Guest User
February 14, 2024
Advantages:
1. The traditional executive business hotel has been renovated, and the overall quality is neat, clean and cost-effective
2. The executive room is not newly renovated, there is no decoration smell, but it is a bit musty (the room on the shady side near the parking lot)
3. The arrival time on the first day was early in the morning, and the male receptionist at the front desk was warm and polite
4. The attitude of the housekeeping staff was very good, and I hope to maintain it
5. 2 bottles of water are given every day
6. Breakfast is the highlight, the restaurant environment is bright, the facilities are clean and upscale, the food variety is diverse, the Hainan noodles are very good, and the restaurant service staff are warm and thoughtful
Worth improvement:
1. The elevator lighting is too dim, and there is no improvement after talking to the front desk. I don’t understand why the elevator lighting is so dim
2. The elevator carpet is not clean and needs to be cleaned frequently
3. The front desk staff surnamed Wu cannot be said to have a bad attitude, but he is not enthusiastic, and the guests say thank you, but never respond, and the same is true when answering the phone. The guests say thank you, and the response is only "um"
4. The swimming pool and hot spring are clearly stated in the notice in the lobby, and guests are free, but when asked, the front desk just perfunctorily responded that it is being cleaned. If you don't want customers to use it, don't make it public, just make it clear that they can't use it.
Original TextTranslation provided by Google