Building 1, Evergrande Haikouwan II, No.3 Haitang Road, Longhua District, Haikou, Hainan, ChinaView Hotel Details
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Garden Apartment Hotel Haikou Bay Guest Reviews
4.6/5
Very Good
1475 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(1475)
Positive reviews(1441)
Reviews with photos/video(222)
Nice sea view(146)
Friendly front desk staff(125)
Delicious breakfast(63)
Close to beach(34)
Stayed multiple times(18)
Awesome kitchen(10)
Delicious buffet(8)
Has play area for children(6)
Negative reviews(34)
Guest User
2-Bedroom Sea-view Suite
Checked in Jan 2024
Family
1 Reviews
3.5/5
Posted on Feb 16, 2024
Great location facing the ocean. The hotel lobby is dirty with flies on furniture and carpet. The hotel lobby is dimly lighted to save money and gave out an impression that the hotel's business is declining and hard to survive, which hurts its business.
The buffet is pretty good
Response from Property: Dear guest, hello! Thank you for your suggestions, we will continue to strengthen the hygiene and cleaning, sincerely look forward to your visit again!
Guest User
Sea-view Double Room
Checked in Jan 2023
Solo travelers
13 Reviews
3.5/5
Posted on Feb 22, 2023
The location was not ideal for the purpose of my vacation. It was difficult to determine from the online information available, if there was a beach nearby. There wasn’t. It was also frustrating that the swimming pool was closed given that there was not swimming beach nearby. There is a supposed to be a spa in the hotel but it was no longer available. A fitness room still exists and looked well equipped. Aside from this, the staff were friendly and a couple of the staff spoke enough English to take care of my needs. The buffet breakfast was excellent and the cleaning staff did an excellent job of cleaning my room. It was convenient to have laundry facilities in the room given that my stay was 14 days long. If you’re in Haikou for business, then I give this hotel high marks. I was on vacation so it wasn’t the ideal hotel.
Response from Property: Dear guests, We regret that you could not have a full score of the check-in experience, sorry for the inconvenience caused to you, sincerely look forward to your visit again!
Comer the roamer
Garden-view Double Room
Checked in Dec 2022
Travel with friends
49 Reviews
4.7/5
Amazing
Posted on Jan 16, 2023
The hotel was a little difficult for my DiDi driver to find at first, but it was worth the view in the end. The gym was huge and had ample equipment for me to get a good workout! The staff was amazing, I had accidentally left my phone in a DiDi car at the front desk was able to help me track the phone down and get it back the next day! It was a real life saver.
Response from Property: Dear guests, thank you for your choice of Haikou Bay Hengda Yige Vacation Apartment and your recognition. We sincerely look forward to your visit again
Guest User
Garden-view Double Room
Checked in Dec 2022
Couples
1 Reviews
3.5/5
Posted on Jan 16, 2023
Nice view, clean room but it smelt a lot like urine every time we took a shower which is not pleasant. I am presuming other guests are peeing in the shower!
Friendly staff and extensive breakfast.
Response from Property: Dear friends, I am very sorry that I did not bring you the expected check-in experience, and I put forward valuable suggestions. We have solved your problems immediately and look forward to your next visit
Jeanri
2-Bedroom Sea-view Suite
Checked in May 2023
Family
10 Reviews
5.0/5
Outstanding
Posted on Jul 4, 2023
Clean, big fridge, beautiful views and friendly staff!
Response from Property: Thank you for your support and look forward to seeing you again
RivazSingh91
Sea-view Double Room
Checked in Aug 2023
Other
2 Reviews
5.0/5
Outstanding
Posted on Sep 29, 2023
Very helpful and friendly staff.
Response from Property: Thank you for choosing our hotel and we look forward to seeing you again!
Guest User
Garden-view Double Room
Checked in Jun 2022
Business travelers
4 Reviews
2.0/5
Posted on Jul 31, 2022
No visa acceptance
Hairs on the sofa and strong smell of humidity. It was not clean and my colleague got same feeebacks as we rent 2 other rooms.
Live band at the bar frontin the hotel so before 11PM very noisy
Had to ask 4 times for 2 days about finaly getting an iron (not in the bedroom)
The only thing "good" was the breakfast
You can find way better hotel at same price in Haikou.
Response from Property: Dear guests! I'm very sorry that it didn't bring you the expected check-in experience and put forward valuable suggestions. We will improve the quality service and room hygiene quality according to your feedback. I hope you can choose our Egarden Apart' Hotel, Haikou Bay next time to provide you with better service!
