SKYBIRD Hotel

SKYBIRD Hotel Reviews

SKYBIRD Hotel

NO.9 Haixiu East Road, Longhua District, Haikou, Hainan, ChinaView Hotel Details
SKYBIRD Hotel
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SKYBIRD Hotel Guest Reviews

4.7/5
Outstanding
3107 Reviews
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(3107)
Positive reviews(3068)
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Tasty coffee(549)
Friendly front desk staff(342)
Tasty food(288)
Easy to get around(181)
Would stay again(73)
Perfect for business trips(61)
Located downtown(61)
Negative reviews(39)
elicia
Business Class King Room
Checked in Mar 2025
Solo travelers
2 Reviews
5.0/5
Outstanding
Posted on Apr 18, 2025
Price affordable for solo travelling. Hotel was clean comes with free coffee or tea per day. Duct ventilation was not very good. But when i came back at night smoking smell is gone. Location is good but need to walk out abit for taxi to fetch you as the hotel is facing a dead end.
Response from Property: 尊敬的賓客:您好!感謝您選擇下榻海口SKYBIRD嘉虹酒店,感謝您的入住點評。您打車直接定位嘉虹酒店南停車點司機是可以開車到酒店門口接您的,您在打車時有問題也可以讓前台服務員協助您處理。 期待您的再次光臨!酒店總經理:JulieDu
KIM SOON
Business Class King Room
Checked in Feb 2025
Couples
6 Reviews
3.7/5
Posted on Apr 2, 2025
Hotel service is good, washing machines provided free and room is clean. Hotel location near shopping area.
Response from Property: Dear guests: Hello! Thank you for choosing to stay at Haikou SKYBIRD Jiahong Hotel and thank you for your review! There is a free self-service laundry room and a gym on the third floor of the hotel. The laundry room has two drum washing machines and two dryers. We also provide laundry detergent, softener and other toiletries for guests who need laundry, providing convenient accommodation conditions for all kinds of business travelers! I look forward to meeting you next time! Hotel General Manager: JulieDu
Ashes luk
Business Class King Room
Checked in Feb 2025
Family
3 Reviews
4.7/5
Amazing
Posted on Mar 28, 2025
Beautiful and clean hotel with free commercial washing machine and dryer. Nothing much to walk nearby, but it is a 5-15min drive away from most tourist attractions. Great for family stay.
Response from Property: Dear guests: Hello! Thank you for choosing to stay at Haikou SKYBIRD Jiahong Hotel and thank you for your review! There is a free self-service laundry room and a gym on the third floor of the hotel. The laundry room has two drum washing machines and two dryers. We also provide laundry detergent, softener and other toiletries for guests who need laundry, providing convenient accommodation conditions for all kinds of business travelers! I look forward to meeting you next time! Hotel General Manager: JulieDu
CS
Business Class King Room
Checked in Jan 2025
Couples
23 Reviews
4.5/5
Great
Posted on Feb 21, 2025
Nice place to stay. Although there was a pair of earplugs in the room, meant for sleepers to avoid the noise from the road, it wasn't necessary. Coffee served at the lobby, with one cup only daily was nice. Washing machine and dryer are available. Recommended to stay.
Response from Property: Dear guests: Hello! Thank you for choosing to stay at Haikou SKYBIRD Jiahong Hotel and thank you for your review! There is a free self-service laundry room and a gym on the third floor of the hotel. The laundry room has two drum washing machines and two dryers. We also provide laundry detergent, softener and other toiletries for guests who need laundry, providing convenient accommodation conditions for all kinds of business travelers! I look forward to meeting you next time! Hotel General Manager: JulieDu
Mr Zephyr
Comfortable Single Room
Checked in Jan 2025
Solo travelers
4 Reviews
5.0/5
Outstanding
Posted on Feb 23, 2025
Excellent stay throughout my trip in haikou. Very clean and super friendly staff free daily coffee to reedem at counter level 1 cafe.💯👍 will consider to stay again if I return to 海 南
Response from Property: Dear guest: Hello! Thank you for choosing to stay at Haikou SKYBIRD Jiahong Hotel, and thank you for your review! Coffee is our specialty. Although we are not a professional coffee shop, we can produce delicious coffee. You can choose the beans for hand-brewed coffee. If you come by yourself, we also provide a hand-brew station. We look forward to your next visit! Hotel General Manager: JulieDu
Jorden
Comfortable Single Room
Checked in Dec 2024
Solo travelers
12 Reviews
4.7/5
Amazing
Posted on Jan 20, 2025
A pleasant hotel! Everything looks quite new. Comfortable bed (I especially liked that there is a choice between regular pillows and memory foam pillows). Good value for money (especially compared to hotels in Sanya where I am now and where hotels in this price range seem much lower quality). Friendly staff at reception. The only thing that could be better is sound insulation, in particular noise coming from outside the hotel. Even with the window closed, it felt as though it was open (what you hear is mostly traffic noise - which I got used to pretty quickly - but one evening also some loud music which annoyed me more; that stopped at 22:30 though, so not too bad after all). If I return to Haikou, I might certainly consider this hotel again.
