feedback about your accommodation experience! This is the goal we are constantly striving for. We will continue to uphold the service concept of "customer-oriented" and provide you with better quality and cost-effective accommodation options. Thank you again for your valuable comments and your support and trust in our hotel! We look forward to providing you with a warm and comfortable accommodation experience again on your next trip. I wish you a happy life and a pleasant journey.

Response from Property: 非常感謝您的細緻點評，我們很高興聽到您對住宿體驗的滿意反饋！這是我們不斷努力追求的目標。我們將繼續秉承“以客為尊”的服務理念，為您提供更加優質、性價比高的住宿選擇。再次感謝您的寶貴評論和對我們酒店的支持與信任！我們期待在您的下一次旅行中，再次為您提供温馨、舒適的住宿體驗。祝您生活愉快，旅途愉快

Response from Property: 非常感謝您的細緻點評，我們很高興聽到您對住宿體驗的滿意反饋！這是我們不斷努力追求的目標。我們將繼續秉承“以客為尊”的服務理念，為您提供更加優質、性價比高的住宿選擇。再次感謝您的寶貴評論和對我們酒店的支持與信任！我們期待在您的下一次旅行中，再次為您提供温馨、舒適的住宿體驗。祝您生活愉快，旅途愉快

Response from Property: Dear Guest, Thank you for choosing to stay at our hotel, and we sincerely apologize for your unsatisfactory experience. Regarding the issues you mentioned: 1. Construction at the entrance: Currently, the area around Qianling Mountain Park is undergoing municipal road upgrades. After the renovations are completed, the surrounding environment will be greatly improved, and you will have a better experience next time. We have tried our best to mitigate the inconvenience caused by the construction, such as providing timely reminders on OTA platforms, offering earplugs in your room, and setting up detailed signs along the construction fence… It was our oversight that we were unable to alleviate your inconvenience in a timely manner; 2. Room size: The 16-21 square meter standard room you booked is our basic room type, clearly indicated on our website/booking page, but we regret that it did not meet your expectations. For future stays, please contact the front desk, and we will recommend a more spacious room option for you. Your feedback is very important to us, and we will continue to optimize our services. We look forward to your next visit and wish you a pleasant journey!

Response from Property: First of all, we sincerely apologize for any inconvenience or trouble you experienced during your recent stay. We are deeply sorry for the noise from government construction, which was also noted on the hotel booking interface. We understand that as your warm haven during your trip, we have failed to meet your service expectations. Regarding the staff issues you mentioned, we will verify the situation and strengthen staff training. This is a significant reminder and impetus for our work. We sincerely thank you for your feedback and suggestions; your valuable opinions are the driving force behind our continuous improvement. We look forward to having the opportunity to serve you again in the future and demonstrating our changes and progress through concrete actions.

Response from Property: [Free parking] [50 meters from Exit C of the subway station] [Entrance of Qianlingshan Park] Thank you for choosing Guiyang Qianling Hotel and having a satisfactory stay experience, and thank you for your affirmation of the hotel. Guiyang Qianling Hotel is strategically located, adjacent to the natural oxygen bar Guiyang Qianlingshan Park. It has a quiet environment and convenient travel. Metro Line 3 has been opened, and the exit is fifty meters away from the hotel door, making your travel more convenient and faster. Safe and comfortable, with plenty of delicious food. Cleanliness, tidiness, sanitation, safety and enthusiasm have always been the focus of hotel training. Paying attention to guest experience and providing guests with meticulous and thoughtful services is also the direction we have been striving for. I hope your review can be seen by more customers, and you are welcome to visit again.

Response from Property: First of all, we would like to express our deepest apologies for the inconvenience and trouble you have experienced during your recent stay. We are fully aware that as a warm harbor during your journey, we have failed to meet the service standards you expect. This is a great encouragement and warning to our work. We sincerely thank you for your feedback and corrections this time. Your valuable opinions are the source of motivation for our continuous improvement and improvement. We look forward to having the opportunity to serve you again in the days to come and prove our changes and progress with practical actions.

Response from Property: [Free parking] [50 meters from Exit C of the subway station] [Entrance of Qianlingshan Park] Thank you for choosing Guiyang Qianling Hotel and having a satisfactory stay experience, and thank you for your affirmation of the hotel. Guiyang Qianling Hotel is strategically located, adjacent to the natural oxygen bar Guiyang Qianlingshan Park. It has a quiet environment and convenient travel. Metro Line 3 has been opened, and the exit is fifty meters away from the hotel door, making your travel more convenient and faster. Safe and comfortable, with plenty of delicious food. Cleanliness, tidiness, sanitation, safety and enthusiasm have always been the focus of hotel training. Paying attention to guest experience and providing guests with meticulous and thoughtful services is also the direction we have been striving for. I hope your review can be seen by more customers, and you are welcome to visit again.

Response from Property: First of all, we would like to express our deepest apologies for the inconvenience and trouble you have experienced during your recent stay. We are fully aware that as a warm harbor during your journey, we have failed to meet the service standards you expected. This is a great spur and warning to our work. We sincerely thank you for your feedback and suggestions. Your valuable opinions are the source of motivation for our continuous improvement and enhancement. We look forward to having the opportunity to serve you again in the future and to demonstrate our changes and progress with practical actions.

Response from Property: [Free parking] [50 meters from Exit C of the subway station] [Entrance of Qianlingshan Park] Thank you for choosing Guiyang Qianling Hotel and having a satisfactory stay experience, and thank you for your affirmation of the hotel. Guiyang Qianling Hotel is strategically located, adjacent to the natural oxygen bar Guiyang Qianlingshan Park. It has a quiet environment and convenient travel. Metro Line 3 has been opened, and the exit is fifty meters away from the hotel door, making your travel more convenient and faster. Safe and comfortable, with plenty of delicious food. Cleanliness, tidiness, sanitation, safety and enthusiasm have always been the focus of hotel training. Paying attention to guest experience and providing guests with meticulous and thoughtful services is also the direction we have been striving for. I hope your review can be seen by more customers, and you are welcome to visit again.

Response from Property: [Free parking] [50 meters from Exit C of the subway station] [Entrance of Qianlingshan Park] Thank you for choosing Guiyang Qianling Hotel and having a satisfactory stay experience, and thank you for your affirmation of the hotel. Guiyang Qianling Hotel is strategically located, adjacent to the natural oxygen bar Guiyang Qianlingshan Park. It has a quiet environment and convenient travel. Metro Line 3 has been opened, and the exit is fifty meters away from the hotel door, making your travel more convenient and faster. Safe and comfortable, with plenty of delicious food. Cleanliness, tidiness, sanitation, safety and enthusiasm have always been the focus of hotel training. Paying attention to guest experience and providing guests with meticulous and thoughtful services is also the direction we have been striving for. I hope your review can be seen by more customers, and you are welcome to visit again.