InterContinental Hotels HAIKOU SEAVIEW by IHG

This was my second stay here, and everything was incredibly smooth, thanks to our butler Jenny. The hotel's location is excellent, close to Qilou Old Street and Cloud Cave Library, and right next to Century Bridge, offering expansive sea views. The breakfast was also very good. I'll definitely come back if I get the chance.

The hotel faces the bay, offering a first-class view. This stay was perfect, and I must particularly commend Evelyn and all the hotel staff! During check-in, Evelyn was enthusiastic, professional, and promptly responsive. She proactively helped us coordinate the room type and location, and her efficient and thoughtful service made us feel incredibly welcome throughout. The room was clean and tidy with excellent natural light. The bedding was soft and comfortable, the bathroom had a separate wet and dry area, and all amenities were well-stocked and neatly arranged. The soundproofing was superb, making for a very comfortable stay. The hotel's overall environment is elegant, the public areas are clean and orderly, and service is quick to respond. Housekeeping was timely and meticulous, showing attention to every detail. The service was standardized yet warm, and Evelyn's professionalism and kindness truly made us feel at home. Highly recommended, I will definitely choose this place again for my next trip!

This is my go-to hotel, and the overall service is excellent, as is the cleanliness. Our personal butler, Jenny, was incredibly efficient and always ready to help with any questions. I especially love the Cai Feng Lou restaurant; the breakfast there is fantastic.

Excellent Stay | Haikou Hualuxe Intercontinental: The Two-Bedroom Suite is a Must-Book! This time, I checked into the Haikou Hualuxe Intercontinental and stayed consecutively in a one-bedroom and a two-bedroom ocean-view suite. It truly deserves five stars! 🌊 The hotel is incredibly close to the sea with stunning views. You can walk to the mall in 5 minutes, where you can find all sorts of authentic Hainanese local specialties – so convenient. My favorite perk was the breakfast! You get access to both the executive lounge upstairs and the coffee shop downstairs, offering a wide variety of choices that don't repeat. No need to queue, and you can enjoy authentic Hainanese flavors, which instantly boosts your happiness. The service was top-notch throughout; the staff were enthusiastic and attentive, always ready to help, making for a very comfortable experience. The two-bedroom suite is perfect for families or friends traveling together; the space is ample and thoughtfully decorated. The one-bedroom suite offers privacy and comfort, with incredibly soft and comfortable bedding that guarantees a great night's sleep. The surrounding environment is quiet yet convenient. Overall, the experience was perfect, and the value for money is excellent. I'll definitely choose this hotel again next time I'm in Haikou!

Our stay was fantastic! The hotel was clean and comfortable, with excellent facilities, including a pristine swimming pool. Being within walking distance to the beach was a huge plus, making getting around super convenient. A special shout-out to the front desk lady for her incredibly thoughtful service. She proactively shared useful travel tips, discount vouchers, and the shuttle schedule. Her meticulous and considerate arrangements made us feel completely at ease and truly warmed our hearts.

The service was excellent, from the gentleman directing parking at the entrance to our online concierge, Jenny, who was very nice. The room, outdoor pool, and breakfast were all quite good. If I had to pick a downside, the air conditioning in the lobby and restaurant wasn't quite strong enough, making it a bit warm.

The room was very clean and quiet. I loved the placement of the bathtub. Since it was my birthday, the hotel prepared a birthday greeting for me. The breakfast was quite good, and I also liked the pool. The bar had a good view, but there were mosquitoes.

We got a free room upgrade, and the view was absolutely stunning. The ocean and city lights blended beautifully. The room itself was quite modern and very comfortable. Breakfast offered a wide variety of options, and the staff were all incredibly friendly and welcoming.

Upon entering the room, I was hit with a strong musty smell. Customer service sent an air purifier, but it didn't do much good; the smell was still strong when I returned. For breakfast, you have to find a seat yourself, and the staff won't ask what you'd like to drink. However, if a waiter seats you, they do ask. Such a difference in treatment! The breakfast selection looked plentiful, but everything tasted awful, which was very disappointing! I had just stayed at the Intercontinental Group's Voco in Sanya, and truly, sometimes it's better not to compare.