Response from Property: Dear guest: Hello! Thank you for your review. The hotel rooms use double-layer soundproof glass, but it is located in the core lane. For guests who have high requirements for quietness, we recommend choosing a room facing the community. You can ask when you check in and we will try our best to arrange it. You can also contact us to arrange in advance when booking. Looking forward to your next stay! Hotel General Manager: JulieDu
Anonymous User
Parent Child Room
Checked in Dec 2024
Travel with friends
4 Reviews
4.0/5
Very Good
Posted on Jan 26, 2025
There is constant cigarette smell in the room…especially at the shower area where the ventilator seems to be spoilt…other than that it’s pretty good.
Response from Property: Dear guest: Hello! Thank you for your review. We are investigating and rectifying the room smoke and ventilator problems you mentioned. If you have any questions during your stay, you can contact the 24-hour front desk to handle it for you. Looking forward to seeing you again! Hotel General Manager: JulieDu
R4TEDR
Parent Child Room
Checked in Sep 2024
Family
14 Reviews
5.0/5
Outstanding
Posted on Nov 2, 2024
Wonderful stay at SkyBird Hotel in Hainan. Staff are amazing, breakfast buffet is wonderful and suit the tastebuds of us Singaporeans. Location is good, and staff let us check in early for free
Response from Property: Our hotel is always popular with Singapore guests. The hotel is conveniently located. The restaurant's dishes are mainly Hainan local dishes, relatively light, the ingredients are fresh purchase on the day, worth tasting!Looking forward to seeing you again! Hotel manager : JulieDu
patsy choo
Business Class Twin Room
Checked in Sep 2024
Family
7 Reviews
5.0/5
Outstanding
Posted on Nov 9, 2024
Very convenient the hotel location and staff very helpful cos I extend six night for my parent to free and Easy the room is clean and comfortable thank you
Response from Property: Thank you and your family for your recognition of our work. The hotel is very convenient to travel, there are large supermarkets and shopping malls nearby for shopping and dining is convenient, the hotel offers local food is also worth tasting. Looking forward to coming again!
jin
Comfortable Single Room
Checked in Mar 2025
Solo travelers
3 Reviews
4.0/5
Very Good
Posted on Apr 23, 2025
Check-in and check-out process was swift and easy. Hotel was clean and spacious. Conveniently located as it was a short drive to most attractions. There is also a park and shopping mall nearby within walking distance. The lift is only accessible by card and they also had a robot to send food delivery up to your room, which was quite safe as there was limited access to non-stayers. I rented a scooter to get around and there was designated parking lot for scooters just right in front of the hotel entrance which was quite convenient. There is also a charging point for scooters just a bit further down the road, about 2mins walk away, which was perfect.
Gochnicha
Business Class King Room
Checked in Mar 2025
Business travelers
5 Reviews
3.5/5
Posted on Apr 18, 2025
The room is clean, well-proportioned, the staff is good, there is free coffee and cocktails, and it is convenient to travel. However, the disadvantage that I cannot accept is that the room smells very much of cigarette smoke, it smells all night, even though I booked a non-smoking room from the beginning. I had to open the window to help ventilate the room before I could stay in the room.
