elaine
September 9, 2023
My room was no great, the fan to the ac/heater was constantly running, even though the gauge was completely off. I tried many times to fix and to no avail, did any instructions work. I called the front desk and the front desk person came to my room at 1:30 a.m. and also tried to fix the fan. She could not. She told me that a manager would be informed and that I could receive a discount. I haven't received that. She also offered to help me move to the last available room, outside. I declined to be moved at that early time. The fan was so loud I could not hear the TV or the alarm sounding. Next time call in a maintenace person to fix it.