I originally booked the Qianjiang Junting Hotel and the reservation was successful. I was also on the way when I received a customer service call from Ctrip, saying that the Qianjiang Junting Hotel had no rooms. Since I was driving and could not confirm carefully, I could only accept the advice of Ctrip's customer service. I changed to Kaiyuan Yiju Hotel. Although I upgraded to a suite, the overall experience was very bad. First of all, because the hotel is located in the Yanguan Chaoguan Scenic Area, the hotel staff did not clearly inform us. As a result, it took nearly 20 minutes to find the hotel. What I especially want to complain about is that the parking lot is about ten minutes' walk from the hotel. As a result, we could only walk there with our heavy luggage, and there was no staff to pick us up. Although the hotel is listed as a four-star hotel, both the facilities in the room and the breakfast are extremely poor. There is not much breakfast and the air conditioning is not turned on. When I asked the staff there, they falsely said that it was turned on and it was too hot. We did, and the experience was very poor. Such services and facilities are not as good as a two-star hotel. I am really speechless. This is the worst experience I have ever had in a hotel. It is not proportional to the high room cost. There is no worst, only worse.
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