Response from Property: 尊敬的賓客:您好!感謝您選擇下榻海口SKYBIRD嘉虹酒店,感謝您的入住點評,很抱歉這次入住沒能給您很好的體驗,由於前段時間酒店的通風管道出現故障導致房間出現煙味的情況,酒店已經及時聯繫工程維修並排除了故障,期待您的再次光臨!酒店總經理:JulieDu
TammyChung
Parent Child Room
Checked in Aug 2024
Family
3 Reviews
4.2/5
Very Good
Posted on Sep 22, 2024
Hotel Review: A Family-Friendly Retreat with a Notable Drawback Overall Impression: The hotel seems to be a solid choice for families with young children, offering comfortable accommodations and a satisfying breakfast. However, the lack of nearby amenities might be a significant drawback for those seeking more external activities. Pros: * Family-Friendly: The hotel appears to be well-suited for families with young children, offering comfortable and safe surroundings. * Pleasant Breakfast: The breakfast options seem to be enjoyable and satisfying, providing a good start to the day. Cons: * Limited Nearby Amenities: The hotel's location might be a bit isolated, with few options for dining or activities nearby. This could be a significant inconvenience for guests seeking more variety. Recommendations: * Plan Ahead: If you're staying at this hotel, it's advisable to plan your meals and activities in advance, as there might be limited options within walking distance. * Consider Transportation: If you're comfortable with it, renting a car or using public transportation could help you explore the surrounding area and access more amenities. Overall, while the hotel offers a comfortable and family-friendly experience, the lack of nearby amenities might be a limiting factor for some travelers.
Response from Property: Thank you for your recognition of the family room at the hotel, which is within walking distance of Wanghai International Plaza, with plenty of dining and entertainment options, as well as two locally renowned afternoon tea restaurants. It is also only 10 minutes by taxi from the old Street of the arcade. Free parking is available and it is easy to get around if you rent a car locally. The front desk offers local guides. I'm sorry we didn't take the initiative to provide you with information about the surrounding tour. Looking forward to your visit again! Hotel manager : JulieDu
GohDaniel
Business Class King Room
Checked in Feb 2025
Couples
2 Reviews
3.2/5
Posted on Mar 10, 2025
This hotel isn't appropriate for those who don't speak English. Service at the front desk and breakfast quality is mediocre. However, it meets the expectations for the cheap price of the room. The location is ok with a shopping mall opposite the hotel. Two washers and two dryers on the third floor are always occupied. For the guests' convenience, the hotel should provide live information regarding the usage of the machines and their availabilty on the TV page like in some Chinese hotels.
Response from Property: 尊敬的賓客:您好!感謝您選擇下榻海口SKYBIRD嘉虹酒店,感謝您的入住點評!前台服務員是可以通過翻譯軟件與客人溝通的,另酒店房間的電視是可以看到3樓洗衣機的使用情況的,您在入住期間有任何問題都可以聯繫酒店前台及時為您處理。期待您下次光臨!酒店總經理:JulieDu
Yi Ning Peck
Business Class Twin Room
Checked in Jul 2024
Travel with friends
2 Reviews
4.7/5
Amazing
Posted on Sep 1, 2024
Location was quite centralised and service was good! There’s also free laundromat in the hotel for guest to use. Breakfast is from 7am - 12pm, which allows guest to rest in a bit longer. Also, there are free drinks (coffee/tea) every day to be redeemed at the counter. Special shoutout to Daisy and Lauren for making our stay a pleasant one!
Response from Property: Thank you for your visit and good comments. The hotel offers a long breakfast with a variety of local specialties. Free coffee or tea can be ordered daily in each room, the hotel offers a very extensive menu, and you can freely choose your favorite drinks.Thank you for your recognition of the hotel service and look forward to coming again! Hotel manager : JulieDu
Guest User
First Class King Room
Checked in Jan 2025
Couples
22 Reviews
4.7/5
Amazing
Posted on Feb 22, 2025
Nice modern hotel. It was our first stop in Haikou, and the reception staff - Daisy and the other girls- showed great hospitality, despite not speaking English. Location is good, across the highway there are some malls and lively local food streets. The bad part - in the room we got at first there was a strong cigarette smell, we got the room changed, but the smell was still coming and going from the vent system, as some of the guests clearly smoked in their rooms, despite the "no smoking" policy. It was bearable, but unpleasant.
Response from Property: 尊敬的賓客:您好!感謝您的入住點評,您提到的房間煙味問題,酒店已經在排查整改了,另酒店有空氣凈化器可以給客人增加到房間使用,您在入住期間有需要是可以聯繫前台給您準備的。期待您再次入住。酒店總經理JulieDu