Guest User
Sea-view Twin Room
Checked in Nov 2021
Travel with friends
42 Reviews
2.7/5
Posted on Jan 24, 2022
First of all, an oven didn’t work, secondly, the light didn’t work everywhere. We had to ask for help. I guess it’s not good enough to be a hotel with four stars.
Response from Property: Dear friends! I'm sorry I didn't give you a perfect holiday experience. Please accept our most sincere apologies here. With your feedback, we will gradually improve and improve it. Sincerely look forward to your coming again and wish you a happy life!
Bukeledeeryue
Garden-view Double Room
Checked in Apr 2023
Travel with friends
7 Reviews
5.0/5
Outstanding
Posted on May 17, 2023
very good
Response from Property: 尊敬的賓客,感謝的支持與肯定,真誠期待您再次光臨!
Guest User
Garden-view Twin Room
Checked in Dec 2024
Other
10 Reviews
5.0/5
Outstanding
Posted on Jan 14, 2025
The room is spacious and bright, the balcony has a wide sea view, the waiter cleans every day, although the facilities are old, it does not affect the use, it feels like home, I have stayed here many times, recommended!
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Guest User
Sea-view Double Room
Checked in Nov 2024
Solo travelers
4 Reviews
4.2/5
Very Good
Posted on Jan 1, 2025
I liked the location, you can walk along a very long embankment. The view from the balcony is on the bay and skyscrapers, the bridge is super.
Original TextTranslated by Google
Response from Property: 親愛的朋友,您好!在您的讚美下我們會精益求精,您的滿意是我們最大的責任與榮幸,您的到來肯定是我們不斷進步的動力與方向。海口灣的小夥伴們期待您的下次光臨!
Guest User
Suite - 2-Room, Garden-View
Checked in Nov 2024
Family
11 Reviews
5.0/5
Outstanding
Posted on Dec 13, 2024
Mr. Zhang at the front desk helped us upgrade to a sea view suite for free. Both balconies have sea views and a swing. The air conditioner is very warm. The room is very comfortable. The breakfast vegetables are fresh and there is also a noodle and rice noodle cooking service. Thank you
Original TextTranslated by Google
Response from Property: 親愛的客人,您好!感謝您的點評,在您的讚美下我們會精益求精。非常感謝您選擇入住我們逸閣度假公寓並分享您的入住體驗,您的滿意是我們最大的責任與榮幸,您的到來及肯定是我們不斷進步的動力與方向。期待您下次光臨!
Guest User
Garden-view Double Room
Checked in Nov 2024
Couples
4 Reviews
5.0/5
Outstanding
Posted on Dec 9, 2024
This hotel has a great view, with a first-line sea view. When I checked out and was on my way back from the hotel, the front desk called to tell me that I had left a ring behind. Then I realized that my wedding ring was no longer on my hand. I am very grateful that the hotel staff are very professional.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your affirmation of us. I am very happy to read your sincere review. "Perfect every detail and surprise every customer" is our goal and purpose. We also hope that you can give us more comments and suggestions. , only in this way can we reach a higher level! Let more friends who come from afar experience more beautiful memories at Yige Apartment. Yige Apartment will no longer be your transit station to the next attraction! Looking forward to your stay again.
Guest User
Garden-view Twin Room
Checked in Oct 2024
Solo travelers
14 Reviews
5.0/5
Outstanding
Posted on Dec 1, 2024
Not bad, very quiet at night and slept soundly, jogging in the morning facing the sunrise, looking at the sea, and coming back to have a satisfying buffet breakfast. The check-out lady gave me a pen. The trip ended perfectly.
Original TextTranslated by Google
Response from Property: Hello dear friends! We are very glad that you are satisfied with the facilities and rooms of Yige Apartment. The apartment is currently undergoing promotions for rooms. You can also follow us at any time to learn more about promotions. Let's book better rooms and better prices. To provide you with an unforgettable hotel experience. Wish you a happy life!
Guest User
Garden-view Double Room
Checked in Oct 2024
Other
2 Reviews
5.0/5
Outstanding
Posted on Nov 26, 2024
The hotel unit has a good environment, the lobby is quite grand, the park environment is good, and there is a first-line sea view. The swimming pool is not open and is still being repaired after the typhoon. The staff is also very nice and the service is timely.
Original TextTranslated by Google
Response from Property: Hello, dear friend! Under your praise, we will strive for excellence. Your satisfaction is our greatest responsibility and honor. Your arrival is definitely the driving force and direction for our continuous progress. Haikou Bay friends are looking forward to your next visit!