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Explore honest ratings and real traveler reviews to help you find the perfect stay
9.3/10
Great
JJasem AThe location of the hotel is excellent and very convenient for exploring Madrid. Check-in was swift and efficient, with great service from Daniel, which set a positive tone upon arrival. Check-out was also smooth and well handled.
The breakfast area and service were good but could use some improvement, both in organization and attentiveness.
Concierge service was good.
All front desk staff, bellboys, and door staff were excellent.
Unfortunately, the overall experience was significantly impacted by the condition of the room/bathroom. Housekeeping services and room cleanliness were extremely poor, to the point that it ruined what could have otherwise been a pleasant stay. Cleanliness is a top priority for me and my family and one of the main reasons we choose 5-star hotels, and in this regard, the hotel fell far short of expectations.
This was particularly disappointing given that we had communicated with the hotel prior to check-in, yet the issue was not addressed despite the repeated and daily requests!
I will not go into details nor post pictures out of respect, and just I hope that the hotel will pay attention to this.
While some departments clearly made an effort, the lack of basic room cleanliness overshadowed those positives and ultimately defined the experience.
Hotel near Madrid City Center, Madrid 97.5% of visitors choose this area
Price per night from:US$463
9.3/10
Great
AancoheBeautiful hotel, warm and considerate service staff, delicious breakfast, great location, within walking distance to the Royal Palace of Madrid, Puerta del Sol, and even Retiro Park. The car rental company has a store in the underground garage of Plaza de España. You can pick up the car there. It's only a 500-meter walk, everything is perfect, and it's worth coming back. That day I went to the rooftop swimming pool and unexpectedly met a handsome foreigner waiter who spoke Mandarin better than me😄. There was also a Chinese girl in the restaurant who was enthusiastic and capable; if the price is acceptable, there is nothing to worry about.
Hotel near Madrid City Center, Madrid 97.5% of visitors choose this area
Price per night from:US$360
9.1/10
Great
VVinci7788Excellent stay, just as expected from this brand. I upgraded to a higher floor and bigger room for a small fee and really enjoyed the room; spacious, stylish, spotless, and with very comfortable bedding and pillows. The in-room entertainment was great, with a soundbar for Chromecast/YouTube, plus the option to request a turntable or guitar at no extra cost, which was a fun touch.
I didn’t use the pool, bar, or restaurant since I preferred exploring the many great dining options within a 5–10 minute walk. The hotel’s location is good: very walkable to Atocha Station (my main reason for choosing it) and close to the city’s three major museums. For getting into town, buses are generally more convenient as the nearest metro is Line 1; for Line 3 (Lavapiés) it’s a short walk, but the route is lively with plenty of restaurants and bars along the way.
Hotel near Madrid City Center, Madrid 97.5% of visitors choose this area
Price per night from:US$126
9.0/10
Great
LLatuoweiyawanglanI stayed at this hotel for three consecutive nights. The room was very spacious and comfortable, and there was a supermarket conveniently located right outside. A particular highlight was their underground parking garage: the entry and exit points were very wide, allowing even large vehicles to maneuver in and out smoothly, and the parking spaces themselves were very generously sized. The only minor downsides were that the hotel facilities felt a bit dated, and the shower water pressure was quite low. However, the breakfast was excellent, offering a wide variety of choices. Overall, everything else was great – it was clean and the service was good.
AAmyazmiIt is conveniently located opposite Atocha station.
2 pax to a room max however a nice feel for small family. Housekeeping is excellent and staff are friendly.
Being near a train station means lots of walkable amenities around you.
Just next to McDonald’s, great local eateries and halal establishments. Also easy to walk to Plaza Mayor and St Miguel. Great for first timer to Spain.
You won’t starve if you are lazy to go far especially I’m winter period ! And many more, check them out!
Hotel near Madrid City Center, Madrid 97.5% of visitors choose this area
Price per night from:US$126
8.8/10
Very Good
SShra124I really like the location of the hotel.It's very friendly very near to the main attractions of the city. I like the food which is available there in the drinks that are freshly made and served. The hotel rooms are very clean and it is all well maintained. There's always someone available at the reception. It is like 24 hours availability. For any person, so in case of anything, you can just go in, check with them
Hotel near Madrid City Center, Madrid 97.5% of visitors choose this area
Price per night from:US$124
8.7/10
Very Good
GGajdosanThe hotel is very close to the metro system, which makes it convenient for getting around the city. The design is truly interesting – each floor has a different style, which makes the hotel unique and fun to explore. The staff are friendly, helpful, and always ready to assist. Breakfast is decent with a good selection.
However, due to the focus on design, some comfort and functionality are a bit sacrificed. We stayed on the 3rd floor, which is quite dark. The room itself felt small because of the large marble table and fixed bench that take up a lot of space and can’t be moved. The pillows are also quite unusual and could definitely be more comfortable.
Overall, it’s a stylish and memorable place, especially for design lovers, but travelers looking for a more practical and cozy stay might find it less comfortable.
SSS TripsBit hard to get to/from the airport they do have shuttle services but its a lil tricky navigating the site plus they are only available between certain hours of the day.
Its in the middle of nowhere. Just industrial area and other hotels. Which forces you to dine in, breakfast is decent, but dinner was bad. Feel like the food in general is cheap, but charged at a premium. Poor quality ingredients for what you are paying for. I dont expect a mcchicken burger at 18euro. I expect a real chicken breast. Not mechanical blended meat. Other than that the place is actually really nice. Im a fan of that Scandinavian minimal look. Next time i would actually still stay here but just taxi to a nearby restaurant or uber eats some nicer food instead of dining in. Staff were lovely and helpful. Decent gym too. They need slightly heavier weights but you can get a good work out with thats there. I may of got swindled as I ordered a double and they put the singles together. I didnt want to make a fuss but look out for that.
GGuest UserAlthough there is a big pit in front of the door, it is worth recommending:
Convenient transportation, near Chamartin subway and train station,
Sumptuous breakfast, breakfast is very important for people on business trips
Good hygiene, actually newer than the hotel promotional pictures
The room is not small, much larger than most hotels in Europe.
Compared to three stars, I am willing to give it four stars.