HAENAM126 OCEANO HOTEL

The hotel is so remote that there's really nothing around. If you're not going to eat dinner at the hotel, it might be better to bring food with you. The hotel check-in process could use some tweaking. There are a lot of people checking in, but only two staff members. There's no order, and you don't even know who's there first, so you might get cut in line.

It was quiet, clean, and friendly. I loved it. Aside from rental cars, transportation from Mokpo is limited. I wish they offered a shuttle bus. 👍👍👍

The swimming and food were good, but it was a shame that dinner was set and there was no buffet.

The hotel's location right on the oceanfront made for a stunning ocean view and sunset. It's a bit remote, so there aren't any nearby amenities, but the quiet environment was perfect for enjoying nature. The staff were friendly, and while the breakfast wasn't fancy, it was clean and delicious. I'd love to return.

It was so nice to have a panoramic view of the ocean

Except for the distance, I think it's a really great place. First of all, all the rooms had amazing ocean views, and the views were truly spectacular from anywhere. The sunset was especially beautiful, so I think almost all the guests came out to see it. ^^ It's a bit disappointing that there aren't any other accommodations nearby. Since there aren't many options for dining, you can either use the convenience store, the hotel restaurant, or buy something to eat and go.

All hotel amenities are provider-centric, not user-centric. The parking lot itself is made of blocks embedded in grass, not asphalt or cement. This means you're essentially forced to unload and park at the hotel entrance. The hotel hallways are carpeted, which may be a noise-reducing advantage, but is highly susceptible to pollution and dust. The swimming pool is open for one-night stays at 10 a.m. the next day. Considering the 11 a.m. checkout time, is it really safe for women to use it? Looking at hotels in Haeundae and Gwangalli, most are open from 6 a.m. to 8 a.m., never past 9 a.m. Of course, the pool requires a lifeguard on duty at all times. Considering the hotel's location in Haenam, staffing and shuttle services are often insufficient for flexible working hours compared to metropolitan areas. However, such issues are understandable in a neighborhood motel or a two-star hotel, but forcing customers to feel uncomfortable for such reasons seems unbecoming of a four-star hotel. I hope to become a user-centered hotel rather than a supplier-centered hotel.

The location was a bit disappointing, but the view was amazing, so it was a great stay. Since we were coming from Daegu, we had a tight schedule, so we planned to check in and head to the pool, but instead, we watched the sunset in our room, washed up, and discharged our batteries. I think I'll come back here again next time I'm in the area.